ArriveCan : everything you need to know

Planning a trip to Canada in 2021?

In April 2020, the Canadian government launched ArriveCan, a digital tool that allows travelers to submit their information regarding their arrival in Canada and their quarantine plan directly on the mobile app or online.

Along with the health measures in place, the application allows all information to be processed quickly and transmitted to the relevant provincial authorities, which is essential for travel during a pandemic.

In addition, it allows faster border crossing and limits contact.
 

ArriveCan: How do I use it?

The use of ArriveCan will be different depending on your vaccination status.

Fully vaccinated travelers will not have to quarantine, but they must still submit a declaration before their arrival.

Unvaccinated travelers will be required to complete a mandatory 14-day quarantine, submit a declaration before arrival, in addition to completing a daily self-assessment form.

Here is the detailed procedure to follow:

step by step arrivecan
do i need arrivecan if im vaccinated
Source : Government of Canada

Test on arrival

As of December 11, 2020, you may be assigned a random COVID screening test upon your arrival, by land or air.

  • You must submit to the arrival test in accordance with the directives in force on the day of your entry to Canada. The test could be done at the border or you could receive a self-test kit to use within 24 hours of entering Canada
  • You don't have to wait for the results, you can get to your final destination, including connecting flights
  • As of February 28, 2022, you won't have to quarantine while waiting for your results
  • The test is free, you will not have to pay for it

 


Who is required to use ArriveCan?

ArriveCan form
All travellers entering Canada must use ArriveCan

Since the order of November 21, 2020, all air travelers destined for Canada must submit their electronic information through the ArriveCan application before boarding their flight.

Travellers crossing land or sea borders must also provide this information.

ArriveCan is therefore essential to any travel to Canada in times of COVID-19.
 

The information to be transmitted if you are not vaccinated includes:

  • Your COVID-19 test results (test must be done in the 72 hours prior to your arrival)
  • Where you are planning to go inside Canada
  • A quarantine plan to follow on arrival
  • Your personal contact details and a list of contact persons
     

The information to be transmitted if you are fully vaccinated includes:

  • Your proof of vaccination (2 doses)
  • A quarantine plan in case your test result is positive (no reservation is necessary)
     

All travellers wishing to enter Canada will be required to provide their ArriveCan receipt to border officials.

Effective April 1st, 2022, a negative test result is not needed to enter Canada. You may still be selected for a random test on arrival.


Exemptions

The following persons are exempt from providing their information via ArriveCan:

People who do not have a computer or a cell phone are not exempt from filing a declaration. There is no paper format. Use a device belonging to a relative or a public computer to transmit your information.

Important: 

Penalties for those who fail to comply with the rule range from a verbal warning to a fine of $ 1,000. Access to Canada without an ArriveCan receipt may not be granted.

If you have to quarantine, don't forget to transmit your daily self-assessment through the app, the fines when omitting to comply to this rule are even higher.

The declarations provided using ArrivalCan alone are not sufficient to guarantee you access to Canadian territory. You still need to apply for an eTA or VISA, when necessary, depending on your country of origin.


ArriveCan : how does it work?

How to use ArriveCan
How does ArriveCan work?

Before your travel :

First you need to download the mobile app and create your file.

You can access your file 72 hours prior to your departure time.

Applicants who cannot submit their documents using their mobile phone can do so from any type of electronic device, such as a computer or tablet, here.

Once your file is created, enter your information.

:fleche: emoji Your personal information :

  • Name
  • Date of birth
  • E-mail adress
  • Phone number
  • Information on other travelers accompanying you


:fleche: emoji Your travel information :

  • Your arrival date
  • Your port of entry or your flight number, arrival airport and airline used
  • The purpose of your trip (Since September 7th, 2021, roads trip in Canada are permitted for all vaccinated travellers! )


:fleche: emoji Your proof of vaccination :

  • You must provide proof of your two doses of vaccine, except for the 1-dose Janssen (Johnson & Johnson) vaccine.
  • The vaccines approved by the Government of Canada are: Moderna, Pfizer-BioNtech, AstraZeneca (COVISHIELD) and Janssen (Johnson & Johnson).
  • If you have received another vaccine, you will not be exempt from the mandatory quarantine.
  • Your second dose must have been received at least 2 weeks before your trip.
  • Your proofs must be in French or English. Otherwise, you will need to get them translated to one of these two languages.


:fleche: emoji Your quarantine plan :

  • Attestation of having a place to do your quarantine
  • The address of your place of quarantine or isolation - or your trip reference code for your 3-night reservation at a government-authorized hotel (for air travellers only, unless exempt)
  • A declaration as to the presence of vulnerable people at your quarantine location
  • The type of environment: group living, single-family home, etc.
  • The deliveries you expect to receive during your quarantine
Good to know :
If your need to isolate and your quarantine plan is not adequate or you do not have the financial means to allow yourself a safe quarantine, you will be forced to self-isolate at a designated quarantine facility


Calculation of your 14-day quarantine :crayon: emoji

Day 1 of your quarantine begins the day you arrive in Canada, even if you arrive in the evening.

For example, if you arrive in Canada on Thursday at 10 pm, it is still your day 1. Your first authorized outing will therefore be on Thursday, two weeks later.

If you were to come into contact with someone who tested positive for COVID-19, or show symptoms, your 14 days will start again on that date.

That is, if you were on your day 5 and you are experiencing symptoms, or someone you are quarantined with tests positive, you start the calculation again on day 1.
 

PRIVACY 


ArriveCan will not use your location using your smartphone's GPS to track you.

Only your information provided will be received and analyzed. Your personal information is therefore protected.

 

And that's it for the use of the ArriveCan digital tool.

If you have any additional questions, please feel free to leave them in the comments section below!

Karolane Lessard

An enthusiast of both our vibrant cities & great oudoors, my life revolves around travel & adventure. It's a no brainer that I have to share the wonders & secrets of my neck of the woods with other travelling souls. Enjoy the journey!

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808 comments

Emily June 27, 2022, 16h21
Hi there,
We fly from Gatwick to Vancouver and have a layover before flying from Vancouver to Victoria BC.
Just wondering if I am to put the flight details in for Vancouver and then would I need to do one for Victoria flight when I land in Vancouver?
Answer
Jim June 25, 2022, 21h47
So I am planning on visiting Canada but I haven’t decided if I am going to Toronto area or Montreal/Quebec city. I won’t make that call until after the 72 hours is up. Can I swap entry points or am I locked in?
Answer
Karolane Lessard June 27, 2022, 16h37
Hi Jim,
If you change your port of entry, you will have to submit a new declaration in ArriveCan before you can board your plane or cross the border.
This will automatically delete your first declaration.
I hope it helps !
Answer
Ayesha June 23, 2022, 09h00
Hello,
I'm arriving to Toronto but my final destination is Vancouver BC the next day. I have a layover of 1 day till my final flight. Which destination should I put down?
Answer
Karolane Lessard June 24, 2022, 12h06
Hi Ayesha,
In your case, you will be entering Canada through Toronto, so you must use the information for your Toronto flight.
I hope this helps !
Answer
Peter June 21, 2022, 22h51
Karolane,
Still a little confused about something... We are US citizens who will be arriving from Paris at YUL/Montreal. Family members who live in Vermont will be picking us up and we will all be driving back to their home in the US that same day after our arrival. We will not be staying in Canada.
Although quarantine locations are no longer required to be entered, the app still requires travels to enter their “destination.” In our case, that would be a residence in the US (Vermont). But the ArriveCan app doesn’t accept US addresses.
What exactly are we expected or do here?
Thanks.
Answer
Karolane Lessard June 24, 2022, 12h05
Hi Peter,
It is indeed not possible to enter a US address. Although you don't need a quarantine plan, you can enter the address of a hotel you would quarantine at if you were to test positive on a random arrival test.
I hope this helps !
Answer
Camille June 11, 2022, 14h00
Dear Karolane,
Thank you for this page and all this information.
I just want to be sure:
I am flying from Amsterdam to NYC via Toronto.
I have booked two separate flight tickets because I am travelling with two different airlines:
Air Transat from Amsterdam to Toronto and Air Canada from Toronto to NYC.
I will be staying all the time at the airport but I will have to check-in again my luggage and go through security.
The layover time is about 3h between both flights.
Do I need to fill the Arrivecan in that case too?
I will be coming back to Canada one week later, so I will have to fill it a second time is that correct?
Thank you in advance and I wish you a pleasant day.
Best regards
Camille Choquet
Answer
Karolane Lessard June 13, 2022, 17h30
Hi Camille,
If you will not be exiting the airport, you do not need to provide your information in ArriveCan.
You can switch airlines without too much of a problem.
I hope this helps !
Answer