Wonders of Canada

(Translated by Google) We appreciated the relationship with our counselor who was very good advice and quality. accommodation and the relationship we had with the hosts.

We would like to nominate the Nature and brushes gî Baie St Paul, the Sleepy Hollow at; Gananoque, Au bois joliet à àgrave; Tremblant, The other Tuesday in the Eastern Townships, all for quality hospitality, kindness and very good advice. [...]

(Translated by Google) Very satisfied

(Translated by Google) I enjoyed the relationship with my advisor, always available. The answer to my expectations,` my questions. The advice provided during the development of the trip.

(Translated by Google) The activities on offer and the various hotels and hostels, all very well located and all offering impeccable service.

Small flat: The wait on certain sites to take advantage of the reserved activities because the employees, very skeptical, had never dealt with the activities. previously with authentikcanada (Ottawa Museum of Civilization and Niagara Falls cruise).

(Translated by Google) We liked it very much. the organization.

The hotel for the New York excursion too far; from downtown New York (New Jersey). Hotel bond place at; Ottawa a bit old.

We really enjoyed it. a visit to the Museum of Civilization in Ottawa.

Unavailability to join the agency on weekends.

(Translated by Google) Very satisfied with the location and the quality. accommodation as well as the quality of the road book.

The Auberge la Fjordelaise at agrave; l'Anse Saint Jean, quality of his meals (dinner and breakfast)

(Translated by Google) Strengths are the organization before and during. Good addresses. The efficient and quick reception during the preparation and a very good reactivity; to questions or problems. Good value for money.

Very good car rental. Good choice of accommodation, sorry we had to book ourselves at the hotel. Toronto because availability changes.

Activities very well. Good indications of distances and places, except for the cabin. sugar in the travel diary. Organization very well. [...]

(Translated by Google) The availability, the advice, the judicious choice of hotels, the kindness of our adviser.

(Translated by Google) We appreciated the details of the travel diary and personalized advice during the preparation of the trip. The professionalism of the organizers and partners. to fully personalize our trip.

It was not always clearly written on our hotel vouchers whether breakfasts were included or not.

The guides dated from the previous year, and unfortunately we did not always have time to go to the tourist offices to get the latest guides. day.

During our previous trip, we had in the travel bag some postcards as well as a credited telephone card for 15 minutes. It was a nice gesture, maybe it depends on the price? [...]

(Translated by Google) We loved it. the Niagara falls. Nice experience for the kids. - Very quick organization by your agency (circuit stopped and decision taken the day before departure)

New rental vehicle.

Rooms in hotels in Toronto and Ottawa (family of 6 with 4 children): the 2 rooms were not on the same floor, not practical with children. Ok on the first two hotels with 2 communicating rooms. [...]

(Translated by Google) We loved everything ! May the RoadBook be waiting for us at; the arrival at Montreal at the car rental company (be careful, the employee was not aware...). Whether we are expected to each destination, that the welcome is always very warm. May everything go as planned! Val&érie had advised us on the (excellent) choice of the minivan since we were going to do a lot of driving, the children thanked her in their thoughts every day! The double organization, me at work at; Gatineau and my husband and children in Ontario during this time was also perfect. No doubt we will return to Canada and use your services again.

The GPS was out of order. day... Highway 50, for example, did not exist for him! Luckily the cards were in the bag! :-)

Please note, while the team at the Best Western Plus hotel in Gatineau has been enormous kindness and availability, the attached bistro to the hotel, in which we had to take our breakfasts is bad. Bad in time management (1/2h before being served, at best), bad in contact, bad in quality. some products. Moreover, while in the other hotels the full breakfast was included in the service; there, we had "lunch" coupons worth $8 = 1 egg/sausage. So we paid each time a complement for the coffee or if we take something other than 1 egg/sausage. To do again, we will have breakfast at the MacCafé 100m further...

Parc Oméga: very good. A description of the different deer in the park would be appreciated with the map of the park. Finally, we left wondering if we had elk, deer or caribou in our photos! The Huron site: everything ok.

Great notebook! Great organization!

Thanks to; Roxane and Stéphane from the Best Western Plus in Gatineau for their welcome, kindness and availability; remarkable on the part of Roxane and Stéphane as well as the rest of the team at the Best Western Plus in Gatineau. [...]

(Translated by Google) Good advice regarding our needs; good knowledge of the destinations, from where; a service corresponding to expectations.

We retain the name Christopher from Hotel Elgin at; Ottawa who advised us; very good addresses for dinner, and good routes to visit the various museums and monuments.

(Translated by Google) Our adviser took into account the information we had given him to target our choice, in particular the quality of the product. hotel. The hotels were all well located in the towns and the travel diary to get there was perfect.

The vehicle rental contract (registration, type and brand) did not correspond to the vehicle actually in our possession... . Otherwise, the performance was very good.

Be careful, at; the management of breakfasts at the Marriott in Toronto. We had to parley to explain that all the guests in the room had already paid from authentic canada.

Tell your customers that museums and certain activities are closed on Mondays. We therefore lost time, particularly at Montreal (biodome...).

Perfect notebook! Perfect organization!! On our side, we have passed one night (not booked by you) at the hotel museum in; wendaké and it is a wonderful experience... advise to your customers.

At the best western Ville Marie de Montréal, the hotel staff was available, very kind and very efficient; during our 3 separate stays. [...]

(Translated by Google) We found really practical to have only one interlocutor for all reservations. You are easily reachable even if sometimes the switchboard is congested. All the counselors we have had on the phone are very friendly and very competent!
Despite the absence of physical contact (everything happens by mail or telephone), we were very well advised and everything went very well; !

When we searched for the car (the pick-up was scheduled for 10:00 a.m.), there was no vehicle available. The fact that there was a blackout that day, certainly complicated the task but did not explain why there was no tank. That being the case, the young man at the reception struggled to to find us a tank quickly in another agency.

We also had a small problem when returning the vehicle. The person at the night deposit didn't know where. was the Discount agency which, obviously, was at fault; 200m away. He certified us; that all customers returned the car through him. He took the key. but did not want to take the last fill-up ticket and the contract. To improve, Discount should train its staff better.

Overall, the accommodations were very good! This is the Athlonn Inn B&B at; Gananoque which we liked the least. Our son, who is 15, had an extra extra bed, which was not very comfortable. The bathroom was a bit sloppy. It's a shame because the house is pretty, and the reception and breakfast are correct.

In terms of activities, we had just booked; the cruise to the Thousand Islands which went well.

We would have appreciated to meet the person from authentic canada, who came to give the roadbook to; our hotel in; arrival.

Thanks to; Madeleine who took care of the breakfast at; Hotel best western Ville Marie Montreal. This person was especially nice during the power outage. The whole hotel was otherwise very nice! [...]

(Translated by Google) We found really practical to have only one contact for all reservations. You are easily reachable even if sometimes the switchboard is congested. All the counselors we have had on the phone are very friendly and very competent!
Despite the absence of physical contact (everything happens by mail or telephone), we were very well advised and everything went very well; !

When we searched for the car (the pick-up was scheduled for 10:00 a.m.), there was no vehicle available. The fact that there was a blackout that day, certainly complicated the task but did not explain why there was no tank. That being the case, the young man at the reception struggled to to find us a tank quickly in another agency.

We also had a small problem when returning the vehicle. The person at the night deposit didn't know where. was the Discount agency which, obviously, was at fault; 200m away. He certified us; that all customers returned the car through him. He took the key. but did not want to take the last fill-up ticket and the contract. To improve, Discount should train its staff better.

Overall, the accommodations were very good! This is the Athlonn Inn B&B at; Gananoque which we liked the least. Our son, who is 15, had an extra extra bed, which was not very comfortable. The bathroom was a bit sloppy. It's a shame because the house is pretty, and the reception and breakfast are correct.

In terms of activities, we had just booked; the cruise to the Thousand Islands which went well.

We would have appreciated to meet the person from authentic canada, who came to give the roadbook to; our hotel in; arrival.

Thanks to; Madeleine who took care of the breakfast at; Hotel best western Ville Marie Montreal. This person was especially nice during the power outage. The whole hotel was otherwise very nice! [...]

(Translated by Google) The discovery of this "American" part of Canada -outside of Montreal - with the many possible visits, was very interesting. particularly interesting.

Attention because the signage being different from ours, it happened that we were going the wrong way. But no problem, we have always managed to find the right path!

The excellent standard of the hotels, as well as their geographical location, always close to interesting sites, is appreciable. Special mention to the SLEEPY HOLLOW mansion, Charm and delicacy on the program.

We did most of the tours suggested in the roadbook. On the other hand, we were disappointed with the OMEGA park, in fact, few animals at the park. see.

Fortunately my husband speaks English, because in ONTARIO, it is the only language practiced. And the food..........help! And also very expensive!
We will catch up in France. [...]

(Translated by Google) The organization; Availability and the professionalism of our advisor.