ArriveCan : everything you need to know

Planning a trip to Canada in 2021?

In April 2020, the Canadian government launched ArriveCan, a digital tool that allows travelers to submit their information regarding their arrival in Canada and their quarantine plan directly on the mobile app or online.

Along with the health measures in place, the application allows all information to be processed quickly and transmitted to the relevant provincial authorities, which is essential for travel during a pandemic.

In addition, it allows faster border crossing and limits contact.

ArriveCan: How do I use it?

The use of ArriveCan will be different depending on your vaccination status.

Fully vaccinated travelers will not have to quarantine, but they must still submit a declaration before their arrival.

Unvaccinated travelers will be required to complete a mandatory 14-day quarantine, submit a declaration before arrival, in addition to completing a daily self-assessment form.

Here is the detailed procedure to follow:

step by step arrivecan
do i need arrivecan if im vaccinated
Source : Government of Canada

Who is required to use ArriveCan?

ArriveCan form
All travellers entering Canada must use ArriveCan

Since the order of November 21, 2020, all air travelers destined for Canada must submit their electronic information through the ArriveCan application before boarding their flight.

Travellers crossing land or sea borders must also provide this information.

ArriveCan is therefore essential to any travel to Canada in times of COVID-19.

The information to be transmitted if you are not vaccinated includes:

  • Your COVID-19 test results (test must be done in the 72 hours prior to your arrival)
  • Where you are planning to go inside Canada
  • A quarantine plan to follow on arrival
  • Your personal contact details and a list of contact persons

The information to be transmitted if you are fully vaccinated includes:

  • Your proof of vaccination (2 doses)
  • Your COVID-19 test results (test must be done in the 72 hours prior to your arrival)
  • A quarantine plan in case your test result is positive (no reservation is necessary)

All travellers wishing to enter Canada will be required to provide their ArriveCan receipt to border officials.


The following persons are exempt from providing their information via ArriveCan:

People who do not have a computer or a cell phone are not exempt from filing a declaration. There is no paper format. Use a device belonging to a relative or a public computer to transmit your information.


Penalties for those who fail to comply with the rule range from a verbal warning to a fine of $ 1,000. Access to Canada without an ArriveCan receipt may not be granted.

If you have to quarantine, don't forget to transmit your daily self-assessment through the app, the fines when omitting to comply to this rule are even higher.

The declarations provided using ArrivalCan alone are not sufficient to guarantee you access to Canadian territory. You still need to apply for an eTA or VISA, when necessary, depending on your country of origin.

ArriveCan : how does it work?

How to use ArriveCan
How does ArriveCan work?

Before your travel :

First you need to download the mobile app and create your file.

You can access your file up to 90 days before your departure on the app and up to 14 days on the online version.

Applicants who cannot submit their documents using their mobile phone can do so from any type of electronic device, such as a computer or tablet, here.

Once your file is created, enter your information.

:fleche: emoji Your personal information :

  • Name
  • Date of birth
  • E-mail adress
  • Phone number
  • Information on other travelers accompanying you

:fleche: emoji Your travel information :

  • Your arrival date
  • Your port of entry or your flight number, arrival airport and airline used
  • The purpose of your trip (Since September 7th, 2021, roads trip in Canada are permitted for all vaccinated travellers! )

:fleche: emoji Your proof of vaccination :

  • You must provide proof of your two doses of vaccine, except for the 1-dose Janssen (Johnson & Johnson) vaccine.
  • The vaccines approved by the Government of Canada are: Moderna, Pfizer-BioNtech, AstraZeneca (COVISHIELD) and Janssen (Johnson & Johnson).
  • If you have received another vaccine, you will not be exempt from the mandatory quarantine.
  • Your second dose must have been received at least 2 weeks before your trip.
  • Your proofs must be in French or English. Otherwise, you will need to get them translated to one of these two languages.

:fleche: emoji Your COVID-19 test results:

  • You must get tested in the 72 hours prior to your arrival.
  • Antigen detection tests are not accepted. To see the full list of recognized tests, click here.

:fleche: emoji Your quarantine plan :

  • Attestation of having a place to do your quarantine
  • The address of your place of quarantine or isolation - or your trip reference code for your 3-night reservation at a government-authorized hotel (for air travellers only, unless exempt)
  • A declaration as to the presence of vulnerable people at your quarantine location
  • The type of environment: group living, single-family home, etc.
  • The deliveries you expect to receive during your quarantine
Good to know :
If your need to isolate and your quarantine plan is not adequate or you do not have the financial means to allow yourself a safe quarantine, you will be forced to self-isolate at a designated quarantine facility

Calculation of your 14-day quarantine :crayon: emoji

Day 1 of your quarantine begins the day you arrive in Canada, even if you arrive in the evening.

For example, if you arrive in Canada on Thursday at 10 pm, it is still your day 1. Your first authorized outing will therefore be on Thursday, two weeks later.

If you were to come into contact with someone who tested positive for COVID-19, or show symptoms, your 14 days will start again on that date.

That is, if you were on your day 5 and you are experiencing symptoms, or someone you are quarantined with tests positive, you start the calculation again on day 1.


ArriveCan will not use your location using your smartphone's GPS to track you.

Only your information provided will be received and analyzed. Your personal information is therefore protected.


And that's it for the use of the ArriveCan digital tool.

If you have any additional questions, please feel free to leave them in the comments section below!

Karolane Lessard

An enthusiast of both our vibrant cities & great oudoors, my life revolves around travel & adventure. It's a no brainer that I have to share the wonders & secrets of my neck of the woods with other travelling souls. Enjoy the journey !


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Mona September 20, 2021, 18h54
One of my relative is going to arrive on Sep. 23 but she is not technology oriented, in this case can I upload her information from my desktop and send the arrivecan receipt to her email/she can take print out. For sure she has smart phone and have arrivecan app on her phone and she will be able to login on the phone.
Can i help her for this the way I mentioned?
Ginny September 20, 2021, 14h23
My husband and I are planning to cross into Sarnia from Port Huron late Friday afternoon. Do you recommend we get our covid test on late Tuesday, or on Wednesday morning in order to fulfill the 72 hour requirement? We don't want Tuesday results to come in on Friday morning thus making the results invalid per 72 hours. On the other hand, our pharmacy says they'll have the results available w/in 24-48 hours which would make a Wednesday test maybe considered too early? Meanwhile, both of us have been fully vaccinated, 2 doses of vaccine.
Karolane Lessard September 20, 2021, 17h49
Hi Ginny,
Both would work as long as they are in the 72 hours time frame.
i.e. I would not take a test on Tuesday morning if you will be arriving Friday evening. But a Tuesday evening or Wednesday test would work.
Most test results are indeed available within 24-48 hours so there is not much to worry about, especially if you specify you will be travelling.
I hope this helps! Enjoy your time in Canada!
Mark Wilkinson September 18, 2021, 10h17
If I'm connecting through Toronto (from London, UK) to then head on to Halifax, do I put my arrival airport as Halifax Stanfield or Toronto Pearson?
Karolane Lessard September 20, 2021, 17h46
Hi Mark,
Your arrival airport is the first one you will be landing in in Canada. In your case, you would have to select Toronto.
Have a safe flight !
Massoud September 18, 2021, 09h31
Hi, Im trying to fill up the information on the app for my parents, for some reason on the date of arrival, the app won’t let me change it to the day they are arriving, not really sure how to put in their arrival date! Any help would be appreciated, thanks
Karolane Lessard September 20, 2021, 17h45
Hi Massoud,
You can only select a date in the next 72 hours.
If you have already filled the declaration but want to change their arrival date, you will have to submit a new form. It will automatically delete the first one.
I hope this can help!
Ralph September 17, 2021, 13h03
We are at the airport Flight cancelled and had to get another flight with another carrier and arrival time. How do I make these changes on my ArrCan app?
Karolane Lessard September 17, 2021, 17h05
Hi Ralph,
You would have to submit a new form with your new arrival date and time. However, I'm sure the border agents may be more understanding in situations like these.
Hope everything went well for you !