ArriveCan : everything you need to know

Planning a trip to Canada in 2021?

In April 2020, the Canadian government launched ArriveCan, a digital tool that allows travelers to submit their information regarding their arrival in Canada and their quarantine plan directly on the mobile app or online.

Along with the health measures in place, the application allows all information to be processed quickly and transmitted to the relevant provincial authorities, which is essential for travel during a pandemic.

In addition, it allows faster border crossing and limits contact.

ArriveCan: How do I use it?

The use of ArriveCan will be different depending on your vaccination status.

Fully vaccinated travelers will not have to quarantine, but they must still submit a declaration before their arrival.

Unvaccinated travelers will be required to complete a mandatory 14-day quarantine, submit a declaration before arrival, in addition to completing a daily self-assessment form.

Here is the detailed procedure to follow:

step by step arrivecan
do i need arrivecan if im vaccinated
Source : Government of Canada

Test on arrival

You may be assigned a random COVID screening test upon your arrival by air in Montreal, Toronto, Calgary or Vancouver.

  • You must submit to the arrival test in accordance with the directives in force on the day of your entry to Canada. 
  • You don't have to wait for the results, you can get to your final destination, including connecting flights
  • You won't have to quarantine while waiting for your results
  • If you are positive, you must isolate for 10 days
  • The test is free, you will not have to pay for it


Who is required to use ArriveCan?

ArriveCan form
All travellers entering Canada must use ArriveCan

Since the order of November 21, 2020, all air travelers destined for Canada must submit their electronic information through the ArriveCan application before boarding their flight.

Travellers crossing land or sea borders must also provide this information.

ArriveCan is therefore essential to any travel to Canada in times of COVID-19.

The information to be transmitted if you are not vaccinated includes:

  • Your COVID-19 test results (test must be done in the 72 hours prior to your arrival)
  • Where you are planning to go inside Canada
  • A quarantine plan to follow on arrival
  • Your personal contact details and a list of contact persons

The information to be transmitted if you are fully vaccinated includes:

  • Your proof of vaccination (2 doses)
  • A quarantine plan in case your test result is positive (no reservation is necessary)

All travellers wishing to enter Canada will be required to provide their ArriveCan receipt to border officials.

Effective April 1st, 2022, a negative test result is not needed to enter Canada. You may still be selected for a random test on arrival.


The following persons are exempt from providing their information via ArriveCan:

People who do not have a computer or a cell phone are not exempt from filing a declaration. There is no paper format. Use a device belonging to a relative or a public computer to transmit your information.


Penalties for those who fail to comply with the rule range from a verbal warning to a fine of $ 1,000. Access to Canada without an ArriveCan receipt may not be granted.

If you have to quarantine, don't forget to transmit your daily self-assessment through the app, the fines when omitting to comply to this rule are even higher.

The declarations provided using ArrivalCan alone are not sufficient to guarantee you access to Canadian territory. You still need to apply for an eTA or VISA, when necessary, depending on your country of origin.

ArriveCan : how does it work?

How to use ArriveCan
How does ArriveCan work?

Before your travel :

First you need to download the mobile app and create your file.

You can access your file 72 hours prior to your departure time.

Applicants who cannot submit their documents using their mobile phone can do so from any type of electronic device, such as a computer or tablet, here.

Once your file is created, enter your information.

:fleche: emoji Your personal information :

  • Name
  • Date of birth
  • E-mail adress
  • Phone number
  • Information on other travelers accompanying you

:fleche: emoji Your travel information :

  • Your arrival date
  • Your port of entry or your flight number, arrival airport and airline used
  • The purpose of your trip (Since September 7th, 2021, roads trip in Canada are permitted for all vaccinated travellers! )

:fleche: emoji Your proof of vaccination :

  • You must provide proof of your two doses of vaccine, except for the 1-dose Janssen (Johnson & Johnson) vaccine.
  • The vaccines approved by the Government of Canada are: Moderna, Pfizer-BioNtech, AstraZeneca (COVISHIELD) and Janssen (Johnson & Johnson).
  • If you have received another vaccine, you will not be exempt from the mandatory quarantine.
  • Your second dose must have been received at least 2 weeks before your trip.
  • Your proofs must be in French or English. Otherwise, you will need to get them translated to one of these two languages.

:fleche: emoji Your quarantine plan :

  • Attestation of having a place to do your quarantine
  • The address of your place of quarantine or isolation - or your trip reference code for your 3-night reservation at a government-authorized hotel (for air travellers only, unless exempt)
  • A declaration as to the presence of vulnerable people at your quarantine location
  • The type of environment: group living, single-family home, etc.
  • The deliveries you expect to receive during your quarantine
Good to know :
If your need to isolate and your quarantine plan is not adequate or you do not have the financial means to allow yourself a safe quarantine, you will be forced to self-isolate at a designated quarantine facility

Calculation of your 14-day quarantine :crayon: emoji

Day 1 of your quarantine begins the day you arrive in Canada, even if you arrive in the evening.

For example, if you arrive in Canada on Thursday at 10 pm, it is still your day 1. Your first authorized outing will therefore be on Thursday, two weeks later.

If you were to come into contact with someone who tested positive for COVID-19, or show symptoms, your 14 days will start again on that date.

That is, if you were on your day 5 and you are experiencing symptoms, or someone you are quarantined with tests positive, you start the calculation again on day 1.


ArriveCan will not use your location using your smartphone's GPS to track you.

Only your information provided will be received and analyzed. Your personal information is therefore protected.


And that's it for the use of the ArriveCan digital tool.

If you have any additional questions, please feel free to leave them in the comments section below!

Karolane Lessard

An enthusiast of both our vibrant cities & great oudoors, my life revolves around travel & adventure. It's a no brainer that I have to share the wonders & secrets of my neck of the woods with other travelling souls. Enjoy the journey!


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Lois Kramer August 6, 2022, 19h29
What if I arrive earlier than I had scheduled on ArriveCan. Can I cross earlier?
Karolane Lessard August 8, 2022, 15h40
Hi Lois,
If you get to the border a bit early, it won't be causing any problem, just try to be as precise as you can. However, make sure you do not cross on a different day, in which case your receipt won't be accepted.
I hope this answers your question !
Alec August 6, 2022, 07h07
Can I use my ArriveCan receipt for multiple entries? I have a few days layover in Vancouver and want to visit friends in Washington State. I'll be driving across the border.
Karolane Lessard August 8, 2022, 15h05
Hi Alec,
You will need a new receipt for each time you cross the border into Canada. However, you can choose to save your personal information in the app, which will allow you to get a new receipt much faster the second time.
I hope this helps !
Viviane August 4, 2022, 10h27
Do you need a destination address when entering Canada
Karolane Lessard August 5, 2022, 16h50
Hi Viviane,
Yes, you will need to provide a Canadian address in your ArriveCan declaration. It can be a hotel address.
I hope this helps !
Lisa August 3, 2022, 16h48
How does one upload vax certificates from Quebec that use a maiden name (as all Quebec healthcare does) but the passport uses a married name? The app give an error message that the names must match. Thanks in advance!
Karolane Lessard August 5, 2022, 16h47
Hi Lisa,
You must contact your province or territory to update the information on your proof of vaccination as soon as possible. If you need to travel before you update the information on your proof of vaccination, you may have problems such as delays at border crossings. If that is your case, carry other supporting identity documents when travelling.
I hope this helps !
Henry August 3, 2022, 09h40
Can I add my ex wife to my arrivecan. We are both travelling together and staying at the same location in canada
Karolane Lessard August 3, 2022, 09h59
Hi Henry,
Yes, you can add her to your declaration after selecting your date and reason for travel, you will see the option to "add a traveller".
I hope this helps !