"Peace of mind" guarantee

Leave with peace of mind with this protection that allows you to book your trip with confidence, without the fear of losing your money in the event of travel restrictions due to COVID-19.

In fact, by booking your trip now, this guarantee allows you to cancel your trip free of charge in the event of border closures or the obligation to isolate yourself for a 14 days period, up to 72 hours before your departure day.


FREE Cancellation

If you plan to travel to Canada in 2021 or 2022 and the borders of your country or our country are closed or that a 14-day quarantine is mandatory, and this prevents you from traveling, and this prevents you from traveling, you will be able to cancel your trip without any penalty. 

An email to your travel advisor must be sent a maximum of 72 hours before your departure.

 

Road trip by car

You have up to 72 hours before your departure date to decide to cancel your trip, otherwise the general conditions of sale will apply.

If, following your PCR test, you are Covid-19 positive within 72hrs of your departure, we will reimburse you for your trip. Only the cost of the activities and accomodations of the first three days of your trip will be non-refundable and some additional fees may apply.

 

Road trip by RV

You have up to 72 hours before your departure date to cancel your trip, otherwise the general conditions of sale will apply.

 

Plane tickets

If you purchased your plane tickets via Authentik, rescheduling will only be possible if the specific airline allows it.  Note that some airlines do not reimburse canceled flights at all (or only partially). In such a case, we have no other option but to retain the amount equivalent to the price of the tickets from your deposit.


Important Notes
* This “Peace of Mind” guarantee is valid for all reservations made after October 23rd, 2020.
* It is not applicable on postpone trips using travel credit.