Canada trip

John Pridham Sunday August 18, 2019

The vehicle was not the Jetta as advertised but a Hyundai Sonata. Having said that it was quite satisfactory and easy to drive. It wasn't especially clean when I collected it, it may not have been washed beforehand. I didn't need to was it myself so it didn't really affect my travels. Staff at both points were friendly and helpful and made the process easy. I would recommend Authentik and use this service again as we made some changes to our booking and you accommodated us without any problems. A good service. Thank you.

1 response

Authentik Canada on August 21, 2019
Hello John,

Thank you for your feedback. We are happy to hear that your experience was enjoyable despite the drawbacks.

We hope to see you again in Canada.