RV rental

Great all round

Great van, great service. Would recommend & will use again

Very slick

Good "van" (well below European norm, which could be mentioned to manage expectations), and reasonable on-road support during minor issues

Great 10 day Rockies R.V. trip Calgary to Vancouver

My wife and I chose flew to Calgary, but chose to stay in Airdrie so we would be fairly close to R.V. pick-up point the following day. We wish instead we had stayed in Calgary that night as we ended up visiting it with the R.V. once we picked it up, and there was lots to see and do.
Picking up our R.V. was straight forward. Along with 2 other couples, we were shown around all the controls and facilities in our R.V. There’s also an online app to help with issues if you get stuck. We were provided with a check list that had all the kit ticked off. We discovered however when at our first campsite that a number of items had not been provided, including 4 coffee cups, salt and pepper, etc. We reported the missing items when we dropped the R.V. off in Vancouver and made do during our journey. The R.V. had a hose system for dumping the sewage and waste water, which we found much more practical than the cassette system in motorhome sin the UK. Fortunately for us when we were preparing to leave the pick-up in Airdrie, another couple who were dropping their R.V. off gave us their bear spray (you can’t take that back on the plane) and various foodstuffs. The R.V. was quite easy to drive and had a nice growly engine. We had booked all our campsite stops beforehand, and this was definitely the right thing to do. Good electrical hookup at all of these was important to us too. As our R.V. was a smaller type, the bed (either above the cab) or converted seating area at the back was not very comfortable, with fairly thin mattress. Personally, I would rather have opted for a larger vehicle with fixed bed with proper mattress and separate seating area, but my wife was happier driving the smaller R.V. The cooker was fine, ran off propane the propane tank, which was full on pick-up and we weren’t required to refill it. It lasted our entire journey, but we did eat out a lot particularly at lunchtimes.
Overall though, the trip was a terrific experience. The scenery was awesome and we saw many wonderful lakes, mountains, glaciers, lovely towns and cities. It’s definitely a journey worth doing and should be on everyone’s bucket list. Drop off of the R.V. at Vancouver was fine. I reported the small issues with items missing from the list, the staff member gave the R.V. the once over and was happy all was in order. An Uber was required to take us back into the city which was in fact back the way we had just come. [...]

Excellent service, product and communication.

The service from Authentik was excellent. They provided prompt responses and excellent value. I highly recommend them.

Western Golf & Wine Trip

Calgary and Back

After arranging everything through Authentik, I was pleased with the easy access from the airport to the Canadream depot. Staff were efficient, courteous and helpful in getting us on our way.
On our return we were quickly cleared and able to make our flight home stress free !

RV hire

Well equipped van with no issues. Authentik Canada very responsive to queries. Only annoyance was that Fraserway would not pick us up from our accommodation as it was an Airbnb not a hotel . Also it took ages to actually pick up the van .

Amazing experience

Renting with four seasons was super easy, Abbotsford is a quite far from Vancouver but we knew this when we booked. They do offer shuttles to airport hotels but these cost, we found it cheaper just to use Uber and saw other renters doing the same.
The RV itself was good, we rented the run of fleet which was a good size and generally good condition. It was 3 years old with about 51k km on the clock (it has the wear and tear you would expect for being lived in a driven for 3 years). We enjoyed that it didn’t have loads of four seasons branding across the exterior unlike many other hire companies. The heating didn’t work our whole trip, the on road support were really good at getting it looked at quickly while we were out and about, but unfortunately they couldn’t fix it. They reimbursed us for an electric heater and waived our excess KM charge at the end due to the inconvenience.
Pick-up and drop-off were super easy, they have a good system going.
It was a fantastic way to see Canada and would recommend this to everyone. Just be sure to book your campsites well in advance! [...]

Camp the Rockies

The whole booking process was easy and the service was very good. Only issue we had was our camper wasn't ready when we arrived. Had to wait 2 hours to prepare a camper for us.

Good overall experience - v helpful when we had slight issue with

Great value

The RV was everything we wanted and needed.
The staff were very helpful when collecting and dropping the RV back & we would use them again.

Slightly tired unit but a great trip overall.

Team at Cruise Canada were friendly and helpful. We didn’t need to wait too long on either pick up or drop off. Our first time renting an RV. Our unit was good overall but was a little tired. A few niggles such as waste water sensors not working properly, front wheels slightly off balance and tire pressure sensor error messaging. Otherwise it was well appointed vehicle and we had a great week touring the rockies. [...]

Excellent RV

Great trip, very clear instructions from the staff (although we forgot to ask about the hose which would have been useful!) and a vehicle in excellent condition.

All in all, really good!

We had an amazing time with our RV and everything went Smoothly.
I would have wished for more communication between Authentic Canada and the Rv rental company, since we had to take insurance twice etc.
But overall we were really happy!

Chance Harbour holiday

Great time, rented RV was perfect choice for family of 4, comfortable for 10 days, bedroom bed was very comfortable.

Excellent RV company

Exploring Ontario

Taking an RV around multiple stops in Ontario, but especially the national parks was an unforgettable experience.

Decent camper, but not as fresh as expected

We rented a camper through the same company as last year, and while the service was good and the RV was completely functional, the vehicle itself felt noticeably older than expected. It showed clear signs of wear and tear, including rust on the side mirrors and rust stains on the floor. It got the job done for our trip, but the camper definitely needed to be updated compared to the model we received on our previous trip. [...]

Wow - Simply amazing

We hired the RV for 21 nights and did a circular tour from Vancouver to: Whistler, Cache Creek, Clearwater, Jasper, Banff, Lake Louise, Revelstoke, Summerland, Hope and back. Our RV was top quality and everything was well explained when we picked it up - exceptional service. We booked it via Authentik and our contact was exceptional from start to finish. I cannot praise Authentik and Four Seasons enough. The scenery, wildlife and the people we met made it a wonderful trip. You have a fantastic country. [...]

Good Trip but Worn-out RV

Had a C25 RV for 8 days, decent experience overall. Drove from Vancouver to Toronto, amazing drive well worth doing. Vehicle was OK but a few issues. Supplied water hose had a huge leak so had to buy a new one from a Canadian Tire. Waste hose also holed, fixed with duct tape, come on guys, hoses are cheap and easy to replace. Had a leak inside the waste dump assembly so fluid leaking whenever we parked, reported on drop-off. Wiper blades were crappy, had some rain and had to slow to a crawl in order to see out of the windshield, again cheap fix but hard on the road. Again reported on drop off. Engine warning light lit on the last 2 days, manual indicated fuel issue, keep driving but we were concerned, kept the rig above a quarter tank throughout.

Happily a successful trip but many niggles which kept us concerned. Had better RV hire experiences tbh [...]

Great choice of RV

Not too big, not too small for our family of 5. Great kitchen accomodies (large fridge and freezer)

as advice for future tourists: all campground we did have pic nic tables so there is no direct need to pay extra for camping chairs, if you like coffee, renting a coffee maker with the RV could come in handy

Great RV, well kitted out, easy handover

Satisfied

We had a wonderful trip in the RV. The only thing I wasn't too happy with is when we got the hose out it was completely ripped so we weren't able to use it. Because the hose hadn't be checked before hiring out, i wasn't happy to use the gas for the cooker so we didn't use the cooker at all.

Great rental

Great truck camper, had everything we needed, service from Fraserway was brilliant. Excellent collection and return process.

Lots of FUN

it was my first time renting an RV, i did not know what to expect,
2 weeks of pure adventure, fun and lots more. i suggest strongly to try it.
Authentik are the best and best price, they also answer all of your question to make you ready for this adventure full of FUN

loving the van

Canadream were great - very communicative, helpful and efficient. The whole process of picking up and dropping the van was easy and well managed. The van was unbelievably comfortable to us first timers - everything worked very well and was easy.

Very Easy

Fantastic experience from start to finish. All staff were extremely friendly and helpful, and the service was perfect.

old unit with some issues.

Excellent for Customer Service, RV Quality & Equipment provided

Our Road Trip from 25/7 -10/7/2026 booked via Fraserways:
We’ve been truly impressed with the high standard of RV & equipment provided to the excellent customer service given.
Thank you for your help in making our Canada Road Trip so memorable

Good service and good RV

In general we were satisfied with the RV we received. We did not encounter any issues on the road so that was great. The only thing was the high noise the motor had which we felt it wasn’t normal as this was our 2nd time RVing in BC and the last similar RV was very quiet.
In terms of service, highly satisfied with Authentik. Also satisfied with Four Seasons but we waited 1.5 hours to return the RV which is quite long. Lucky us we did not have a plane to catch. A shuttle to Abbotsford international airport would be nice to. Currently they offer only to Vancouver. Would rent again from both. [...]