Can I cancel my reservation?

Yes, it is possible to cancel your trip reservation but the following charges will apply:

FREE cancellation up to 72 hours after booking

  • Between 72 hours after booking and 46 days or more before departure: 30% of the total value of the trip
  • 45 to 15 days before departure: 50% of the total value of the trip
  • Less than 15 days before departure: 100% of the total value of the trip



If you plan to travel to Canada 2021 and the borders of your country or our country are closed, and this prevents you from traveling, you will be able to cancel your trip without any penalty. See our "Peace of mind" guarantee

This “Peace of Mind” guarantee is valid for all reservations made after October 20th, 2020, not applicable on postpone trips with travel credit.



You can avoid these charges by purchasing Authentik Canada cancellation protection.

Note that the cost of the cancellation protection will not be refunded in the event of cancellation. All other amounts paid for the trip are fully refunded.

Cancellation protection must be purchased within 72 hours after reserving your trip (i.e. after paying the deposit of 30%). To purchase, simply tick this option while reserving on line or contact your Canadian travel specialist by email or phone.