ArriveCan : everything you need to know

Planning a trip to Canada in 2021?

In April 2020, the Canadian government launched ArriveCan, a digital tool that allows travelers to submit their information regarding their arrival in Canada and their quarantine plan directly on the mobile app or online.

Along with the health measures in place, the application allows all information to be processed quickly and transmitted to the relevant provincial authorities, which is essential for travel during a pandemic.

In addition, it allows faster border crossing and limits contact.

ArriveCan: How do I use it?

The use of ArriveCan will be different depending on your vaccination status.

Fully vaccinated travelers will not have to quarantine, but they must still submit a declaration before their arrival.

Unvaccinated travelers will be required to complete a mandatory 14-day quarantine, submit a declaration before arrival, in addition to completing a daily self-assessment form.

Here is the detailed procedure to follow:

step by step arrivecan
do i need arrivecan if im vaccinated
Source : Government of Canada

Test on arrival

As of December 11, 2020, you may be assigned a random COVID screening test upon your arrival, by land or air.

  • You must submit to the arrival test in accordance with the directives in force on the day of your entry to Canada. The test could be done at the border or you could receive a self-test kit to use within 24 hours of entering Canada
  • You don't have to wait for the results, you can get to your final destination, including connecting flights
  • You don't have to quarantine while waiting for your results
  • The test is free, you will not have to pay for it


Who is required to use ArriveCan?

ArriveCan form
All travellers entering Canada must use ArriveCan

Since the order of November 21, 2020, all air travelers destined for Canada must submit their electronic information through the ArriveCan application before boarding their flight.

Travellers crossing land or sea borders must also provide this information.

ArriveCan is therefore essential to any travel to Canada in times of COVID-19.

The information to be transmitted if you are not vaccinated includes:

  • Your COVID-19 test results (test must be done in the 72 hours prior to your arrival)
  • Where you are planning to go inside Canada
  • A quarantine plan to follow on arrival
  • Your personal contact details and a list of contact persons

The information to be transmitted if you are fully vaccinated includes:

  • Your proof of vaccination (2 doses)
  • Your COVID-19 test results (test must be done in the 72 hours prior to your arrival)
  • A quarantine plan in case your test result is positive (no reservation is necessary)

All travellers wishing to enter Canada will be required to provide their ArriveCan receipt to border officials.


The following persons are exempt from providing their information via ArriveCan:

People who do not have a computer or a cell phone are not exempt from filing a declaration. There is no paper format. Use a device belonging to a relative or a public computer to transmit your information.


Penalties for those who fail to comply with the rule range from a verbal warning to a fine of $ 1,000. Access to Canada without an ArriveCan receipt may not be granted.

If you have to quarantine, don't forget to transmit your daily self-assessment through the app, the fines when omitting to comply to this rule are even higher.

The declarations provided using ArrivalCan alone are not sufficient to guarantee you access to Canadian territory. You still need to apply for an eTA or VISA, when necessary, depending on your country of origin.

ArriveCan : how does it work?

How to use ArriveCan
How does ArriveCan work?

Before your travel :

First you need to download the mobile app and create your file.

You can access your file up to 90 days before your departure on the app and up to 14 days on the online version.

Applicants who cannot submit their documents using their mobile phone can do so from any type of electronic device, such as a computer or tablet, here.

Once your file is created, enter your information.

:fleche: emoji Your personal information :

  • Name
  • Date of birth
  • E-mail adress
  • Phone number
  • Information on other travelers accompanying you

:fleche: emoji Your travel information :

  • Your arrival date
  • Your port of entry or your flight number, arrival airport and airline used
  • The purpose of your trip (Since September 7th, 2021, roads trip in Canada are permitted for all vaccinated travellers! )

:fleche: emoji Your proof of vaccination :

  • You must provide proof of your two doses of vaccine, except for the 1-dose Janssen (Johnson & Johnson) vaccine.
  • The vaccines approved by the Government of Canada are: Moderna, Pfizer-BioNtech, AstraZeneca (COVISHIELD) and Janssen (Johnson & Johnson).
  • If you have received another vaccine, you will not be exempt from the mandatory quarantine.
  • Your second dose must have been received at least 2 weeks before your trip.
  • Your proofs must be in French or English. Otherwise, you will need to get them translated to one of these two languages.

:fleche: emoji Your COVID-19 test results:

  • You must get tested in the 72 hours prior to your arrival.
  • Antigen detection tests are not accepted. To see the full list of recognized tests, click here.

:fleche: emoji Your quarantine plan :

  • Attestation of having a place to do your quarantine
  • The address of your place of quarantine or isolation - or your trip reference code for your 3-night reservation at a government-authorized hotel (for air travellers only, unless exempt)
  • A declaration as to the presence of vulnerable people at your quarantine location
  • The type of environment: group living, single-family home, etc.
  • The deliveries you expect to receive during your quarantine
Good to know :
If your need to isolate and your quarantine plan is not adequate or you do not have the financial means to allow yourself a safe quarantine, you will be forced to self-isolate at a designated quarantine facility

Calculation of your 14-day quarantine :crayon: emoji

Day 1 of your quarantine begins the day you arrive in Canada, even if you arrive in the evening.

For example, if you arrive in Canada on Thursday at 10 pm, it is still your day 1. Your first authorized outing will therefore be on Thursday, two weeks later.

If you were to come into contact with someone who tested positive for COVID-19, or show symptoms, your 14 days will start again on that date.

That is, if you were on your day 5 and you are experiencing symptoms, or someone you are quarantined with tests positive, you start the calculation again on day 1.


ArriveCan will not use your location using your smartphone's GPS to track you.

Only your information provided will be received and analyzed. Your personal information is therefore protected.


And that's it for the use of the ArriveCan digital tool.

If you have any additional questions, please feel free to leave them in the comments section below!

Karolane Lessard

An enthusiast of both our vibrant cities & great oudoors, my life revolves around travel & adventure. It's a no brainer that I have to share the wonders & secrets of my neck of the woods with other travelling souls. Enjoy the journey!


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Chris January 24, 2022, 12h26
Greetings from the UK.
Would you be kind enough to confirm the rule regarding quarantine whilst awaiting Pre-entry test results. We travel to Vancouver by air in late March 22 for a fly drive vacation for 16 days. 2 days in Vancouver then on to Victoria and the Rockies.
Great blog!
Many thanks in anticipation.
Karolane Lessard January 26, 2022, 10h59
Hi Chris,
You must quarantine while awaiting your test result. Currently those are delivered within a day, but it may be up to three days. Once you receive your negative results, you can leave quarantine.
As you will be travelling in late March, I encourage you to check back closer to your travel date, as the situation is quickly evolving and the entry test rule may or may stay in place.
I hope this helps!
chris January 21, 2022, 03h42
I'm landing at Toronto Pearson Airport from the uk I've mistakenly put arrive at terminal 1 instead of terminal 3 do i need to start the arrivecan again and submit it or doesn't this matter?
Chris Cahill January 22, 2022, 17h07
Hi Karolane, Thanks for answering all these questions, your quite clever!
So I filled in the arrive can for my wife and I uploaded the vaccine proofs, the page that says "save my travel document f and vaccine information for future trips" acknowledged both of us. It then asked for a quarantine plan under Lori's name. When we signed out it sent one QR code with Lori's name only? I cant seem to change this, I have tried several times to delete myself and re-enter my data. Does the one QR for Lori cover both of us? Thanks Chris
Reita January 22, 2022, 01h51
Hi I made an error with the arrival time. Will this be an issue?
Karolane Lessard January 26, 2022, 10h56
Hi Reita,
Simply start a new declaration and submit it with the right time, this will erase your first one automatically.
I hope this helps!
Gary pleasance January 20, 2022, 16h44
Can all those travelling in one group use 1 ArriveCAN app.
Karolane Lessard January 26, 2022, 10h55
Hi Gary,
Yes, you can all use the same declaration. After entering your date and reason for travel, you will see the option to "add a traveller". It is important to each submit your information and make sure that all names are present on the receipt.
I hope this helps !
Math January 14, 2022, 09h39
I have a connection within Canada (in Toronto, my destination being Vancouver), I am fully vaccinated. The government website advises to register online for tests on arrival. My connection lasts a very short amount of time and i wouldn't want to miss my flight to Vancouver. Would I need to register for tests in Toronto or Vancouver ?
Thank you !
Karolane Lessard January 18, 2022, 13h52
Hi Math,
Usually, your arrival test will be at the same time as you will be meeting the border officials, so in Toronto.
I hope this helps!
Dave January 13, 2022, 16h20
Hi there!
Just a question around the quarantine plan. We’re fully vaccinated and travel from the Uk for a 3 week trip in April. We’re moving around a lot and so will be booking different accommodation every few days. However, are we to assume this will not be an acceptable plan, so do we need to also reserve one address at our first arrival city for a 14 day reservation just for this provisional quarantine back up plan to be accepted? We’re reluctant to do this as it will mean paying cancellation fees at this reservation unless in the unlikely scenario it’s required. Just a bit confused , sorry if this sounds silly
Karolane Lessard January 13, 2022, 17h19
Hi Dave,
You will not be needing a reservation for your quarantine plan. You will need to provide an address where you would quarantine, if need be. They want to make sure you would have a plan and not be left to come up with one once in Canada.
Most people will use the address of their first accomodation and say they would extend their stay if they need to quarantine.
I hope this answers your question!
David January 13, 2022, 17h34
Brilliant, that’s very clear thank you Karolane