ArriveCan : everything you need to know

Planning a trip to Canada in 2021?

In April 2020, the Canadian government launched ArriveCan, a digital tool that allows travelers to submit their information regarding their arrival in Canada and their quarantine plan directly on the mobile app or online.

Along with the health measures in place, the application allows all information to be processed quickly and transmitted to the relevant provincial authorities, which is essential for travel during a pandemic.

In addition, it allows faster border crossing and limits contact.
 

ArriveCan: How do I use it?

The use of ArriveCan will be different depending on your vaccination status.

Fully vaccinated travelers will not have to quarantine, but they must still submit a declaration before their arrival.

Unvaccinated travelers will be required to complete a mandatory 14-day quarantine, submit a declaration before arrival, in addition to completing a daily self-assessment form.

Here is the detailed procedure to follow:

step by step arrivecan
do i need arrivecan if im vaccinated
Source : Government of Canada


Who is required to use ArriveCan?

ArriveCan form
All travellers entering Canada must use ArriveCan

Since the order of November 21, 2020, all air travelers destined for Canada must submit their electronic information through the ArriveCan application before boarding their flight.

Travellers crossing land or sea borders must also provide this information.

ArriveCan is therefore essential to any travel to Canada in times of COVID-19.
 

The information to be transmitted if you are not vaccinated includes:

  • Your COVID-19 test results (test must be done in the 72 hours prior to your arrival)
  • Where you are planning to go inside Canada
  • A quarantine plan to follow on arrival
  • Your personal contact details and a list of contact persons
     

The information to be transmitted if you are fully vaccinated includes:

  • Your proof of vaccination (2 doses)
  • Your COVID-19 test results (test must be done in the 72 hours prior to your arrival)
  • A quarantine plan in case your test result is positive (no reservation is necessary)
     

All travellers wishing to enter Canada will be required to provide their ArriveCan receipt to border officials.


Exemptions

The following persons are exempt from providing their information via ArriveCan:

People who do not have a computer or a cell phone are not exempt from filing a declaration. There is no paper format. Use a device belonging to a relative or a public computer to transmit your information.

Important: 

Penalties for those who fail to comply with the rule range from a verbal warning to a fine of $ 1,000. Access to Canada without an ArriveCan receipt may not be granted.

If you have to quarantine, don't forget to transmit your daily self-assessment through the app, the fines when omitting to comply to this rule are even higher.

The declarations provided using ArrivalCan alone are not sufficient to guarantee you access to Canadian territory. You still need to apply for an eTA or VISA, when necessary, depending on your country of origin.


ArriveCan : how does it work?

How to use ArriveCan
How does ArriveCan work?

Before your travel :

First you need to download the mobile app and create your file.

You can access your file up to 90 days before your departure on the app and up to 14 days on the online version.

Applicants who cannot submit their documents using their mobile phone can do so from any type of electronic device, such as a computer or tablet, here.

Once your file is created, enter your information.

:fleche: emoji Your personal information :

  • Name
  • Date of birth
  • E-mail adress
  • Phone number
  • Information on other travelers accompanying you


:fleche: emoji Your travel information :

  • Your arrival date
  • Your port of entry or your flight number, arrival airport and airline used
  • The purpose of your trip (Since September 7th, 2021, roads trip in Canada are permitted for all vaccinated travellers! )


:fleche: emoji Your proof of vaccination :

  • You must provide proof of your two doses of vaccine, except for the 1-dose Janssen (Johnson & Johnson) vaccine.
  • The vaccines approved by the Government of Canada are: Moderna, Pfizer-BioNtech, AstraZeneca (COVISHIELD) and Janssen (Johnson & Johnson).
  • If you have received another vaccine, you will not be exempt from the mandatory quarantine.
  • Your second dose must have been received at least 2 weeks before your trip.
  • Your proofs must be in French or English. Otherwise, you will need to get them translated to one of these two languages.


:fleche: emoji Your COVID-19 test results:

  • You must get tested in the 72 hours prior to your arrival.
  • Antigen detection tests are not accepted. To see the full list of recognized tests, click here.


:fleche: emoji Your quarantine plan :

  • Attestation of having a place to do your quarantine
  • The address of your place of quarantine or isolation - or your trip reference code for your 3-night reservation at a government-authorized hotel (for air travellers only, unless exempt)
  • A declaration as to the presence of vulnerable people at your quarantine location
  • The type of environment: group living, single-family home, etc.
  • The deliveries you expect to receive during your quarantine
Good to know :
If your need to isolate and your quarantine plan is not adequate or you do not have the financial means to allow yourself a safe quarantine, you will be forced to self-isolate at a designated quarantine facility


Calculation of your 14-day quarantine :crayon: emoji

Day 1 of your quarantine begins the day you arrive in Canada, even if you arrive in the evening.

For example, if you arrive in Canada on Thursday at 10 pm, it is still your day 1. Your first authorized outing will therefore be on Thursday, two weeks later.

If you were to come into contact with someone who tested positive for COVID-19, or show symptoms, your 14 days will start again on that date.

That is, if you were on your day 5 and you are experiencing symptoms, or someone you are quarantined with tests positive, you start the calculation again on day 1.
 

PRIVACY 


ArriveCan will not use your location using your smartphone's GPS to track you.

Only your information provided will be received and analyzed. Your personal information is therefore protected.

 

And that's it for the use of the ArriveCan digital tool.

If you have any additional questions, please feel free to leave them in the comments section below!

Karolane Lessard

An enthusiast of both our vibrant cities & great oudoors, my life revolves around travel & adventure. It's a no brainer that I have to share the wonders & secrets of my neck of the woods with other travelling souls. Enjoy the journey !

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308 comments

Valentina September 28, 2021, 17h46
Hi! I will travel on Thursday to Vancouver but I have a connection flight in Toronto, where I will stay for 3 hours. Which airport should I select in the app?
And in which city should I assess my quarantine plan? I'm fully vaccinated but it is still required
Answer
David September 27, 2021, 10h26
I am flying with my husband do we both need an arrivecan receipt
My last country is the country I am flying through or the country was visiting
Answer
Karolane Lessard September 27, 2021, 17h36
Hi David,
If you and your wife arrive together for the same travelling purpose, you can submit on the same declaration. The option to add a traveller will appear after you select your date and reason of travel.
Your last country will be the last country you actually spend time in. If you have a layover but do not exit the airport, this doesn't count as the last country you have visited.
I hope this helps ! :)
Answer
Diana September 26, 2021, 05h16
Hi Karolane, my name on all my travel documents only have my first/last name. My health card includes my middle name. So my digital proof of vaccination has my middle name. Is this an issue? If so, can we scan a photo of our PAPER proof of vaccination in ArrivCan (provided at the vaccination clinic)? This doesn't include my middle name. Thanks!
Answer
Karolane Lessard September 27, 2021, 17h33
Hi Diana,
If we're talking about a middle name, it is not as much a big deal as a different last name would be. However, if you do have a proof with your middle name on it, I would either use this one in ArriveCan or bring it with you when you travel just in case.
I hope this helps!
Answer
Carlos September 26, 2021, 03h39
Hi Karolane, I have a transfer in LAX which airline to choose the one that landed in LAX or the airline that arrive in Canada. Thanks.
Answer
Karolane Lessard September 27, 2021, 17h30
Hi Carlos,
You must choose the one that will land in Canada.
I hope this helps!
Answer
Sue Parker September 23, 2021, 08h26
Hi we are travelling to Vancouver on 8th October to visit our Son. On the arrivecan app it asks for reason of travel. We are not sure what to answer as there is not a visiting family option.
Thanks in advance
Answer
Karolane Lessard September 25, 2021, 18h44
Hi Sue,
There is an option on ArriveCan that is called "family reunification" that would apply to your case if you are staying 15 days or more. If you will be spending less than 15 days, then select "Discretionary or optional travel by fully vaccinated foreign nationals".
I hope this helps !
Answer