The West by RV
Naomie Richard excels in her field
(Translated by Google) We decided to do a tour of Western Canada in RV this year and we are just coming back! Oufff what visit, or reserved etc ..... Naomie Richard immediately understood our needs and she did a sublime job in meeting our requests. We were taken care of for the whole trip, received a travel book which made people jealous but which was of perfect use to us (itinerary, what to visit, where to eat, activities and our vouchers for the Naomie you are now our travel guide for our future preparations! Thank you for everything and I say see you soon [...]
Very nice trip
(Translated by Google) We have adored. Impeccable and courteous service much appreciated. We found the little attention to the Roadbook to be very professional. Many thanks to Emilie for all her patience.
Great trip to Western Canada!
(Translated by Google) In general, we are all very satisfied with Authentik's service. Only downside 2 campsites that we might have had 3 services but we had 1 service. Otherwise we spoke with the locals there to visit the most beautiful attractions of each city visited. All free attractions. Except that our campsites were often far away!!! My advice, ask for references from your friends who have been. And maybe try to have closer campsites! There is so much to see in Western Canada without paying for tourist attractions! During the trip we contacted our agent for a choice of route and we had fast service! [...]
too many things closed due to covid
(Translated by Google) Incredible scenery to see once in a lifetime. I expected to see more wild animals in their natural environment. I was surprised and disappointed by the dirtiness of the places which is managed by Park Canada (camping toilet and observation sites along the glacier road)
The Canadian dream come true!
(Translated by Google) A road trip as we had dreamed. Encounters with bears, moose, elk... The discovery of a magnificent Canada and its many breathtaking parks. The trip of a lifetime. The return to civilization was very complicated...
No mishap with the van, reservations in very well located campsites. Advisor at the top and always available for good advice.
We will recommend this trip and this agency to those around us, count on us!
Thank you very much for this unforgettable experience.
See you very very soon!
David and Manon
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The RV
(Translated by Google) In order to finalize our file when renting the RV, I want to tell you that despite the problems we had at the start of the trip regarding the electricity in our RV, the service was still good. The RV was changed and the trip was able to continue. On the other hand, the lack of communication between the stakeholders was not obvious. Our RV arrived at its destination but was missing the propane was not full, I can even say that it was empty. We put propane for an amount of $ 41.48 that we would like it to be reimbursed. Campsites are not always adequate. Too far from towns we want to visit, like Victoria. We rented a closer campsite for the second night. Amount of $66.15 added to our expenses. [...]
The west by motorhome: Unforgettable trip
(Translated by Google) Thanks to Marie-Pascale for her advice, her responsiveness and her investment. A good organization allowed us to spend a very nice holiday.
Big favorites for Camping Goldstream, the Orca Safari (we didn't see any orcas but about fifteen humpback whales...Magic!!), the enchanted forest of Cathedral Grove, Banff - pretty little town of the Rockies and its surroundings, where we would have gladly stayed longer and of course the Moraine, Louise, Peyto lakes....
Small disappointment: the guided tours (killer whale safari, bear safari, rafting, etc.) are all in English; not being completely bilingual, we missed a lot of info.
Small mistake on our part: we took "family rafting" which is actually a quiet ride on the river. We were expecting more sporting rafting and should have chosen the other activity. My 10 year old son was very disappointed. We should have paid attention to the photos presented.
Small downside: eating is expensive and we can't say that "good food" is a priority in Canada ;) It makes up for it with the landscapes...
In any case, we came back with great memories.... Thank you Authentik
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A memorable trip!
(Translated by Google) Very well advised, by a person who took the time to inform us, to understand what we wanted.
The stages of the road trip were perfectly calibrated, neither too long nor too short. The details very well settled, nothing to complain about!
There are things that can be improved
(Translated by Google) We had a very pleasant stay but the logistics would have been perfect if there was better communication for the customer's needs.
Several examples:
- Propose several models of motorhomes and not tell us which one is good for the number of you. We would have chosen a class A if we had been able to have more information and the choice at the start.
- Better organize national campsites for places, when you go with friends, it's to be next to them, you make the children eat on one side and the adults on the other, with the danger with the bear, we are not comfortable letting the children go several hundred meters. I had read your point in an email but we met several family groups who were able to do it so there must be a way to do it.
- Give more choice in campsites, saying the pros and cons of campsites, some were great, but Tunnel (Banff was really ugly), our friends who had not booked through you, had in this same campsite a great location. The customer should be asked in advance what he wants: electricity/water/discharge on site.
I will be happy to talk about it in person because I think that the comments are above all to give you 100% satisfied customers.
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Canada 2019 Family Manger
(Translated by Google) Hello Tiffany, here is a condensed review of our 15 days of travel.
First of all, we would like to thank you for his organization, we are generally very satisfied, and the children return with lots of great memories. Special mention to the campground on Vancouver Island which was absolutely magical in the middle of a totally preserved environment. Camping in Jasper was also excellent (just missing showers!). We loved the evenings organized by the national parks there and met some very nice people.
A few "flats": Fraserway's reception is very professional, but generally expedited with fairly interminable waiting times (2h30 in total to take possession of the vehicle, with waiting times of 1h to finally have someone which takes us around the vehicle and more than 1h30 in a parking lot waiting for the shuttle after returning the vehicle, with 2 young children...). We thought we had mentioned the need for car seats for children given their age, but that was obviously not the case, so the cost had to be added. On the camping side, the Whistler campsite is in my opinion to be avoided (unpleasant reception, cleanliness of the shower toilets really to be reviewed, overflowing garbage cans...). On the program side, we would undoubtedly have appreciated getting off the beaten track a little, a more personalized program and more qualitative choices of campsites / outings. With hindsight we should have avoided Banff Park which is very pretty, but overcrowded with tourists, with campsites that look like parking lots (it was really the factory!).
[...]
well organized trip with some points to improve
(Translated by Google) - Contacts with Authentik were very good
- The campervan (RV) was fairly well suited although customers would need to be asked more questions to better select the type of campervan (for example someone very large or very tall would not be comfortable - which is not our case)
- We had a leak problem in the vehicle on a stormy day and water leaked into the RV
- Fraserway service was good but we waited an hour for the shuttle at Calgary airport
- The campsites were good except for the last one in Whisther (the bins were not emptied, no paper in the toilets etc).
Overall, we are satisfied with the trip.
Best regards
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Fabulous Canadian West
(Translated by Google) From the first contact with Marie-Pascale at Authentik Canada, it was really pleasant.
We started our RoadTrip from Calgary. Then Banff, Jasper, Wells Gray Park, Okanagan Valley, Victoria, Ucluelet, Tofino and finished in Vancouver.
Everything was perfect. From July 23 to August 7, the sky was blue, the sun was shining, the wildlife and its landscape was breathtaking! A fabulous nature, a vast playground! It was good and beautiful days of discoveries.
The Conversion Van rented with Fraserway was easy to maneuver everywhere we went, and very comfortable for 2 people.
Definitely recommend!!!
And what about the RoadBook, Wonderful!
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15 days of roadtrip in summer with 2 teenagers
(Translated by Google) 15 days of travel reserved with the assistance of Emilie who was able to adapt to our wishes and advise us.
By taking it 4 months in advance, some campsites were already no longer available. For example, for Jasper we were based in Hinton (1 hour drive to add to the already significant mileage), and for Lake Louise and Banff the campsites were only available for 1 night (too bad for such destinations!). Our advice: go about it as early as possible for a trip in July-August. Our favorite campsites: Goldstream in Victoria (in the middle of nature, without water or electricity, but close and well-maintained sanitary facilities, and a magical forest) and Whistler (all the facilities in front of an incredible view of the mountains, we regret having spent only 1 night). The campsites that we do not recommend: the 2 based on golf courses, Golden (which has the prize: construction site toilets, overflowing garbage cans, and particularly numerous and aggressive mosquitoes) and Wells Gray (Camping-car next to each other others like in a car park, adding mud, incidentally no light in the toilets and zero reception).
Our route from Vancouver to Calgary was varied and pleased our teenagers (and almost made us forget the absence of wifi...): the beaches of Pacific Rim, the wild animals of the National Parks and the ride at the top of the Jasper cable car . We especially loved the fantastic scenery on the route des glaciers up to Louise. And regret not having spent more time there. A word of advice: be careful not to drive more than 4 hours per day, Canadian roads are not all in good condition, or sometimes simply magnificent, making you want to stop to visit/take photos every 5 minutes. We sometimes had the impression of spending the day on the road... but what roads!
We do not regret for a moment to have gone through Authentik Canada which greatly facilitates the choice of route, and the reservation of campsites according to the size of the vehicle, and provides a personalized roadbook with valuable advice. Do not hesitate !
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Disappointment in campground reservations
(Translated by Google) We used autenthik canadac for campground reservations. We were disappointed almost at every step. The location was often badly placed and even if a parking lot in Banf while some locations had views and greenery. The managers of the camps told us that the pitches could be chosen when booking (1 year in advance for us)
We did not have access to services despite being charged and available to others in Revelstoke...
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Magnificent landscapes
(Translated by Google) Expensive global services
Frustration that our daughter could not come because of the refusal of the AVE (Authentik Canada should inform its customers of the risks before hiring us): a conviction for drunk driving in France several years ago prohibited definitive access to Canada... I'll let you be the judge...
Really great scenery
Mess in the timing of the first day but real desire to resolve the situation and adviser always available.
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Magnificent landscapes, exceptional fauna
(Translated by Google) A trip for those who love nature, the real one, with the possibility of seeing bears on the side of the road and killer whales playing.
i am not sure what is the question, are you asking if the title given to my trip is good. If so, yes, it is a good title. I am not sure if it is helping your evaluation in any ways.
From the mountains to the ocean, a well-paced stay that keeps its promises
(Translated by Google) The + of the trip:
Good rhythm between the stages, which leaves time to go for walks, the road book is very well done, clear, and all you have to do is follow,
The 2 motorhomes - we were traveling in a group - (Canadream company) were almost new, well equipped
The - of the trip: not easy :-)... I would rather say "good to know" because it was enough to find out before:
It's a very long day's drive from Wells Gray to Whistler,
The (magnificent) Wells Gray Park is partially on a gravel road = we turned around BUT the most beautiful waterfalls are accessible from the "normal" road
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Travel in Western Canada by motorhome
(Translated by Google) Hello,
We were truly blown away by the awe-inspiring scenery and wildlife.
The alternating drive and camping between Calgary and Vancouver was very well designed. A perfect program.
On the other hand, we were disappointed by the Motorhome service. The company cruisecanada is not serious. We had a problem with the water pump. Despite our calls, they never called us back. We had to buy cans of water.
In addition, the cleanliness of the motorhome leaves something to be desired (traces of excrement in the toilets, mosquitoes stuck to the ceiling, dirty dishes, dirty floor.) at the price of the service, it's shameful!!!
Finally, the Wells Gray campground is to be avoided. The golf course is beautiful but the pitches for motorhomes are located in a dusty car park with very few spaces between campers.
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EXCEPTIONAL
(Translated by Google) This trip is for nature lovers. British Columbia and Alberta enchanted us. The landscapes are grandiose XXXL.
Preparation of the trip: Laurence has always been kind and responsive to our requests. The travel guide is very well done and we used it a lot, whether for road directions, visits around the campground , the restaurants ....Laurence perfectly understood our wishes and realized them in a masterful way.
The motorhome was very clean, in line with our expectations and spacious, and there were no mechanical problems during our stay. (4 people)
Canada: nature, nature nature ... animals lakes waterfalls space beauty the kindness of its inhabitants: even if we also feel the effects of climate change and the harmful influence of man on the planet (beetle on the pines)....
Campgrounds were decent and quiet. We have come to the right time. In the summer it must be more crowded....
The ferry crossing from Vancouver to Victoria is magical, Pacific Rim (except the mosquitoes...) and its incredible beaches, the breathtaking helicopter flight, the Banff cable car and its marvelous view....
In short, for us it was a totally successful trip thanks to the precious help of LAURENCE and her professionalism.
AND IN short, we recommend AUTHENTIK CANADA without restriction
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The rolling house the adventure of the great outdoors
(Translated by Google) A preparation in close collaboration with Authentik Canada very much appreciated, and in accordance with our wishes (duration, route, budget...
A road book in support, facilitates the circuit.
A strong involvement during an incident with the supplier of the Camper van.
A fun trip to a beautiful country
(Translated by Google) We did a 3-week stay, with a first part in a motorhome, visiting Waterton Lakes National Park, Banff and Jasper, and a second part by car, at; Vancouver and on Vancouver Island, at Victoria and in Pacific Rim Park. We took full advantage of it. landscapes and this beautiful country. We did not like it at all. the campsites of the national parks of the Rocky Mountains (while we had fond memories of those of Quebec), but the landscapes and the walks around; Banff and Jasper are worth it. We loved it. Vancouver Island, Victoria and Ucuelet and Tofino. [...]
Means very set back from the generous and fantastic nature that has been provided to us. offered!
(Translated by Google) If the trip will remain as an exceptional moment of nature, the means put in place; disposal to achieve it remain far behind the expectations that were ours. A van as a "Camping Car" a Camper Van what is it? say that we sleep in his kitchen, we cook in his room, we pee in his shower (and the rest) and we shower in his toilet. A week without gas!!! which means a week without a fridge!!! Impossibility to use the high wind, which, in rainy weather is very unpleasant... No trunks, which means carrying empty suitcases on the bed or stalling them in the cockpit, however very small and finally a TV. not connected ... on the grounds that we have something else to do. TO DO !!! Please let me choose, these are my holidays, not those of the motorhome rental company!!! And I can tell you that one rainy evening in Toffino easily tolerates being entertained by television and the news about the world... [...]
Trip and circuit a bit disappointing
(Translated by Google) Well until Jasper.
Then 3 nights in the wells gray park are useless, it's much too long!
Very pleasant trip
(Translated by Google) The proposed circuit guarantees to see the best spots in the area. There are magnificent must-sees like Lake Louise or the city of Vancouver. The stage between Wells Gray and Whistler is very long, it deserves to be cut if possible. The return of the motorhome before 10 a.m. at; Vancouver departing with the first ferry from Victoria is calculated just and forced to get up early. Very happy with our trip! [...]
Wonderful family trip to a very beautiful and particularly welcoming country
(Translated by Google) We particularly appreciated :
- The Authentik Canada organization
- Availability and reactivity of the team
- The Road Book
- Attention to the customer
which allowed us to make the most of the fabulous landscapes of Western Canada.
Note that we have extended the stay (+1 day in Banff / Jasper / Wells Gray / Whistler) to benefit from more visit time in the parks.
[...]
Very satisfied. No bad surprises: Everything went perfectly well.
(Translated by Google) Perfect organization, without surprises or disappointments: Flexibility in the determination of the program and great seriousness in its implementation. Authentik Canada accompanied us, even on Sunday, in our efforts to adapt our program following the fires in British Columbia.
Thanks.
Great family vacation!!
(Translated by Google) VR is an experience we loved. To visit the Rockies, this is the best formula. The organization was perfect. Thank you Marion!
discovery of the Canadian West in a motorhome, grandiose.
(Translated by Google) The master plan of the trip is excellent but with hindsight a little too condensed. It is a good compromise to discover the Canadian Rockies but all there is to discover. discover and to do would deserve to stop longer in the parks of: Banff, Jasper, Wells Gray and Whistler. Some of the hiking trails require at least 1 day or several days for the Athabaska Glaciers. With experience we would have zapped Vancouver Island or at at least the part near Victoria. In fact, the whole family prefers the hiking trails, not too busy (preferably, but more and more tourism), In Banff the Canadian beef dinner at "Bumper's The Beefhouse "Excellent, great welcome, super kind and available staff.
In Jasper in the "Mount Whistler" campground we had the chance to see, one morning when we jumped out of bed, a herd of Elk grazing in the middle of the RVs and then on the way from Jasper to Wells Gray, we had the chance to see black bears in a boat safari on the "Blue River".
For the motorhome at "Cruise Canada" very good reception but because of the big demand for this time of year the checking of the equipment is a bit light: in the kitchen equipment a stove, a cutting board was missing; cut, a vegetable peeler and the can opener was broken, in the toilets of the RV the tap aerator was missing and in fact the water was flowing on the floor. We had also rented; in addition 6 folding seats, 2 of which were downright broken and unusable moreover, in a parking lot, we had the black and gray water closing cap and the handle for operating the valve stolen from us. gray water. So we bought the kitchen items that were missing, a jet aerator for the tap, a handle and a stopper. PLEASE NOTE that Cruise Canada reimbursed us; all on presentation of invoices without any problem including the rental of 2 of 6 folding seats, so a very clearly positive assessment for them. Otherwise, the Camping Car C30 is very good for six people (4 adults and 2 teenagers), sufficiently spacious and comfortable, moreover, it drives like a big car (after a few hours of driving). A little more fuel-hungry (especially in the mountains) than the manufacturer's data, about 40 l/100 km on steep hills so a little personal advice: on hills do not leave the cruise control on. speed and do not hesitate to slow down so as not to rev the engine, in fact we are going slower and therefore not to bother other road users too much pull over for a few seconds when we are short so as not to block everyone (after all we we are on vacation).
To finish in a few words, great trip, very condensed; but how to do in a few days. It is a trip to; do it again but taking much longer in each park.
All our thanks to; Authentik Canada and at Cruise Canada and in particular to Marion our Authentik Canada advisor.
Gerald on behalf of the whole family.
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Magnificent stay very well organized
(Translated by Google) Very nice organization, the roadbook is very well designed and very useful.