Am I protected when I purchase my trip from a Canadian agency?

Protection agence voyage canadienneAll clients who do business with a Canadian travel agency that holds a travel agent license issued by the Office de la Protection du Consommateur are protected by the Compensation Fund for Customers of Travel Agents.

This compensation fund covers the following situations:

1- The fund will refund you if you did not receive the services for which you paid in these 2 situations:

  • Travel agency closure
  • Transportation, accommodation or other travel services not received

2- The compensation fund can be used for an immediate departure or necessary repatriation

3- Refund if the received services do not comply with your agreement with the Canadian travel agent.


Authentik Canada Travel Agent License

Authentik Canada travel agent license number: 702429 (issued by the Office de la Protection du Consommateur).

Also note that Authentik Canada is covered by $2 million professional liability insurance.