The West by RV
Fantastic Trip with Authenitk
We had the most incredible two-week trip across Canada with Authentik Canada, travelling from Vancouver to Calgary, and honestly couldn’t recommend them enough!
From the very beginning, the team were so helpful and the recommendations in our roadbook were extremely useful. Everything was so well thought out, with plenty of great suggestions for places to stop, things to see and activities to do along the way, which made planning the trip so much easier.
Caroline was absolutely fantastic when we needed to change our travel dates. She was so helpful and accommodating, reorganising everything for us and making what could have been a stressful change completely straightforward. We always felt supported throughout the whole process.
We had the most incredible trip and made so many amazing memories along the way. Vancouver to Calgary was the perfect route, and Authentik Canada played a huge part in making it such a fantastic experience. We would 100% recommend them and would definitely use them again for a future trip!
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Really well organised from start to finish
Well organised trip by Authentik. We gave them an idea of where we would like to go and they chose and booked the RV and the various campsites for us along the way. All worked really well.
Outstanding
Thank you for organising our trip we were truly amazed how beautiful Canada is.
We will remember this trip for many years it was truly outstanding.
Everything went as planed and I will recommend it to everyone we know as this trip should definitely be on everyone's bucket list.
Many thanks for everything.
Mr & Mrs Mason.
Wow! Thanks so much Myryam!
Myryam at Authentik Canada did such a fantastic job arranging what can only be described as our holiday of a lifetime.
The route, the sites where we stayed, the RV and the road book were exceptional. All the suggestions were so helpful.
Amazing trip
This was an amazing trip that we did not want to end. Everything was organised for us by Authentik Canada and it all worked out perfectly. We picked up the RV in Calgary and dropped it off in Vancouver. There was absolutely no hassle checking in at the campsites or the organised trips which were included in our booking. Our Authentik Canada Local Advisor was Marika Marecki and I found her to be very professional and quick to respond to any questions. She listened to what we wanted to achieve and put together a perfect holiday for us. Thank you Marika.
The only issue which we encountered was the collection of the RV at Calgary from Fraserway. It took almost 5 hours to collect the RV due to lack of staff and what staff there was were very stressed. They could not supply us with a satnav which we had booked and paid for 8 months prior and told us we could go and buy one and claim a refund, or get the money back which we had already paid. This was not acceptable to us and eventually the manager came to see us. Her attitude was not great and she eventually went and purchased one and we got on our way almost 5 hours later.
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Great experience, no surprises, great support.
The trip was fabulos, all runs very well, nice agenda we didn't miss anything nor suffering for an excess of activities to do. I needed to adjust some days before start, and Marie-Michelle and the team were supper helpul organizing everything from scracth.
Amazing Experience
From the moment we decided to take the plunge on a dream holiday Authentik Canada came into the own. Alexia, our planner, talked through all the options of our trip, arranged everything and provided real local insight aligned to the type of adventure we wanted.
The RV experience was beyond our expectations and we are already thinking about our return trip.
Great Trip
The trip itself was excellent, but the admin of the road book was bad.
The campsites didn’t have the right names, some of the dates were wrong, the instructions for collecting the RV were wrong etc.
We really enjoyed the trip, but a little more attention to detail would have made things simpler!
Trip round the Rockies from Vancouver
We had a wonderful RV road trip covering over 2200km in 11 days. It was like driving through a constant incredible slide show along every roadside and turn in the road. Majestic mountains, stunning lakes, interesting hospitable towns, lots of wildlife changing and moving alongside the RV all day long. It was beautiful, overwhelming, memorable, fun trip we would do again in a heart beat. Great food options everywhere, impressive supermarkets and cafes and some idyllic campsites. [...]
Adventure of a Lifetime
From start to finish our time away was incredible. I'm sure doing our route the way it was originally set out 'Calgary to Vancouver' would be amazing but we both agreed that the way we did it 'Vancouver to Calgary' was the best way to do it. Both cities have a lot to offer, Victoria on Vancouver Island was amazing too, the real holiday starts when you get into the Rockies. Every turn is picture! I can't describe just how beautiful this place is. The pictures don't do it justice. Just go and experience it, you will not regret it. The RV was more than substantial too, everything we needed really and quite comfortable but lookout for potholes, I missed a deep one somehow and many plates and cups were lost! We had an issue early on, with a hotel trying to charge us $800 dollars for 2 nights stay however a quick call on the emergency hotline and this issue was sorted in a matter of 15minutes. Overall opinion, just go and see it for yourself, incredible! [...]
TIm&Lucie Canada Roadtrip
Thoroughly enjoyed our trip from start to finish. The RV was perfect size for 2 and well equipped and easy to drive. Fraserway service excellent. All sites booked by Marie were ideal with a good mix.
magnificent nature - blue sky !!!
Alyssa recommended an excellent itinerary and booked some great excursions for us.
It was also very important that the shuttle bus to Lake Louise/Lake Morraine was booked in advance, otherwise we would not have been able to visit. Although we traveled in September, outside of the high season, there were still quite a lot of tourists in Banff, Jasper, and Lake Louise National Parks.
The lesser-known Wells Grey Park was also Alyssa's suggestion. It would have been a shame if we hadn't visited it. We even extended our stay there by one night.
The weather in September was absolutely ideal for this area. We had three weeks of blue skies.
The cooperation and competent advice from Authentik Canada was very helpful for us, especially in the run-up to the trip. Fortunately, we didn't need to call on their support during the trip.
Thank you very much, Alyssa.
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The adventure of a lifetime!
We had a great trip through BC and Alberta. Alyssa helped us very well with creating the itinerary. She listened to our wishes and also gave very good advice. Authentik Canada really took care of everything, the reservations, the RV and Car rental and there was lots of helpful information on their website. Such as, what should you pack, where should you think about and so on.
Thanks Alyssa for always being friendly and helpful!
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Vancouver to Calgary
Great trip perfectly planned, thank you Danika for your organisation and great communication, big tick off the bucket list.
Unforgettable road trip!
We had a fantastic time on our road trip from Calgary to Vancouver! Planning our trip was made easy through Authentik and we felt confident throughout the booking process. Having a road trip specialist to answer any queries was something we wouldn’t have benefited from if going it alone!
The camp sites we stayed at were all pretty good and picking up the RV went very smoothly with Fraserway - the staff at both sites were very friendly and helpful.
We managed to fit in a good range of activities that made the most of each place we stayed in - this included horse riding, canoeing, mountain climbing, gondola’s etc. We did a lot of research! We booked all activities independently apart from the shuttle bus to Moraine Lake/Lake Louise - would recommend.
As part of our trip, we were due to stay in Jasper for 3 nights, however we weren’t aware of the extent of the damage from last years wildfires - it was really shocking to see. We didn’t feel as though there was enough to see and do for that amount of time so we decided to find an alternative campsite outside of the affected area after the first night. I think it would have been beneficial for us to know ahead of time how badly affected it had been as we probably would have spent longer in Banff or Whistler. This was the only slightly disappointing part of the trip, having said that I’m glad that we did get to spend a little time in Jasper and support the local shops/restaurants etc.
It was truly the trip of a lifetime - the highlights for us were Banff and Whistler. We stayed 3 nights in Banff and 2 in Whistler but could have happily spent at least an extra night in both and found plenty more to do. We weren’t prepared for how spectacular the scenery was - it was breathtaking. I would highly recommend visiting Canada and booking through Authentik! I hope I get chance to make a return trip some day!
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great locations, great RV, amazing experience overall
just got back from an amazing trip. the locations were amazing, and we loved most camgrounds. we didn't regret a single attraction or activity we took, everything was great fun. a good desicion to stay a few more nights in every location and not move so quickly. a few of the drives were a bit difficult and in restrospect maybe we would devide it differently - specifically between wells gray and pacific rim.
during the booking and planning process we've had a few missunderstadings and Alyssa and authentik did their best to solve them in a professional manner and to find good solutions. fraserway were helpful and we loved out RV. Once in a lifetime experience. Thanks!
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Fabulous trip but RV's were disappointingly substandard.
Susyane put together a great itinerary for our RV road trip through the Rockies. The day trips to lakes and the campsites she booked us on were excellent. Unfortunately, the RV's fro Cruise Canada were dated, worn and had lots of problems. The Cruise Canada office were very unhelpful and not once did they offer us any apologies of viable solutions during or after the trip.
Amazing experience
Great trip, wonderful experience. Canadream were really helpful and always on hand and very quick with any enquiries we had. They were very accommodating to our requests. The itinerary itself was OK, but we wish we had insisted on going to Jasper as we were advised not to go due to the fires of 2024, this meant that we had a a couple of "wasted" days in locations that we wouldn't have chosen to go to. We also feel disappointed that we weren't consulted as to our requirements with sites/ services at each park and found ourselves without hook up in some sites. We also booked the trip with our friends but were not given sites next to each other most the time which spoilt the experience for us. All in all, a great trip, a beautiful country but wish there had been more diligence in the detail. [...]
Road trip
Communication was good from beginning, trip was booked approximately 3 months before departure , some campsites where 15km from towns, one campsite Las des Arcs was not as described no amenities as per booking , we had a wonderful trip.
RV Road Trip of a Lifetime
This RV Road trip from Calgary to Vancouver was a surprise holiday for my wife's 60th birthday. From the very beginning, my Road Trip specialist, Alyssa Sayegh, was absolutely fantastic at putting together my ideas and subsequently bringing them to life. Alyssa's support and swift responses to my queries were exceptional and gave me piece of mind that this was going to be the trip of a lifetime and I can honestly say that it truly was!
Our adventure was easy to complete within our timeframe, due to Alyssa's meticulous planning and we were completely blown away with how brilliant the sights were!
We fell in love with Canada and particularly how friendly and helpful people were. My advice (and that of my very surprised wife) is to embrace Canada because you will definitely not regret it. The services of Authentik and in particular Alyssa, took away all of the hardwork of planning and allowed us both to enjoy a carefree holiday.
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The mountains and shores of Canada!
Good choices in the itinerary. And good job finding good alternatives to Jasper for us. That was so unfortunate for those people.
Our friends also enjoyed it. We were situated close together.
We loved the mountains and shores of Canada (and the people).
Calgary to Vancouver by RV
The whole booking process was seamless and there was excellent communication before our trip. The online Roadbook was very informative and a great manual to have at hand. We were really pleased with our RV, and Fraserway were marvellous both at pick up and return. We were pleased with all campsites chosen for us but particularly pleased with the choice of hotel in Vancouver as the location was ideal. Thanks to Fanny and Tanya for making a special 60th Birthday holiday into a trip we will never forget. Fran and Jen [...]
Superb organisation of our Canada Roadtrip
Fanny was brilliant during our initial enquiry stages - coordinating calls with myself in the UK, juggling the time difference with Canada. Excellent knowledge of what we would need for our trip in terms of locations, and she was not wrong about how quickly campgrounds would book up. We had aspirations of travelling and stopping somewhere we liked each day - so glad we took Fanny’s advice to pre book. We were even more so grateful after the sad Jasper fires meant the area was evacuated - Marie then effortlessly booked us into alternative campgrounds and rerouted us. The RV chosen was superb for our families - we came in 42 kms under the included mileage! I saw everyone stressing about getting the shuttles organised for Lake Louise/Moraine - but no stress for us - this was all booked for us effortlessly! Thank you - a brilliant service [...]
RV road trip through the Rockies
Our trip exceeded our expectations. Fanny Gagnon was our trip advisor and I cannot fault her. Our trip was well- organised and Fanny was always available for any queries and requests.
The only aspect of our trip which caused issues was the flight booking, which we booked via the link. Air canada changed our flights on a number of occasions, which was very stressful. However, Option Way were also very amenable and helpful where possible.
When booking through Authentik, there is some flexibility. We spent the final week of our trip on Vancouver Island in order to visit relatives and decided to book our own RV sites in order to be close to them. Anything Fanny booked ran perfectly - the hotels, the RV pick up and drop off,campsites and the activities.
This was the holiday of a lifetime - breath-taking landscapes, fun activities!! You have to book the West by RV to realise what a fantastic trip it is.
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The West by RV
Our decision to go to Canada was a bit last minute, so we were grateful to Suzyane and Authentik that they could book an RV and our camping for us. We were pleased with our RV and our itinerary, and especially enjoyed the time we spent between Banff and Jasper. The campsites were mostly very good. We particularly enjoyed the sites at Tunnel Mountain, Jasper and Clearwater. If we had had time to do our own planning, we may have missed out Revelstoke and Bow River. We couldn't take the RV up to the Meadows in the Sky at Revelstoke, and there was no other way to get to the trail there, so we moved on. Bow River was noisy and the facilities were poor. We didn't use our third night at Tunnel Mountain to avoid driving south from Lake Louise, only to drive north again the next day. Instead, we camped at Lake Louise's overflow site. If available, Lake Louise would have been a better camping option for our itinerary, but as we booked late this may not have been available. Suzyane was a helpful organiser. It might have been helpful to have been able to receive replies from another specialist when Suzyane was unavailable. All in all we were very pleased with the help we received from Authentik in planning our trip. [...]
Trip of a lifetime
Our 3 week vacation in Canada was absolutely amazing! The views, the people, the whole experience was great.
As we were traveling with a 4yr and a 1yr old, we used Authentik Canada to book the majority of our trip and save us a lot of time with research and online bookings. We booked our RV as well as most campsites through Authentik. Being able to choose your route and select the campgrounds yourself still makes it feel as if you organized the trip yourself. And the vouchers worked flawlessly once we were travelling. All campgrounds, except one (in Hope), were great. The services provided were exactly as described, the campgrounds were clean, safe and in great places.
We mostly communicated via email with Fanny, she was knowledgeable and supportive. The roadbook is very comprehensive and has a lot of good tips.
There are a few small things that could be improved.
First off, the distances/times listed on the website are different (shorter) than what you get once you have actually booked. With small kids, this makes quite the difference.
Also, if a campground is not available when Authentik tries to book it, you are booked to another campground without receiving any upfront information about the change. Of course, it is listed in the itinerary and roadbook but in our case, the campground was in a totally different city than we had anticipated and this really changed our plan.
Be aware that even if a campground is listed to be, for example in wells grey nationalpark, it often is actually outside of it and it takes up to an hour to drive there. We googled all our campgrounds before making the booking with Authentik so we were aware of this but it can be quite misleading.
All in all though, the service and support from Authentik is unmatched and I wish it was available for trips in Europe as well!
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Great roadtrip from Calgary to Vancouver through all parks
RV trip thru Rockies
Loved the trip, but here are some constructive criticism:
The hotels, both in Calgary and Vancouver (Accent) could have been better. Poor location and poor service for both. That was disappointing.
The one in Calgary (Best Western Suite Downtown) did not offer shuttle to the airport.
Hotels with shuttle services should be a priority at booking time, for specially for this kind of trip.
As for the trip itself, I thing the pacing would be much better if more time would be spend in Jasper and Banff, less time in other location.
At least 4 days at both Jasper and Banff are required to really enjoy the parks.
Thanks
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Motorhome trip by retired Aussies
Authentik Canada arranged the motorhome segment of our Canadian adventure and we could not have been happier with their service and arrangements.
A highlight of the trip was our visit to Lake Moraine and this would not have been possible without the forward planning of Fanny our road trip specialist.
Highly recommend Authentik if your intending to make a Canadian road trip.
Very helpful and friendly!
We booked a 2 week roadtrip across Canada including an RV hire. Our road tripe specialist, Daphne, was extremely helpful and always answered any questions we had. She even rescheduled some of our bookings when forest fires were occurring in Jasper. Would highly recommend using authentik!