ArriveCan : everything you need to know

Planning a trip to Canada in 2021?

In April 2020, the Canadian government launched ArriveCan, a digital tool that allows travelers to submit their information regarding their arrival in Canada and their quarantine plan directly on the mobile app or online.

Along with the health measures in place, the application allows all information to be processed quickly and transmitted to the relevant provincial authorities, which is essential for travel during a pandemic.

In addition, it allows faster border crossing and limits contact.
 

ArriveCan: How do I use it?

The use of ArriveCan will be different depending on your vaccination status.

Fully vaccinated travelers will not have to quarantine, but they must still submit a declaration before their arrival.

Unvaccinated travelers will be required to complete a mandatory 14-day quarantine, submit a declaration before arrival, in addition to completing a daily self-assessment form.

Here is the detailed procedure to follow:

step by step arrivecan
do i need arrivecan if im vaccinated
Source : Government of Canada


Who is required to use ArriveCan?

ArriveCan form
All travellers entering Canada must use ArriveCan

Since the order of November 21, 2020, all air travelers destined for Canada must submit their electronic information through the ArriveCan application before boarding their flight.

Travellers crossing land or sea borders must also provide this information.

ArriveCan is therefore essential to any travel to Canada in times of COVID-19.
 

The information to be transmitted if you are not vaccinated includes:

  • Your COVID-19 test results (test must be done in the 72 hours prior to your arrival)
  • Where you are planning to go inside Canada
  • A quarantine plan to follow on arrival
  • Your personal contact details and a list of contact persons
     

The information to be transmitted if you are fully vaccinated includes:

  • Your proof of vaccination (2 doses)
  • Your COVID-19 test results (test must be done in the 72 hours prior to your arrival)
  • A quarantine plan in case your test result is positive (no reservation is necessary)
     

All travellers wishing to enter Canada will be required to provide their ArriveCan receipt to border officials.


Exemptions

The following persons are exempt from providing their information via ArriveCan:

People who do not have a computer or a cell phone are not exempt from filing a declaration. There is no paper format. Use a device belonging to a relative or a public computer to transmit your information.

Important: 

Penalties for those who fail to comply with the rule range from a verbal warning to a fine of $ 1,000. Access to Canada without an ArriveCan receipt may not be granted.

If you have to quarantine, don't forget to transmit your daily self-assessment through the app, the fines when omitting to comply to this rule are even higher.

The declarations provided using ArrivalCan alone are not sufficient to guarantee you access to Canadian territory. You still need to apply for an eTA or VISA, when necessary, depending on your country of origin.


ArriveCan : how does it work?

How to use ArriveCan
How does ArriveCan work?

Before your travel :

First you need to download the mobile app and create your file.

You can access your file up to 90 days before your departure on the app and up to 14 days on the online version.

Applicants who cannot submit their documents using their mobile phone can do so from any type of electronic device, such as a computer or tablet, here.

Once your file is created, enter your information.

:fleche: emoji Your personal information :

  • Name
  • Date of birth
  • E-mail adress
  • Phone number
  • Information on other travelers accompanying you


:fleche: emoji Your travel information :

  • Your arrival date
  • Your port of entry or your flight number, arrival airport and airline used
  • The purpose of your trip (Since September 7th, 2021, roads trip in Canada are permitted for all vaccinated travellers! )


:fleche: emoji Your proof of vaccination :

  • You must provide proof of your two doses of vaccine, except for the 1-dose Janssen (Johnson & Johnson) vaccine.
  • The vaccines approved by the Government of Canada are: Moderna, Pfizer-BioNtech, AstraZeneca (COVISHIELD) and Janssen (Johnson & Johnson).
  • If you have received another vaccine, you will not be exempt from the mandatory quarantine.
  • Your second dose must have been received at least 2 weeks before your trip.
  • Your proofs must be in French or English. Otherwise, you will need to get them translated to one of these two languages.


:fleche: emoji Your COVID-19 test results:

  • You must get tested in the 72 hours prior to your arrival.
  • Antigen detection tests are not accepted. To see the full list of recognized tests, click here.


:fleche: emoji Your quarantine plan :

  • Attestation of having a place to do your quarantine
  • The address of your place of quarantine or isolation - or your trip reference code for your 3-night reservation at a government-authorized hotel (for air travellers only, unless exempt)
  • A declaration as to the presence of vulnerable people at your quarantine location
  • The type of environment: group living, single-family home, etc.
  • The deliveries you expect to receive during your quarantine
Good to know :
If your need to isolate and your quarantine plan is not adequate or you do not have the financial means to allow yourself a safe quarantine, you will be forced to self-isolate at a designated quarantine facility


Calculation of your 14-day quarantine :crayon: emoji

Day 1 of your quarantine begins the day you arrive in Canada, even if you arrive in the evening.

For example, if you arrive in Canada on Thursday at 10 pm, it is still your day 1. Your first authorized outing will therefore be on Thursday, two weeks later.

If you were to come into contact with someone who tested positive for COVID-19, or show symptoms, your 14 days will start again on that date.

That is, if you were on your day 5 and you are experiencing symptoms, or someone you are quarantined with tests positive, you start the calculation again on day 1.
 

PRIVACY 


ArriveCan will not use your location using your smartphone's GPS to track you.

Only your information provided will be received and analyzed. Your personal information is therefore protected.

 

And that's it for the use of the ArriveCan digital tool.

If you have any additional questions, please feel free to leave them in the comments section below!

Karolane Lessard

An enthusiast of both our vibrant cities & great oudoors, my life revolves around travel & adventure. It's a no brainer that I have to share the wonders & secrets of my neck of the woods with other travelling souls. Enjoy the journey !

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407 comments

Brenda October 28, 2021, 07h08
Can you do your arrive can in advance and if so how far ahead
Answer
Muditha October 27, 2021, 13h39
I am returning home to Saskatoon via Toronto after working in Sri Lanka. I am fully vaccinated with AZ(covishield). I planned to stay with my mom but in the basement of her home. She is over 65yrs with underlying health conditions and fully vaccinated. I decided to book 7 days at an airbnb as a precaution and then my mom said can return and stay with her after 7 days if all ok. She has no issue with me staying with her and that is where I will be living on return to Canada. I have the option to extend the stay at the airbnb if required. I don't know what I need to do though when filling the ARRIVCAN and would this arrangement be accepted? I don't know what address to put the airbnb or my mom's?
Answer
Karolane Lessard October 27, 2021, 16h49
Hi Muditha,
Your quarantine plan must be at the same place for the full 14 days. You cannot change quarantine places in the middle of your quarantine. You therefore need to choose between your AirBnB or your mother's adress.
As you are fully vaccinated, it is very unlikely you will have to quarantine, but you must still enter a plan in ArriveCan in case you show symptoms upon arrival or are tested positive. As this plan is to demonstrate what you would do in case you need to quarantine, no reservation is required.
Of course, if you are exempt of quarantine, you can spend your 7 days at your rental and then go see your mom.
I hope this answers your question. Have a safe flight home!
Answer
Kris October 27, 2021, 10h00
Hi James, this may be a stupid question but just confirming that I only need to do this when coming back into Canada…so if I’m leaving for the US I don’t need to put my departure info in, just return correct?
Answer
Karolane Lessard October 27, 2021, 16h43
Hi Kris,
You are correct. ArriveCan only monitors entry to Canada.
Have a great trip to the U.S!
Answer
Kristine October 27, 2021, 16h18
Apologies…for the mistake in name, Karolane. Scrolling too fast and misread something.
Answer
James October 26, 2021, 15h48
Will be crossing back into Canada at Prescott, ON. Will be tested a clinic in Ogdensburg NY just hours prior to crossing. Is that sufficient time for an ArriveCAN submission?
Answer
Karolane Lessard October 26, 2021, 17h51
Hi James,
Yes, the ArriveCan submission can be completed in about 25 minutes if you have all your documents on hand. You can also start your submission before you leave and complete it once you get your results. You can start it at any time within 72 hours of your arrival.
Enjoy your time in Canada !
Answer
Rob October 25, 2021, 09h17
Travelling to Vancouver 27/06/22 from UK with 2 mates road trip across Rockies and surrounding areas. Finish In Calgary for last weekend of the stampede. I have family in Victoria and Calgary.
Now I know things could be a lot better by then one Hope's. Travelling with westjet leave UK 11am arrive Vancouver 1pm. Now my understanding is pcr test to be done 72hr before departure, however on ArriveCan they say 72hr before arrival.
Now with time difference tests should be taken 1pm or after in the UK on 24/06/22 dose this sound about right?
It is so confusing and it has to be done right
Answer
Karolane Lessard October 25, 2021, 17h53
Hi Rob,
Information can indeed be misleading. If you are coming by air, your PCR test must be taken within 72 hours of your departure time.
Had you been arriving by land, then the test would have had to be done 72 hours prior to your arrival at the border.
I hope this clears it up for you. Make sure to check back closer to your travel dates, as travel requirements may change before then!
Answer