RV rental

(Translated by Google) Very satisfied. We particularly appreciated contact and efficiency.

(Translated by Google) Exceptional experience thanks to; the welcome of Canadians, nature and its spaces, the beauty; landscapes.

(Translated by Google) I have been very satisfied with my experience, especially the welcome and helpfulness. On the other hand, the solar tent of the motorhome did not work.

(Translated by Google) The only point to improvement would perhaps be to have branch locations less far from city centers?

(Translated by Google) The welcome and comfort of the RV were perfect!

We would have liked have a more complete explanatory booklet for the vehicle, a welcome in French and not in German! But it was very good in English!

(Translated by Google) Professionalism and availability.

(Translated by Google) Great availability to the reception and motorhome very satisfactory

(Translated by Google) Thanks for the answers and advice to; our questions about the progress of the trip, the route and other practical advice on the motorhome. Also, for all the information given before departure.

The invoice is a bit succinct, with no reminder of the description or photo of the motorhome attached.

(Translated by Google) We appreciated the good working order of the rented equipment. THE only point to improve: have one of the feet in the motorhome to put it up. the horizontal; even if the ground is slightly sloping.

(Translated by Google) We liked the follow-up of the reservation. On the other hand, the description of the objects present in the RV does not correspond to the description. reality (addition of items not included with the lessor). Lack of readability in the document given for the withdrawal of the RV (mention call for appointment lost in the text).

(Translated by Google) Val&érie PIN's human response and her help in clarifying small questions.

Cruise America should include propane refill and waste water (grey and black) drain in the rental price up front rather than recommending the purchase of its options when taking possession of the VR (to save because the same options, paid on return, are more expensive!??). We did everything ourselves and avoided the fees but it is a hassle for a tourist coming from outside the country.
[...]

(Translated by Google) I am very satisfied with our rental

(Translated by Google) Quality exceptional service at Fraserway. Valesca accompanied us well to; arrival and during our stay as we added; two additional days at; our package.

On the other hand, disappointing arrival: Although we have clearly specified; that we had a baby; and that we would bring our seat, a seatless RV with belt was given to us. reserved. We have arrived at; noon and left to 4 p.m.! It was necessary to wait 3 additional hours to have an RV with possibility; to attach our baby seat... Fee for overpriced mileage. [...]

(Translated by Google) Great availability of Mrs. Marie-Michèle Ouellet.

(Translated by Google) Thanks for finding us. the right vehicle to travel to; 7. We had a very pleasant and warm welcome.

For the nights, the vehicle was not stable. It was certainly missing the stabilizers ...

(Translated by Google) We loved it. get freedom to travel throughout Quebec. Very warm welcome from the "Authentik Canada" and "Cruise América" staff from LAVAL, no remarks.

(Translated by Google) Very satisfied

(Translated by Google) Very satisfied. The documents sent, the calls with the advisor who is very competent and discount vr de joliette that I highly recommend.

The Montreal discount service was not very welcoming and the vehicle was not compliant. "worn tires badly adjusted lighting....."

(Translated by Google) Good overall performance, warm welcome from Canadream. Pick-up and drop-off times are somewhat limited. Initially, quite a long wait to get the motorhome.

(Translated by Google) Respect for commitments and simplicity implementation. Fraserway's address at; Vancouver, hard to find; find, with a map it would be more practical.

(Translated by Google) Contact very good but we only rented; the motorized by Authentic Canada. The ideas for routes to follow across Quebec offered are very interesting.

The quality of the motorhome's habitat from Cruise Canada....14 years ago we rented; a motorized with my husband to travel around British Columbia which was more modern than the one we received. We think that for the price, we could have received one in better condition, more recent (interior curtains old, stained, dusty, storage doors not closing properly, bed above the driver in 3 pieces) but hey, that didn't stop us from driving. to find beautiful Quebec and its very friendly inhabitants :-) [...]

(Translated by Google) It all happened as expected.

(Translated by Google) Communication, fast, clear and welcoming (exchanges of emails).

Pickup away from Montreal (additional cost)

(Translated by Google) Kindness, efficiency; members of the team, fast processing of all my requests, advice on the suitable circuit. Support, return of the vehicle to Discount VR, very warm and efficient team.

The only downside is the high price. of the service.

(Translated by Google) Clear and unambiguous reservation. Staff very clear in their explanations and easily reachable. A motorhome corresponding well to; what we had reserved, in very good condition.

Sending a reminder email for the payment of the balance of the reservation would be good. Clarify the transfer to the rental agency (in Montreal, we were not supposed to benefit from the shuttle between the metro and the agency. However, when we arrived, after having called the rental company, we were told that we benefit from it - with 2 children, it is more than appreciated!) [...]

(Translated by Google) We liked that we were called to give us advice on the mileage package that we had to choose because we were not aware of the distances in Canada.

1) Arrive to Montreal, we tried to contact our travel consultant because we had a doubt about how to proceed. We came across an answering machine telling us that she was on vacation and her phone was not diverted. to another person. 2) On the voucher, was not indicated that we had taken the option for a 2nd driver. The Canadream person phoned to Authentik Canada who replied that it was not their file. We therefore had to pay a 2nd time Canadream the option for a second driver and to the end of the trip, we had to call Authentik Canada for a refund. This problem should have to be settled; directly between Authentik and Canadream. [...]

(Translated by Google) We enjoyed the RV trip a lot. We particularly appreciated the comfort of the vehicle once in the campsite, the ease of of use, welcome to pick up and return the RV.

À improve if possible: The consumption of the vehicle bothers us from an ecological point of view. You could improve it. if there are less polluting vehicles... The comfort of the vehicle on the road (very rigid rear suspension). The size of the table at eat (too small for 6 people). [...]

(Translated by Google) Very satisfied. Good availability of the counsellor.

(Translated by Google) No unpleasant surprises in relation to the subscriptions retained. Everything went well...

As soon as a transfer subscription is retained by the customer, you should automatically offer the customer the rental of a car with the RV rental company. We could have saved 1/2 a day simply because he gave us a break. had to go back to; the airport to pick up a vehicle and go back to the same rental company to go to the site of the rest of our vacation and the return transfer could have been made at; the end of our stay. Even if the price offered is slightly higher than the rental companies at the airport, we would still have opted for this option... [...]

(Translated by Google) We liked the natural landscapes of Quebec. The pierced rock and Bonaventure Island. And above all the friendliness. Quebecers, their patriotism as well as their good humor and their welcome.

The state of the roads left a little to desire. Everything else was awesome.