Belle chambre

Anonyme dimanche 7 août 2016

mais quasi check in automatique. Nous avons été choqués d'avoir de la vaisselle jetable au petit déjeuner.

1 réponse

Best Western Plus Downtown Calgary le 9 août 2016
Thank you for completing the survey regarding your recent stay at our property.

We would appreciate any feedback regarding your stay. You have indicated that you were surprised about the paper plates for breakfast.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.