Ontario & Quebec

(Translated by Google) The roadbook! Very well composed, explained! We liked it very much. the maps with the route...

Transportation all good. An overcharged car rental day, 3.08. When we went to Avis on 04.08 we got this news, we were expected the day before... the voucher confirms that we had asked for it. the vehicle for the day of the 4th only! We ask Autentic Canada to reimburse us one day.

Very poor choice of accommodation and experience to stay. Montreal. Cockroach room, smelly with ventilation noises from the kitchen hood .... not possible. for change... I think the Holliday inn or another similar hotel offers better value for money. price! Often the rooms have not been reserved under the same name (von Spee - Graf von Spee - Pauline, Jasmine, Emanuel...), hence the problem at hand. the arrival already discussed with Sara. Hotel du lac Saint jean bad location in relation to activities, many more km.... Common room for the family compartmentalized like an open space office... very strange feeling, not liked; ! Great for the rest, we liked it a lot. the accommodations of Tadoussac, Seignurerie du Triton, Delta Quebec, 1000 ile super but strangely located!

The 2.08 activity not possible because the return from Anticosti is delayed. Should have been programmed with more leeway, see the next day or nothing was planned... very unfortunate.

Great travel diary! Very well done!

Organization very well except for various small pb, we liked it a lot. Sara....

Fast, efficient, kind .... accommodating! Thanks [...]

(Translated by Google) Well organized trip, without unpleasant surprises. Hotels and activities comply with our expectations.

No possibility to obtain the multi-destination plane ticket by Authentik Canada.

The cost of parking could be integrated; in the quote.

It might be more useful to send the travel diary before departure, especially the 'practical information' part.
[...]

(Translated by Google) Very satisfied. Thank you for the adaptation and the reactivity; to my request. The various reservations did not pose any problem, car upgraded.

À Roberval, auberge le bome bathroom in the bedroom WITHOUT SEPARATION. Generally speaking, a little more detail on the hotel and its specifics would be nice. Also, specify QQ tips... [...]

(Translated by Google) Thank you for everything

GPS......à receive when renting the car

Guest room...."sleepy hollow cottage ".....very cramped bathroom...........

Thanks also to; the waitress of the restaurant.."ADDIS" of the HOTEL MARRIOT...TORONTO FOR HER FRIENDSHIP....HER SMILE ....HER COMPETENCE

(Translated by Google) The seriousness, the welcome, the availability; and the price-quality ratio are the points that we appreciated.

Support for problem vehicles in the papers. And especially the fact that the GPS was not available. Not being aware that these were at the 1st hotel!!!!!! More than 1h 30 lost.

Everything was ok except Sleepy Hollow accommodation!!!! 2 decent bedrooms at the bathroom level, the other 2 at the bathroom level. see again!!!!!!

In terms of activities, RAS just a little advice to everyone. Ottawa, we did the bus tour of the city and the cruise on the Rideau Canal. Do not do both, duplication. To choose the CAR. You had proposed to us; to Ottawa the Fish Market restaurant, we suggest you also recommend Mamma térésa, a chic Italian restaurant, delicious, democratic prices. and closer to the hotel.

The managers of the Auberge des Voyageurs St Jovite are very available, pleasant, clean, airy, beautifully decorated hostel. delicious breakfasts [...]

(Translated by Google) Excellent responsiveness in the trip planning.

Vehicle with GPS (without optional GPS rental.

Thanks to; Sarah Arseneault from Authentik Canada because she was able to provide us with a listening ear and excellent responsiveness; in relation to the many modifications during the preparation of this trip. Thanks again

(Translated by Google) Good choice of hotels, very good value for money. Choice of very interesting excursions.

Very comfortable car, only downside poor information about updating provision of GPS.

Thanks to; JEAN CLAUDE AND LINDA of the AUBERGE DES VOYAGEURS MONT TREMBLANT. Super friendly welcome and good breakfast

(Translated by Google) The side administrative for car pick-up at AVIS was a bit laborious. Perhaps due to to the language barrier?? but it all worked out in the end. see also the concerns of GPS.

The accommodations and activities were very good.

Travel diaries in order. Nevertheless for the two GPS (received free of charge), we would simply have had to Be warned that they should not be requested from AVIS and that they will be at your disposal. the hotel. Because it made us waste precious time. It was normal that we were going to bring them back to; Toronto airport with traffic hassles.

Very good organization.
[...]

(Translated by Google) The side administrative for car pick-up at AVIS was a bit laborious. Perhaps due to to the language barrier?? but it all worked out in the end. see also the concerns of GPS.

The accommodations and activities were very good.

Travel diaries in order. Nevertheless for the two GPS (received free of charge), we would simply have had to Be warned that they should not be requested from AVIS and that they will be at your disposal. the hotel. Because it made us waste precious time. It was normal that we were going to bring them back to; Toronto airport with traffic hassles.

Very good organization.
[...]

(Translated by Google) We liked the organization of the proposed trip and the quality/price ratio, the accommodations and activities, the travel diary as well as the annotated road maps and the kindness and efficiency; Authentic staff.

The reception of society should be improved; NOTICE especially to; Toronto. The cancellation of our return flight and its postponement for 4 days without an offer of compensation from AIR TRANSAT. After canceling the trip on this company, AIR FRANCE replaced us with a good service for less. To be preferred

The period of activity cruises on the Saguenay Fjord stop at the end of September. Do not offer this activity anymore. for trips beyond of this period.

Add to each stage the name of some typical restaurants or known for their warm welcome would be a plus.

The guide of the Safari à àgrave; the Black Bear at Pic Bois enchanted us; by his knowledge of bears and his kindness. Wonderful moments in his company. We don't remember his name unfortunately.
[...]

(Translated by Google) The organization before and during the trip, everything was planned, and precise, the road book is perfect and the advice great (I should have even read them better because we missed the evening meal At the Auberge du Saguenay, I had not seen the comments and I did not book 24 hours in advance, too bad. The follow-up of our adviser we felt accompanied especially during the non-delivery of our suitcase in TORONTO Marie-Michèle made every effort to ensure that we found it very quickly.

We are not too happy with Air TRANSAT: ààgrave; board a bit tight for those who do not take the comfort option, not too much effort for non-bilingual French people and on a flight scheduled from PARIS-TORONTO you can clearly see that they have completed the PARIS MONTREAL plane scheduled for departure; the same time at charles de gaulle with ours => we leave 1 hour later and with the stop at; Montreal another 1 hour more; paris airport presence 3 hours before (normally 12 hours) at; 9 a.m. local time, takeoff 1:20 p.m.!!! then arrived at toronto 6 p.m. and a little more (in paris it is 1 a.m. ... the trip was a bit long on arrival, no suitcases and the staff made no effort in French, we were tired and a little lost in the face of a station attendant who did not try to understand us, many thanks to an agent from another company who was leaving his job, who heard me looking for English words and who Given my despair in the face of his colleague, he stayed 15 minutes with us to do the paperwork for lost luggage.

Car rental: perfect, impeccable and the toronto agency allowed us to discover the underside of the city

Beautiful, very pleasant and particularly friendly accommodation at the gite de tadoussac and at the the Auberge de Saguenay, we should have choose more often this formula which allows the contact with the inhabitants (and also for the taste of the local raps) Hosted; in the Latin quarter a bit difficult to navigate; Montreal for the evening, a lot of misery and not very comfortable to walk around...

Superb activities: à; tadoussac we did not see the whales and yet the captain did everything he could (more than three hours at sea) but they are starting to die; set off again - at the jacques cartier park we took a "getaway in Boréalie" option: magnificent wild superb we missed the moose and the beaver but we saw the wild trout which are beginning to spawn - in the baie st jean we took the ferry to ile aux couturers: superb, encounters with Quebecers who live and work and a very good bakery (delicious pecan pie) - in Ottawa BY market: superb and unique pecans and meeting with the very friendly courthouse guards.

Travel diary: very well done and practical, essential attention just for the indications of Montreal to return the car, they are at your disposal. upside down as if we had left Montreal and it's a bit complicated; with forbidden directions

Impeccable organization nothing to do; say only thanks. Hotel employees have been all lovely and perfect. [...]

(Translated by Google) This trip remains memorable! Everything happened to wonder and we had the feeling of being accompanied throughout our stay, leave with your eyes closed with Authentik Canada and take care only of enjoying the splendors of this country once there. ..

(Translated by Google) Thank you for booking accommodations at; each step. Particularly at the Gîte la Tempérance where the welcome from Johanne and Daniel is jovial and attentive. We can add the Auberge de la Rivière Saguenay which we also really liked.

For accommodation at; Quebec we arrived at; 3 p.m. the address you gave us. There was no one there, just a shirt lying on a chair outside indicating another address to us. Chateau Richer available at; from 7:30 p.m. We lost half a day. The next day it was not us. given the keys to return. In the evening, at 7 p.m., the house was closed. We had to wait until 7:30 p.m. to finally go home. [...]

(Translated by Google) We appreciated the location of the hotels