The RV was dirty and the hot did not work properly

Edson ulisses Oliveira da cruz Friday July 5, 2019

First of all, we have spent a long time to pick the RV up. We have received a poor explanation of the functionalities and then we realized that the RV was dirty and the hot water was not working.

1 response

Authentik Canada on July 8, 2019
Good morning,

We would like to extend our sincerest apologies for the condition in which you received your RV. Unfortunately! – does not sound the way we expect our partner to provide our customer service.

We will check with Cruise and get back to you. In the meantime please accept our apology for not meeting expectation in regards to service.

Regards