A Very Good Experience

Abdulkarim Muslim Monday August 8, 2022

I came across this company inadvertently but can say that I am very glad that I did. It helped that I booked well in advance as the prices were very competitive. At the time of booking, I found only one other provider offering similar prices. All other car hire websites/companies were at least 200-300 pounds more. The service after the initial reservation was very good and I even had the option of booking an appointment for a telephone call with an actual agent if i wanted. the communication otherwise was very good and it was a very efficient service. I actually had the option of a few vehicles at the branch and did eventually choose a Nissan Rogue (X-Trail in Europe) which was perfect. The only slightly disappointing thing was that I asked if I could change to a different car and was told that due to it being a one-way rental I would not be able to. This is most likely an actual Avis policy and therefore not a reflection of Authentik

1 response

Authentik Canada on August 8, 2022
Good day!

Thank you very much for your kind words! We are happy to have you completely satisfied from your experience with us. It is always great to hear that our client was able to pick out his vehicule at the rental office. Avis have diffrent policies with their cars which we do not have control over. We hope that this issue dit not affect the rest of your trip.

We truly hope you hold precious memories from your time spent in Canada.

Cheers!

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