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Fraserway Insurance

DETAILS OF INSURANCE INCLUDED WITH YOUR RENTAL

  • Liability coverage of $5,000,000.00
  • Deductible of $750. “$0 Deductible” option available online.
  • A security deposit of $750 is required at vehicle pickup. This amount will be blocked on the credit card of the principal driver when the vehicle is picked up and refunded upon return of the vehicle in the same condition as it was received.
  • Coverage for an accident on public roads (involving 2 vehicles), fire, theft, vandalism, windshield and windows.
  • This insurance coverage will guarantee the renter a replacement vehicle when the renter’s vehicle becomes inoperable due to damage, even if the renter is at fault. The replacement vehicle will be delivered within 24 to a location agreed upon by Fraserway and the renter. Delivery will be limited to a province/state, which borders on the province in which the renter took possession of the vehicle. Any expenses for accommodation, food etc. are the renter’s responsibility if damage is the renter’s fault.

 

DEDUCTIBLE PER ACCIDENT & GUEST'S RESPONSIBILITY

Description Basic insurance With “$0.00 Deductible” option
Motor vehicle accident / Collision *Up to 750.00$0.00$
Hit and Run / Vandalism / Vehicle theft / FireUp to 750.00$0.00$
Damage due to break insUp to 750.00$0.00$
Tire damagesUp to 750.00$0.00$
Windshield damageUp to 750.00$0.00$
General glass damageUp to 750.00$0.00$
Impact with an animalUp to 750.00$0.00$
Damages caused by back-up manoeuvresUp to 750.00$0.00$
Damages caused as a result of a natural disaster (hail, floods, storms)Up to 750.00$0.00$
Damages to the interior of the vehicleUp to 750.00$0.00$
Replacement cost for lost keys or keys locked inside the vehicleUp to 750.00$0.00$
Negligence / Willful damage **Coverage Void
Damages caused as a result of people using the vehicle without permission (not registered on the rental agreement)Coverage Void
Failure to maintain proper fluid levelsCoverage Void
Damages caused by using the wrong fuel or wrong fluidsCoverage Void
Failure to maintain proper tire pressureCoverage Void
Damage due to misuse of the brakes (overheating) and/or transmissionCoverage Void
Damage due to violation of restricted travel areas (see below)Coverage Void
Roof damages caused by ignoring height restrictionsCoverage Void
Driving under the influence of alcohol, drugs and/or other substancesCoverage void; all charges will apply
Theft or damage of personal propertyNo coverage
Personal injuriesNo coverage

* Any damages and injuries involving a third party (vehicle, person and/or property) must be reported to the police immediately. All damages must be reported to Fraserway as soon as possible.

** Result of vehicle malfunction or damage consequent of deliberate and/or willful damage caused by an undetermined person or persons, and in accordance with the Rental Agreement signed by the renter.

 

EXCLUSIONS

  • Damage caused by driving under the influence of alcohol or drugs or during any other criminal act;
  • Damage caused by failure to perform basic maintenance of the vehicle (checking fluid levels, engine oil, transmission and brake fluids, tire pressure, etc.);
  • Damage due to violation of restricted travel areas;
  • Damage to the interior of the vehicle (not caused by an accident);
  • Damage caused by an accident that was not reported to the police;
  • Damage caused by back-up manoeuvres.

 

URBAN RESTRICTIONS & PROHIBITED TRAVEL AREAS

Parking of your vehicle is prohibited in the greater metropolitan areas of Montreal, Ottawa and New York City. This includes all pay parking lots, hotel parking lots, side streets, malls, etc. To travel into these areas, park your vehicle at a campsite and use public transportation, taxi, etc.

In the event of a theft that occurs in the Montreal , Ottawa or New York metropolitan area, the guest is responsible for $7,500.

  • Travel into Mexico is prohibited;
  • Travel in Death Valley, California, is prohibited between June 1 and August 31;
  • Non-public roads and off-road driving is prohibited at all times;
  • You must obtain authorization to travel in the Yukon, the Northwest Territories, Nunavut and Alaska (USA);
  • The following northern roads are prohibited: Yukon: - Canol Road north of Ross River, Aishihik Lake Road, road between Dease Lake and Telegraph Creek / Alaska: Dalton Highway (Hwy 11) between Coldfoot and Prudhoe Bay, McCarthy Road between Chitina and McCarthy.

Failure to comply with these rules will void the insurance coverage and render the guest liable in case of theft and/or damages.

 

YOUR RESPONSIBILITIES

  • Drive on public roads only; overnight parking in parking lots, on the side of the road or at rest stops is prohibited. Always stop in safe areas and be sure to lock all doors when away from the vehicle.
  • Fire alarm, propane alarm, and carbon monoxide detectors: it is your responsibility to perform test procedures and to repair or replace any device as needed (including battery replacement).
  • Refund/Repairs
    All replacement parts or repairs in excess of $50.00 require prior authorization from Fraserway RV. Please note that refunds can only be made upon presentation of a proper receipt. Malfunctions of the air-conditioning systems, microwave ovens, radios and cruise controls are not considered breakdowns and no compensation will be given.