RV rental
we really expected to better
(Translated by Google) recent vehicle and in perfect working order
on the other hand really rudimentary kitchen utensils
toaster in poor condition, for example.
lack of cleanliness (hairs on the toilet bowl, dust embedded in the corners of the motorhome)
we really expected better view the price paid!!
the bike loan service is really close at hand. not recommended... rental which is ultimately expensive and bikes in poor condition.
the +: Clean and good quality bedding;
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globally satisfied
(Translated by Google) Very happy with the chosen model (B20).
FraserWay services unsatisfactory
(Translated by Google) We are not very satisfied with the services of FraserWay renter.
The explanations for getting started with the motorhome have been sloppy, the FraserWay technician, in a hurry, telling us that all the explanations are in the binder given with the vehicle; but the French part is missing.
The 2nd day of rental, when we were already to 150 km from Vancouver, we realize that the hot water and the heating are not working. FraserWay then asks us to return for repairs. The repair is carried out in one morning, but, with the round trip until Vancouver, we lost 2 days of travel. The only compensation offered by FraserWay was not to bill us for the 300 km in addition to the prepaid package; and do offer us some items from the souvenir shop...
After the delivery of the motorhome, return to town at Vancouver: Driver refuses to stop as he drives right past our hotel and drops us off at Vancouver. the central station, ironically wishing us "good luck": we then passed; an hour in the rain ` wait for a taxi.
So much casualness from FraserWay which functions as a "tourist factory".
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Very good engine weight/power to do 3000 km
(Translated by Google) Do not take bed linen packages, take your sleeping bags.
We had an old camper with more than 100,000 km, so there were some technical problems in the cabin.
Travel to the Canadian Rockies
(Translated by Google) Canadream has been much more flexible on taking possession of the RV contrary to the information received from Authentik. We made an appointment with Canadream for 11:30 a.m. instead of 1:00 p.m., which was convenient for us and at no cost.
Beautiful motorhome
(Translated by Google) We have been delighted with our camper, we were at comfortable at; 2 adults and 2 children aged 10 and 8. We ate and cooks without a problem. It was equipped with air conditioning and heating, we tested. both !
We could just point out that the bed on the driver's seat was a little hard and there was no barrier, to prevent children from falling. There were also a few crockery missing.
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Vehicle detail
(Translated by Google) The vehicle had a few small flaws such as the sleeping mattress above the cockpit, which was too thin, so the board that serves as a bed base felt very firm. tighten to ensure proper operation therefore purchase of tools on site for. The extra km rate differs from the proposal. You can offer 0.29 on site 0.32 plus tax.
RV in very average condition. (end of lease)
(Translated by Google) After 21 days of rental we found the RV at the end of the rental (very used): example bedding and all the seat and sleeping foam in very poor condition, because they are simply worn; dirty windows, presence of mold on all interior contours! in chests and under the sofa reads old papers and a lot of dirt! smashed picnic table, crushed drain pipe and seamless
(hello ecology!!!)..for us no means of cleaning comes with the rental!
We made it go to; Cruise Canada it was us; replied that it was normal because we are at the end of the season....
I think this CRUISE CANADA partner is not to be found; the height of the requested service and does not represent the seriousness of AUTHENTK CANADA.
This fleet of vehicles is just waiting to be replaced!
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Unsuitable motorhome to our need.
(Translated by Google) Vehicle too large and bulky for two people.
Tiring to drive and too greedy, forcing us to; shorten our itinerary and limit our visits.
Our trip went very well. We discovered exceptional landscapes.
(Translated by Google) Our CALGARY - VANCOUVER road trip went perfectly well. We rented an RV C30, we were a little worried to drive such a vehicle but in fact everything went very well. The spaces are very very large, the campsites all at the same time. made suitable. Our contact with the lessor of FRASERWAY was Well.
The vehicle was well equipped, the explanations at the start were clear and exhaustive.
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Road trip : Canada-USA sept 17
(Translated by Google) I really liked : the quality of the reception, the VR corresponding perfectly to; the description, kindness and professionalism of Discount Joliette.
I liked less : fuel consumption.
Very disappointed with the company. rent
(Translated by Google) Very disappointed with this rental. The motorhome was dirty and poorly maintained when we were given the keys, the instructions provided by the rental team were not in line with the instructions mentioned in the motorhome, water leaked through the roof when it rained and the waste water drainage system did not work well (drain valves not 100% watertight).
For the asking price for the rental, we expected; better quality service.
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Excellent
(Translated by Google) A great experience and a very warm welcome
Excellent
(Translated by Google) PERFECT SERVICE
A ÉQUALITY EQUIPMENTÉ
I RECOMMEND CITÉ CARAVANS
Very satisfied, despite some annoying details:
(Translated by Google) For example size and number of towels (2 per person for three weeks). Same remark for the tea towels. Dishes that have already been
lived a lot, especially pots and pans. Not even a single roll of toilet paper, no gas lighter for the oven, no scissors either.
Nothing to do repeat
(Translated by Google) Discovery of the Alto trailer which beyond to be light and very practical and well laid out. Assessment for the first time in a caravan: ideal! The Discount team was also very helpful and friendly! Do not hesitate to take the airport/Joliette transport option which is very practical to reach the very out of the way Joliette district; from Montreal
welcome dear discount VR super, C31D ideal for a large family
(Translated by Google) an RV suitable for a large family, we slept; to 9 people even sometimes 11 (8 adults and 3 children) when the weather was gloomy. Ideal for traveling. Otherwise when booking reception at Authentik very well advised; and friendly as well as at the Disount VR rental company, all the employees are very pleasant, nothing to complain about. thank you again to; all of you for allowing us to experience an exceptional holiday with the whole family [...]
Excellent service from A to B; Z
Location camping car
(Translated by Google) Shuttle from the concession to the metro offered and appreciable (for the outward and return journey). Rental service still a little excessive in terms of cost.
Call system to fix the appointment on return could be improved.... a message and have never been recalled. We had to wait 2 hours before succeeding in join them...
Very nice road trip in a caravan
(Translated by Google) We loved it. to be able to have the freedom from our car once the caravan is installed. Quebec is splendid. We would like next time maybe to have the choice of a larger caravan and not just motorhomes.
like Quebecers!
(Translated by Google) a bit impressed at the start by the size of our RV... just 9.70m... in the end, we managed everything well, the roads and parking lots are made for it! and above all, we were like everyone else!
motorhomes are old models with minimum comfort
(Translated by Google) The photo of the motorhome on the Authentik Canada site does not correspond to the rented vehicle. by Cruise Canada.
They are "trucks" fitted out with the bare minimum, very noisy. and finally expensive for the service.
But Quebec remains a sublime country in every way:)
CAMPING CAR CALGARY
(Translated by Google) 15 days of motorhome in western Canada at; 5 in family. 4000 km. No problem. Perfect mode of travel to discover this wild destination and all these parks with young children. A freedom guaranteed in grandiose landscapes with ease. the whole family enjoyed it.
Easy handling of the vehicle as well as all these features.
The only frustration was the impossible access to Takakkaw Falls in Yoho Park due to a winding road that was too narrow.
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Very professional and quality motorhome.
(Translated by Google) Nothing to do say, top organization, kindness of the people, almost new motorhome. Everything went very well. I highly recommend.
Good then if there was a very small thing to; to improve is the cleaning kit. For foreigners please add a little detergent, toilet paper, dishwashing liquid, or for laundry, a mop ... etc. This would avoid buying huge cans at the first supermarket.
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A quality service
(Translated by Google) The folks at Canadream were friendly both at; Calgary only ` Vancouver. On the other hand, we did not appreciate the to discover on the spot that it is necessary to pay a supplement for the cleaning and the additional insurances (200 $ in all). Despite our repeated requests to Authentik Canada, the motorhome was a little small for 4 adults and a child, and we would have preferred have bigger. Fortunately, we fought with Authentik Canada to have 5 kits (sheets, blankets, plates, glasses...), because it was worth it. [...]
very good for an initiation
(Translated by Google) the trip went very well, only with recent equipment, our vehicle had 12,000 km, very easy handling for neophytes, the staff at our disposal. listening: to come back to our loss of the roadbook, canadream, did what was necessary and return to; Montreal get us it. a big thank you to; them!
A van, not a motorhome...
(Translated by Google) A van as a "Camping Car" a Camper Van what is it? say that we sleep in his kitchen, we cook in his room, we pee in his shower (and the rest) and we shower in his toilet. A week without gas!!! which means a week without a fridge!!! Impossibility to use the high wind, which, in rainy weather is very unpleasant... No trunks, which means carrying empty suitcases on the bed or stalling them in the cockpit, however very small and finally a TV. not connected ... on the grounds that we have something else to do. TO DO !!! Please let me choose, these are my holidays, not those of the motorhome rental company!!! And I can tell you that one rainy evening in Toffino easily tolerates being entertained by television and the news about the world... [...]
très bien équipé, neuf
Very serious and professional rental company
(Translated by Google) Navettes aéroport/hôtel très appréciables, véhicule nickel