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Travel Counsellor



Help travelers from all around the world to plan their trip with us and make their dream come true.

Job description


PRINCIPAL RESPONSIBILITIES 

The Travel Counsellor will work primarily on the new English website of Authentik Canada. He/she will respond to telephone and E-mail requests from English-speaking clients regarding car and RV rentals and roadtrips, from the east coast to the west coast of Canada.  

He/she will guide clients toward the right product while maximizing sales opportunities, book various services directly with suppliers, send travel documents to clients and provide after-sales follow-up.  

REQUIREMENTS AND WORKING CONDITIONS

Education: DEC OR AEC (completed)
Related experience: 1 to 3 years
Language(s) required: excellent English & good French

 

QUALIFICATIONS
English perfectly spoken and written, and fluent in French
- Skilled in sales and customer service and listening to clients’ needs.
- Good knowledge of Canadian tourism region and products.
- Able to communicate clearly and effectively.
- Able to multitask and work within tight deadlines.
- Must be autonomous, organized and work well under pressure.
- Proficiency with Microsoft Outlook, Word, Excel 

 

SALARY: To be discussed*
* Salary will be reviewed following an evaluation after a 3-month training period. The salary will be increased in accordance with employee's performance and will be reviewed annually. You will qualify for our group insurance program (sickness, salary, life...).

 

OTHER REMUNERATION AND BENEFITS
- Comprehensive group insurance and REER
- Authentik Care program
- Reduced rates and free offers with our suppliers
- Significant opportunity for advancement within a fast growing company



ANTICIPATED START DATE:  2018
*We will only contact applicants selected for an interview.

Apply now

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