Nomad spirit
Professional and quality staff service greatly appreciated
(Translated by Google) The motorhome is a good choice for visiting Quebec. The choice of a hotel (2 nights) at; Toronto upon arriving was very judicious for a visit to the city. Ditto take a hotel 2 days before the return to; Montreal has made it possible to visit the city from his ease. Motorhomes are indeed not practical in cities.
For the visit to the parks, we should have plan an extra day in Mauricie, otherwise the course was perfect. For the camper, the welcome was very cold. The person was unwelcoming and the time passed. for the explanations was not enough to understand all the operation, especially if we have never done camping, which was our case. The use of GPS is highly recommended. and entering the destination addresses (campsites and hotels) helped us enormously. Many thanks for this 5 star service. Bravo for this. The roadbook is also very well done. The only little thing that could be added is a bigger restaurant list to go. proximity campsites / hotels. Overall, the times to cover the distances are calculated a bit short, especially when driving along Toronto or Montreal. It takes easily an hour more. Note in the roadbook. Thank you again Sophie for the service provided and the time spent. to prepare our file.
[...]
GOOD MARKETING AND DISAPPOINTING REALITY...
(Translated by Google) The roadbook arrives the day you arrive on site, it's a shame because there is a lot of important information in it.
I booked in January 2016 for a vacation in August 2016. It seems that the camping pitches have been booked in May...
As a result, less interesting places, less pleasant campsites, etc... ask if the agreements between Authentik Canada and certain providers do not take precedence over the good stay of the customer.
We had to once arrived on campsites systematically ask change pitch because the reserved places were among the worst of the campsites. Having discussed with the people in charge of the campsite, I learned that the reservations have been made. made between May and June for a booké in January !!!
As a result, the good campsites and the good places were no longer available...
You are forced to stay 2 days at; Quebec... which can be visited in 3 hours or even half a day. Why ? Just for low cost deals...
Ditto to; Niagara fall...
Having met several travelers from Authentik Canada, all had the feeling of having paid a low cost trip at full price. The motorhomes are aging and lack of maintenance. Mine for example with which I had a program of 3000 KM: HS wiper blades, smooth tires, clean in the visible parts but alas we quickly discovered tons of dead insects here and there ;...
In absolute terms it's a bit disappointing because Canada is a fantastic country, Authentik Canada could really apply itself to the details and try to think a little less about profits. Some service providers for excursions are low-cost machines, for example the whale safari at; Tadoussac:
Appointment at; 35 KM from Tadoussac, 50 people crammed into a Zodiak driven by an execrable captain who immediately announces that he has had enough, 45 min journey to return to the side; from Tadoussac in Zodiak you can see 800 m from other Zodiak whale watching at; 400 m (legal distance) for 8 to 10 min, then, return of 45 min. It's just a scam. Moreover, I have come across Authentik Canada motorhome travelers to whom we sold the parking lot of this low cost cruise line for a campsite!!!! Mind-blowing!!! Savings first for Authentik Canada!
[...]
We will come back
(Translated by Google) The motorhome is a good choice for traveling in Canada. He allowed us to discover Canadians who are warm.
Excellent stay!
(Translated by Google) We spent an excellent stay. The campsites selected were of very good quality, especially that of Niagara Falls (KOA) :)
(Translated by Google) Availability and professionalism of Marie-Michèle. It would be good to indicate more often the GPS coordinates of the points to reach.
(Translated by Google) I enjoyed listening, flexibility, speed; exchange... from Authentik Canada. The site is also very complete and very well designed, as is the roadbook which gives more than information on the route. The prices were also very interesting if you start early. Nothing in common with the French agencies that I contacted, more expensive, less flexible, who tried to impose their choices on me... Authentik also offered me the most complete trip since the campsites were were reserved. We have the impression of having to to do travel enthusiasts and not an agency. Indirectly, I appreciated the service of the hotel "quality inn and suite": although noisy because near the airport, we appreciated it; because we were able to leave our luggage there the day after arrival; the shuttle then took us to the airport to visit Montreal and came back to pick us up for Canadream to pick us up. the hotel. It was very practical.
Paul from Canadream has been our first really personalized interlocutor, very welcoming, very friendly, easy to contact. He gave us the first keys to understanding this new country by talking with us during the 40-minute journey. More generally, Canadream’s welcome was incredible, very pleasant... incredible kindness always close at hand help us, "we are cousins" someone told us and it shows.
There's nothing I didn't like. However we had difficulties on the spot to find sites and especially parking. The proposals in the roadbook are interesting but only the websites are generally given for information. However, we have little access to Internet on site so it does not help us much. Or else we would really have to plan for everything in France. On site we were so active that we did not always take the time to do research when we had wifi. If there could therefore be more precise data on the places to be visited, visit (GPS coordinates for example, or location in relation to the main site...) this could help. Big worries especially for parking lots authorized for RVs. If they could be indicated in the road book it would really save time. for us: we have not personally succeeded in visit neither Ottawa nor Toronto after filming; each time half a day without stopping. We suddenly appreciated to have taken the unlimited mileage package; even if we were very close to our adviser’s forecast (3202km to be precise): this allowed us not to be stressed. on mileage.
[...]
(Translated by Google) Ease of organization, rather interesting activity proposals, perfect gps, interesting value for money.
The quality of the camper left to desired, this one was dirty (maggots, mold,) and dilapidated (only one electrical outlet in function, dinette that does not fold, shower door broken ...), which did not pose of concern to cruise canada employees!
Mentions for the koa campsite, beautiful campsite, well laid out, beautiful swimming pool, friendly welcome, ideal for children and parents.
[...]
(Translated by Google) I liked the ease of information obtained and the friendliness from our correspondent.
We have been strongly disappointed with the first campsite we had. As the campsite originally planned (cantley) was no longer available, we were directed to towards the domain of the guardian angel which was supposedly similar to camping cantley... On site, we are in a campsite which is not worthy of a three star like camping cantley (we came across another couple who were able to have two nights at camping cantley and who were delighted). Arriving we are rather well received by a gentleman who shows us our location. Until then everything is fine even if the campsite is very rural for a three star. When filling the water we end up with black water... the paddling pool (seen on the website of this domain), we find ourselves in a pool of very very dirty water, full of insects and inappropriate; with children. The water jets are more than old and dirty (photos of presentation and reality on the contrary). Non-existent slides for children. À 100 meters from our location and 100 meters from our location. side children's games (playground for children ==> good) a pond full of mud with a broken bridge; where the children are playing; proximity, this represents a danger. I wanted to go to the convenience store, impossible to find it and no one to inform me. The only person I met the next day is a very unattractive young man playing games; stack his beers!!! Two nights at this campsite was (really!!!) a bad experience and I hope you will not send anyone there again because it is very disappointing. If We could have, We would have gone to another campsite, especially after having discussed with other people who told us that the cantley campsite was not full and was great with a nice pool! Imagine two children just waiting for the pool and having had nothing for two days. Fortunately, the rest of the campsites and the stay were perfect and very well organized.
Thank you to the Canadream staff, very friendly, helpful. They informed us well. and very well directed for our stay, thanks to; them.
[...]
(Translated by Google) The preparation for this trip has been; very simplified by Marie Michèle OUELLET. Thanks to; all lovely speakers.
(Translated by Google) In the campsites: good reception, availability; Staff.
Gps not very up to date: update maps, better inform the entrance to the accommodation longitude latitude
Too much to discover too little time
Caroline Dion from Authentik Canada, always listening
(Translated by Google) We liked the proposed packages and the quick answers.
The mileage has been underestimated : take care to take into consideration the obligatory travel (Shopping) and the deviations from the route. We have exceeded of 373 Km, 138$ GPS not updated; day, non-existent roads, and useless detours, impossible to program otherwise.
Campsites not always clean and a bit isolated. Vine Ridge campground at Niagara falls, too isolated; hard to found, badly maintained, staff not very welcoming, electricity faulty and a bit dangerous, poorly insulated; rain, the fridge stopped it took us some time to detect the problem. Camping Cantley, very nice campsite with a great welcome, but common rooms, showers for a fee. Camping Koa very well. Camping J.cartier, very natural, too bad no laundromat.
Travel diary: Error in the itineraries. Satisfactory organization.
[...]
(Translated by Google) Very good organization, no Bug! We followed to; the letter the road book. Very complete travel diary with guide to the tourist places to visit. proximity. Vouchers well classified according to the stages. Lots of documentation and sample (very cool!) of the route on the map with the number of stages. Superb adventure in a very welcoming country.
Estimate on the fuel consumption of the motorhome a little underestimated (without driving very fast: always below the maximum limits of 90km/h).
Very nice circuit with a mix. of discovery between nature and tourist sites, but it lacks a bit of proximity; with the inhabitants of this beautiful country: circuit favoring large spaces in agglomerations. No discovery of Toronto, Quebec, ... The hotel at; Montreal could have been replaced. by a boarding house or a B&B.
Reducing the step between Ottawa and Niagara via the CN Tower would be nice: Lots of Kilometers leaving little time to walk. activity of the CN tower. Why not offer parking in Toronto where we could have spent the night (autonomously with the motorhome).
We had no concept of distance between the different stages of the road book. ex: follow road 75 East "for 10kms". Receipt of the detailed road book; (by email) before departure in order to study it more carefully (info on the free shuttle to go to the hotel in the package at the reception of it!)
Difficulty to park the motorhome, no tricks to find parking in the cities (example: parking + connection by public transport specific to each stage would be an asset).
[...]