RV great - CanaDream not so great

Myself & my partner had the CanaDream Saver 2. The RV was easy to use, easy to drive, good on fuel & spacious enough for 2 people for a week.
I initially thought it was good value for money but when you add on all the necessary extras such as towels, bedding, cutlery which you clearly need, it’s not as good value.
When we were checking in for our RV, the staff member was awful. She kept getting things about our booking wrong & had to be corrected a few times by us. For example, she gave us the sheet stating the RV was petrol, when in fact was diesel. It was only because my partner picked up on this.
We did have to contact CanaDream on our holiday to state the waste pipe was split in several places, which meant obviously the waste was spilling all over the place.
The replies we got were very generic & suggested we should pay to get a new pipe, despite saying we’d rather they provide us another one when we were near their base location.
Even though they were dealing with a problem, their emails would start with ‘we hope you’re enjoying and relaxing on your holidays’ a bit insensitive to the situation.
In addition, my partner accidentally put petrol in the diesel tank. Fully understand this is our fault, however again, CanaDream were very insensitive to this obviously causing stress and frustration, and insensitively emailed me to say they were charging 5,500 CAD to my credit card but hope I’m having a lovely holiday.

In summary, the RV was pretty good but I think you could find a better company and a better RV with value for money.