Thank you for taking the time to share your experience. We are truly sorry that both the condition of the RV and the service received at the Vancouver branch fell short of expectations.

The insurance options, additional charges and vehicle features should have been explained clearly at pick-up, and the RV should have been handed over in proper condition. We will make sure your feedback is shared with CanaDream, as these points deserve their full attention.

We regret that these issues affected the start and end of your RV experience, and we appreciate your feedback as it helps us improve the experience we offer through our partners.

We sincerely hope you were still able to create some wonderful memories during your journey through Canada.