Western conquest

(Translated by Google) The quality reservations, accommodation/vehicle rental, without a hitch throughout the 15 days spent in Western Canada... it's rare enough to be mentioned. Another point that we particularly appreciated; with my wife: the excursions we chose from all those offered were all quality, let me explain, not the kind of excursions that are offered to passing tourists and which too often turn out to be a "scam". A small regret all the same: the animals (terrestrial) announced in all the parks have been changed. completely absent ... but there Authentikcanada has nothing to do with it a priori!!

The travel diary was complete and pleasant to read. follow. At the organizational level, it was excellent. Very good contacts with our travel consultant (Caroline Dion) since our first email contact last February until this day.

We met in general only people who know their job well and are ready to work; render service. À note however an attitude that we very much appreciated, it is that of "River Safari" at the end of the day. Blue River who offered us; to return for free (several times if necessary) until what we could see bears ... we had not seen during our excursion!
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(Translated by Google) We appreciated the contents of the road book and the documentation. Only point, some hotels are a little too "big" and "without charm".

(Translated by Google) All reservations were available as expected.

Comfortable and very well equipped car. It took us a good 10 days to get to grips with all the controls.

Thank you for specifying in the travel diary the indications to make the journey airport of arrival / hotel for a pedestrian because we did not have a car. this stage of the stay. A few errors on the indications at the end of the stage. Clearwater and Lake Louise. In Banff, the trip to the restaurant is easily doable at; foot. The hotel is a bit tight in parking space. In the route between Whistler and Clearwater, the recommended waterfall is not on the route at all. [...]

(Translated by Google) Kindness and willingness to do well for the person who took care of our file.

Car: very good. Just a small problem when we took it to the store. the airport to; arrival: Avis had registered; a return to Vancouver, not Calgary. We therefore had to wait about 20 more minutes for them to rectify the error.

Accommodation: quite disappointing overall. Activities: Good overall.

It is unfortunate that you do not receive the travel diary before arrival in the country because you provide lots of useful and practical information which would be good to know before the trip.

Organization: Good. A detail on the activities: you give useful indications concerning the activities on the roadbook which do not necessarily appear on the vouchers. However, the roadbook not being practical to carry in a bag; back, it happened to us to take only the voucher. This is how we almost missed the boat trip on Maligne Lake because the address of the starting point was not there. [...]

(Translated by Google) Responsiveness, relevance of advice, and good organization.

Air Transat company = Long distance flight in a "low cost" way, Spartan comfort, paid seat reservation ($120) Vancouver ($75)

Breakfasts not systematically included in accommodation. Exorbitant Whistler parking ($25). Catering to; Lakers Louise "catastrophic".

Compulsory fishing or whaling outing at; Ucluelet (not much else to do there).

Replace step 2 nights at Ucluelet per 1 night at; Nanaimo (allows you to stay longer in Whistler), then 2 days in Victoria. [...]

(Translated by Google) We really enjoyed it. a certain tariff transparency and freedom; to mix accommodations of our choice and those offered by Authentik Cananda.

Some accommodations may be a bit pricey.

The fact of buying activities at the advance does not allow to obtain promotional rates on site.

There was a lack of a "good guide", a true cultural guide; the documentation provided was very commercial compared to; what is advertised. [...]

(Translated by Google) Speed answers, simplicity formalities (except for the balance which must be paid other than by credit card to avoid fees!). Availability advisor, reliability of his answers.

It's not your fault, but Avis is charging for parking. Vancouver while we can't escape it, it's not very elegant! Luckily I took a day off. Calgary was still too much, it should only be a city of passage.

Gite grizzly den: no reception, the gite is in the cellar we live in a basement, the breakfast is really "light" whereas in the hotels in Grizzly continental breakfast many things were offered, we never saw the person again except 5 minutes away. arrival.

Bow View lodge: this is the only place where we paid internet, no air conditioning for a room in full sun, soap for the sink and the bathtub is really a bit tight. The day after the taxes we had been counted. In Victoria they wanted to make us pay taxes, we had to fight.

Too bad that the activities, in particular the killer whales, are planned for the Americans, it is impossible to take photos, the boat has always been turned on the same side, we are very disappointed because we have already participated to this kind of activity without complaining but when there are Americans it is no longer the same state of mind, we come for nature with devices other than mobile phones! We already have Unfortunately, I had the same thing at home. Churchill with polar bears.

Travel diary: Very good, nothing to complain about. to say again, we were also lucky to have the gps, Val&rie assured; for tourist documentation and explanations.

Organization: Very good, we are thinking of going back with you: in the USA and in the Yukon, I have to ask; Val&rie if you do this. I have forwarded your contact details to; my daughter for her honeymoon. [...]

(Translated by Google) The course is well described, and there were no reservation problems. Everything happened normally.

In my journey, I returned the car to a; Calgary one day before the plane's departure. The hotel being located outside the city center, you can't do anything without a car (especially since there was not much to see in the center of Calgary...)

Very good accommodation except at Vancouver. The Best Western Sands hotel is well located, but is extremely noisy (no soundproofing). I think it would be good to find another hotel in the same area for your future clients.

The course was quite disturbed by rain and flooding (many roads closed in Banff, and Calgary). 1 day at Calgary would have been more than enough, as well as a day at Lake Louise, on the other hand, the stay at Jasper should have been longer as it is the most interesting site.

The travel diary is well explained. The list of directions is impractical. to use, and to I think a GPS is essential. The travel diary should emphasize the essential points of interest, and give the GPS coordinates of these sites.

I was already went to Quebec 4 years ago with Authentik, and I had appreciated; your professionalism. The autotour is very well organised, but the times on certain sites could have been better distributed. [...]

(Translated by Google) We loved EVERYTHING from the first to the the last minute! The timing of this autotour was perfect with an excellent balance between journeys, moments of relaxation, visits, walks....

There is just one thing that neither you nor I can do anything about: the weather: the temperatures were low for the season and the sunshine was absent but that did not prevent us from enjoying a maximum of everything that had to be done; to do and to see.

The accommodation was what we expected with a more than excellent mention for the Ranch Clearwater Springs and an average mention for the Chalet Beckers

The road book served us even if we traveled with the help of a gps.

Sandie and Neil from Ranch Clearwater Springs gave us an incredible welcome and everything was more than perfect... it was exceptional! [...]

(Translated by Google) It's hard to say what we liked the most; because we appreciated many things. The choice of sites is excellent, the location of the accommodation is very well chosen. I would say a little crush on Nils and Sandie from Clearwater. Their site is exceptional, and the welcome really great. The quality The accommodation is perfect and very beautiful architecture. Finally the service of Nils and Sandie, their humor and kindness. We want to come back home!!

Nothing to transport for transport. say. Very well. Same thing for activities.

The accommodation where we have a negative review is Jasper where we were in a room with a faulty heater. In fact it was making noise (vibration), and we spent a bad night.

Travel diary, nothing to write home about. say. Very well documented.

Perfect organization. Thanks to; Virginie who has always brought me the answers I expected. And then, Canada is magnificent. My only regret, we came a little too early because we could not take advantage of the fall colors because we left. the eastern part at the end of Sept (the first part of the trip was in eastern Canada). [...]