RV rental

(Translated by Google) The +:

We rented the Deluxe Van Camper (DVC) for 2 adults for a period of 1 month, from mid-May to mid-June.
The van is pleasant to live in for 2 adults, and its layout is well thought out. The length of the vehicle allows access everywhere in the Rockies (cities, campgrounds, roads, etc.). Driving is comfortable and fuel consumption is 14.5L/100km, with a speed limiter. We really enjoyed this model.

The -:

It is difficult, if not impossible, to access the inflation of the outer rear tires with the valves provided at inflation stations.
It is unfortunate that camping chairs are an option, even though the price of the van in our case included cancellation insurance, zero deductible insurance, and a Platinum Plus package. A goodwill gesture would have been appreciated.
We were surprised to find that 5 toilet tabs were missing out of the 9 expected and paid for. We did not think we needed to check this when picking up the van.
It's a shame that the van's awning was not usable due to misuse by previous renters. Given the price of the rental, we would have liked to be able to use it.
The installation of the front and rear curtains with Velcro is tedious because the Velcro is worn out, doesn’t always fasten properly (foam on foam), and is not well aligned. Moreover, they do not fully block out the light.
A mosquito net could be added at the rear door, in addition to those on the windows and rear doors.

Service received: warm and friendly welcome.

Advice to future users: the guest guide is an excellent resource to read at the start of your stay to make the most of your travel experience. However, the guide does not mention this, but the front seats can rotate thanks to the yellow lever under the seat, which allows you to increase the interior space of the van and make better use of it! [...]

(Translated by Google) We rented a Truster Scoot and we were thrilled! Comfortable for two people, with the possibility to have lunch inside with heating for slightly cool temperatures. We had a great vacation in the Canadian Rockies!!! We highly recommend Fraserway - Authentik Canada with our eyes closed. We will do it again without hesitation!

(Translated by Google) Courteous and efficient staff. They know their equipment well. Special congratulations to Alton for his kindness and efficiency during pickup and return.

Point to improve: Some employees in Mirabel cannot speak French, which is odd for Mirabel.

2 weeks in a camper van

(Translated by Google) very good stay for 5 adults with 1 six-month-old child in C30 (7 seats)
just missing dishes: 4 place settings for 7
and sheet kit not complete
no need to rent chairs because in the campsites and parks there are tables and benches available
plan for gas refilling when renting (because it's hard to find)

Road trip by RV in the Rockies

(Translated by Google) Four Seasons is affiliated with Fraserway; we first appreciated the free airport shuttle, the warm welcome, then the spotless and well-equipped RV, the explanation of how it works and its maintenance, the supermarkets near Fraserway to stock up before leaving for Banff. Easy driving on the roads. Many thanks!

(Translated by Google) The pick-up of our camper van went very smoothly. The welcome was very pleasant, and the explanations were clear and simple. We liked the camper van, and everything was functional and enjoyable. It was impressive at first but very easy to drive. We recommend this way of vacationing. It was ideal for us, as we wanted a certain freedom of movement!

(Translated by Google) First day in Waterton with winds over 75 km/h. We got our initiation quickly. Fortunately, everything went really well afterward. The heater in the RV was necessary for some nights because we woke up to temperatures of 0-2 degrees.

(Translated by Google) Very nice experience with our RV for the trip across Canada from Montreal to Vancouver. The vehicle was almost new and in excellent condition. Excellent service, both for picking up and returning the vehicle.

Very good vehicle but poor preparation

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Rental of an RV cruise

(Translated by Google) Not enough information at the start, the table was broken at the beginning and I wasn’t told, the shower was always leaking a bit, no plugs for the kitchen sink, missing towels and soap for washing the dishes.

(Translated by Google) Despite a somewhat cold welcome from a person returning from vacation who made it clear to us that he was in a hurry to leave to join his mother for "Mother's Day," we are overall satisfied with the services. However, I would like to highlight 3 points of inconvenience: />
1 - The heating was not working. In May, the nights are still relatively cool.
2 - The adjustment for the side mirrors was not working, which is an important safety feature on this type of vehicle.
3 - Fuel charges, even though the tank was full when the vehicle was returned.

Best regards. [...]

(Translated by Google) We rented for 19 nights and traveled to the national parks in BC and Alberta. The large size is excellent for us for sleeping (2 adults, 4 teens), as well as cooking and eating.

(Translated by Google) Our experience in the van was perfect. Lots of space, a large bed (which is not always the case in vans we have rented elsewhere), and a well-equipped kitchen.
The only downside was the night curtains. The Velcro is very damaged (some no longer work). They deserve to be replaced.
Apart from that, everything was perfect; we are returning very satisfied and with lots of great memories. [...]

(Translated by Google) Everything was perfect, the reception upon departure and return, the explanations, the equipment, perhaps missing a small outdoor coffee table. We were very happy with our experience with Four Seasons in Abbotsford.

(Translated by Google) The professionalism, kindness, and benevolence of the team!

As mentioned in my review just above: maybe a more detailed check-in.

(Translated by Google) The services provided were in accordance with the commitments, the advice was useful (and followed...,) A clarification: the 'lingerie' kit includes a duvet.

(Translated by Google) Top notch rental. Second time with Authentik Canada, and if we come back, we will probably do it again with them!

(Translated by Google) We are satisfied with Cruise Canada and the service offered, but there are several points to raise.

The motorhome is old and makes a lot of noise while driving, and the thermal insulation is average.

But most importantly, the rental of a car seat is not possible, and when we rented our own by our means, it turned out it was not compatible with the motorhome's fittings, which poses a major safety issue...

Otherwise, everything worked well in the motorhome. [...]

(Translated by Google) A very well-equipped camper van with very detailed explanations from the team, which put us at ease for a fantastic stay! Thank you again!

Delighted with our first experience and surely to be renewed!

(Translated by Google) We rented a class B RV (DVC - Deluxe Van Camper) for the first time to tour the Cabot Trail in Nova Scotia. By using Authentik Canada as an intermediary, we were secured with insurance in case of any issues, and they responded to our questions within 48 hours. The agents at Canadream were helpful, friendly, and professional. They answered all our questions and also allowed us to visit the RV before taking possession. The RV operating guide and video were very useful and well made! The RV was very clean and everything was functional. The only two inconveniences are that we pay for a day's rental for taking possession (after 1:30 PM) and returning the RV (before 9:30 AM)... otherwise, we have to pay an extra fee. And one of the Canadream agents (upon returning the RV) did not speak a word of French! Overall, a very beautiful experience and we highly recommend it! [...]

15 days in VR in Quebec

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(Translated by Google) Great experience!

(Translated by Google) Very good supplier: pleasant reception, facilitates the journey between the branch and our accommodation, very well equipped camper.

(Translated by Google) The Adventurer pickup is, in my eyes, a perfect vehicle for a trip in North America, compact on the road and pleasant to handle and drive; furthermore, it is equipped with an auxiliary CNG tank that helps reduce fuel bills. As for the recreational part, the vehicle is well equipped, everything was functional and in good condition. The owner, Mr. Germain, is a pleasant person who will explain all the operations upon reception of the vehicle and remains available via WhatsApp during your stay, and I take this opportunity to thank him once again for his kindness! [...]

Very beautiful experience

(Translated by Google) Very warm welcome by your team, complete information regarding the use of the vehicle and all its functions. Camper van with which we are satisfied.

(Translated by Google) It is just unfortunate that no one speaks French at the Calgary rental branch. Some technical points could have been further elaborated.

(Translated by Google) Very good experience with Authentik Canada for our trip. Available, responsive staff. We will go through this agency again when we return.

(Translated by Google) Great RV rental! Everything went very well, both the rental and the trip with the vehicle. The van is very well equipped and runs like clockwork. Pure happiness!!!

(Translated by Google) Fraserway is very professional, everything is very well organized, and the explanations are very clear. The support is top-notch. Ease of use and handling of the truck camper. The return was perfect and also surprisingly easy. Thank you again, everything was perfect!

(Translated by Google) Having traveled from Montreal to Lac Saint-Jean and Gaspésie near the New Scotland border and back. First, the reception and handling of the vehicle were perfect; I took small roads to get used to the size and drove at the right speed. If you sometimes notice a large number of vehicles behind you, pull over to clear the traffic. As for camping accommodations, they are all very good and perfect for human encounters, but beware that from mid-September many are closed. Safe travels. [...]