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Cruise Canada Insurance

DETAILS OF INSURANCE INCLUDED WITH YOUR RENTAL

  • Responsibility of up to $1000. This liability coverage is voided if the rental vehicle is not operated safely in compliance with all terms and conditions of the rental agreement.
  • Liability coverage up to $1,000,000.
  • A security deposit of $500 is required at vehicle pickup. The deposit is refundable upon the return of the vehicle in the same condition as it was received and not involved in any incident claims. Any guest that is involved in an incident will have their deposit held (to the maximum charge listed below) for a minimum of 60 days until the incident claim is closed.

YOUR RESPONSIBILITIES

  • Perform safety inspections, including lights, tires, engine, generator, exhaust systems, mirrors, and Vehicle systems daily and correct any damage or defects prior to continued operation of the Vehicle. Occupy and operate the Vehicle and it's systems in a reasonable, safe and prudent manner and to protect, shelter, or clear the Vehicle from areas exposed to acts of nature in order to prevent avoidable Vehicle damage.
  • Drive on public roads only; overnight parking in parking lots, on the side of the road or at rest stops is prohibited. Always stop in safe areas and be sure to lock all doors when away from the vehicle.
  • Fire alarm, propane alarm, and carbon monoxide detectors: it is your responsibility to perform test procedures and to repair or replace any device as needed (including battery replacement).
  • The insurance does not cover costs for accommodation, transportation or replacement of vehicle if the vehicle is stolen or should an incident occur that makes the rented vehicle inoperable. In these situations, subject to availability, a replacement vehicle will be provided following the signing of a new rental agreement.

DEDUCTIBLE PAYABLE PER ACCIDENT

The guest is responsible for the maximum charge detailed below. In addition, an administration fee may apply (+/- $100$ per accident / incident).

Note: The amounts stated in the table below may be cumulative (per accident/incident) .

Description Deductible amount 
(VIP Coverage include)
Collision Damage Waiver
(Optional with Authentik Canada)
Motor vehicle accident / Collision *Up to 1,000.00$0.00$
Hit and Run / Vandalism / Vehicle theft / FireUp to 1,000.00$0.00$
Damage due to break insUp to 1,000.00$0.00$
Tire damagesUp to 1,000.00$0.00$
Windshield damageUp to 1,000.00$0.00$
General glass damageUp to 1,000.00$0.00$
Impact with an animalUp to 1,000.00$0.00$
Damages caused by back-up manoeuvresUp to 1,000.00$0.00$
Damages caused as a result of a natural disaster (hail, floods, storms)Up to 1,000.00$0.00$
Damages to the interior of the vehicleUp to 1,000.00$0.00$
Replacement cost for lost keys or keys locked inside the vehicleUp to 1,000.00$0.00$
Negligence / Willful damage **Coverage VoidCoverage Void
Damages caused as a result of people using the vehicle without permission (not registered on the rental agreement)Coverage VoidCoverage Void
Failure to maintain proper fluid levelsCoverage VoidCoverage Void
Damages caused by using the wrong fuel or wrong fluidsCoverage VoidCoverage Void
Failure to maintain proper tire pressureCoverage VoidCoverage Void
Damage due to misuse of the brakes (overheating) and/or transmissionCoverage VoidCoverage Void
Damage due to violation of restricted travel areas (see below)Coverage VoidCoverage Void
Roof damages caused by ignoring height restrictionsCoverage VoidCoverage Void
Driving under the influence of alcohol, drugs and/or other substancesCoverage VoidCoverage Void
Theft or damage of personal propertyCoverage VoidCoverage Void
Personal injuriesCoverage VoidCoverage Void

EXCLUSIONS

The guest is responsible for all loss or damages arising from any prohibited use of the vehicle, as detailed below, including towing, storage fees, damage to Cruise Canada Inc. vehicle, damage to third party property, injury claims, insurance adjuster fees, and legal fees. In addition, an administrative fee could apply.

a) Operate in violation off federal or applicable state, provincial, or local laws, rules, regulations, or ordinances.
b) Carry persons or property for compensation.
c) Propel or tow any vehicle or other object except as permitted in writing by Cruise Canada .
d) Engage in any race, test, training or contest.
e) Operate in connection with or during any period of riot, strike, or civil commotion.
f) Operate if the Vehicle is obtained from Cruise Canada by fraud or misrepresentation.
g) Allow operation of Vehicle by anyone except You and/or Authorized Operators.
h) Use for any illegal purpose or to carry explosives or other hazardous material.
i) Drive, or be ferried, or transported to any area outside the 48 contiguous United States , Alaska , Provinces of Canada, Yukon and Northwest Territories .
j) Travel on any road where motorhome or propane carriage is prohibited by law (such as underwater tunnels).
k) Travel on any road where warnings are posted to indicate travel would be dangerous or hazardous for any vehicle or motorhome.
l) Travel on any road where road surface or driving conditions or weather exposes the motorhome to unreasonable damage or road hazard.
m) Allow the Vehicle to be driven by any person under the influence of intoxicants, medications, or drugs, or whose impairment renders driver unfit to operate Vehicle or whose medical history may subject driver to an impaired state (such as seizures, night blindness and the like) rendering the driver unfit to operate Vehicle.
n) Operate or occupy the Vehicle in a reckless or abusive manner which causes damage to the interior or exterior of the Vehicle.
o) Operate, maintain, or refuel the vehicle if you have doubts about safe operation and cannot obtain professional assistance or access the Cruise Canada's customer service assistance lines.
p) Further operate or use the Vehicle when signals of apparent problems (monitor panel gauges, flat tires, engine overheating, abnormal noise, and the like) indicate damage to the Vehicle or Vehicle systems from continued use.
q) Allow the transport of more persons than indicated in the "Capacity" block of Page A of your signed Contract or (if not specified) to a maximum of seven persons (including driver).
r) Allow the transport of any persons in a Cruise Canada travel trailer or camper portion of a Cruise Canada truck camper.
s) Allow placement of objects or persons, for any purpose, on the roof, including in a parking position for viewing.
t) Operate if improperly loaded, or, if load is improperly secured, and if vehicle door steps are not properly stowed.
u) Allow placement of signs, lettering, painting, or other legend or loudspeakers or other sound apparatus on the Vehicle.
v) Tamper, modify, disassemble or change vehicle in any way, including odometer tampering.
w) Allow the Vehicle to be used for ambulance service, whether for hire or not, or for carrying person(s) whose medical wellbeing depends on operation of Vehicle systems.
x) Further operate the Vehicle after it has been involved in an accident or is damaged, regardless of fault, before the Vehicle has been properly repaired or otherwise certified to be roadworthy and in compliance with all applicable safety standards.
y) Write, read, or send text-based communication on an electronic wireless device, such as a cell phone or PDA, while operating the Vehicle.
z) Damages caused by back-up manoeuvres.

OTHER APPLICABLE CHARGES

You will be responsible for the following fees :

a) Time and mileage charges computed at the rates shown in Page A of this Contract (mileage to be determined by reading factory-installed odometer). Time and mileage charges are estimated at Vehicle checkout.
b) An hourly fee in addition to daily charges for each hour or fraction thereof that the Vehicle is not returned to the location where rented or designated by the date and time set forth in the Contract, or sooner if demanded by Cruise Canada.
c) Cleaning charges if the Vehicle is returned unclean, determined at Cruise Canada 's sole discretion.
d) A minimum charge as a flushout fee if the waste and/or holding tanks have not been drained (valves open, cap off) by you prior to the Vehicle being returned to Cruise Canada.
e) Charges for repair or replacement of the Vehicle due to damage or loss not otherwise covered hereunder, and payments to Cruise Canada for the amount of Cruise Canada 's loss and expense for repairs, parts, labor and supplies, and loss of use of the Vehicle until such time that the Vehicle can be returned to rental service, due to neglect, abuse, or misuse of the Vehicle (including, without limitation, lack of proper repairs and failure to add oil, antifreeze, water, air or other expendables necessary for the proper and safe operation of the Vehicle) or due to failure to take proper precautions to prevent freeze or overheating damage to the Vehicle.
f) Applicable sales, goods and services, use and other excise taxes, local fees, and amounts charged by Cruise Canada, as reimbursement for taxes and fees paid or payable.
g) Fines, penalties, forfeitures, court costs and other expenses, if assessed against Cruise Canada with respect to use of the Vehicle by You while on rental to You, unless solely due to Cruise Canada 's fault.
h) Charges imposed by Cruise Canada and fines which may be imposed by federal, state or provincial government due to tampering with odometer.
i) Cruise Canada acknowledges receipt of the amount set forth on Page A of the signed contract as security and other deposits and advance charges as a credit to any amounts due Cruise Canada hereunder.
j) Fees and costs arising from breach of Contract and including processing traffic/toll/parking violations while under Contract to You.
k) After Vehicle checkout, a change in drop off location, date of return, or apparent abandonment may require additional charges at Cruise Canada 's sole discretion.
l) Basic, minimum service, other options, early departure, refuelling, preparation, transfer, towing, provisioning and personal kits, one-way and travel surcharges, and other equipment and service charges when applicable to the rental.
m) Fees for SLI If accepted by you.

Any vehicle service expense over $75 requires a call to Travelers Assistance 1-800-334-4110. If the cost is under $75 you may have the service completed, but you must keep the receipt for reimbursement. Rental centers are authorized to reimburse receipts up to $75 without a customer service log. Engine battery jump-starts require Travelers Assistance approval in advance.

UNAUTHORIZED AREAS AND URBAN RESTRICTIONS

Coverages are invalid if problems occur in the following areas and all recovery expenses are at the renter's own cost . Violations of these restrictions void damage waivers and the renter will be held liable for all vehicle damages including to tires, towing charges and other related expenses as a result of a breakdown associated with operating in these areas.

Alaska , Yukon and Northwest Territories , & Newfoundland
Travel on all public and/or numbered roads is permitted. Travel on non-public roads, unpaved back roads, trails and the like – commonly called logging roads or on any surface subjecting the vehicle to unreasonable damage or road hazard is prohibited. We reserve the right to restrict travel, dependent on current road conditions.

Death Valley , California
Vehicles may be operated with EXTREME CARE in Death Valley and other desert areas during the months of July and August. In Summer, renters visit these areas at their own risk and Cruise Canada / America will not be held responsible for extraordinary vehicle recovery and other charges. During certain periods these areas are not habitable and could pose a danger to the driver and passengers.

Manhattan , New York
Due to restrictions on vehicle heights, propane gas and parking, vehicles with propane are not permitted in Manhattan and are not permitted to travel through any underground or underwater tunnels.

Mexico
The client is strictly forbidden to take Cruise Canada / America vehicles across the US border into Mexico .

URBAN RESTRICTIONS
Parking of your vehicle is prohibited in the greater metropolitan areas of Montreal and Ottawa . This includes all pay parking lots, hotel parking lots, side streets, malls, etc. To travel into these areas, park your vehicle at a campsite and use public transportation, taxi, etc. In the event of a theft that occurs in the Montreal or Ottawa metropolitan area, the guest is responsible for $7,500.