RV rental
Sense of service and professionalism
(Translated by Google) Team at the top and smiling. Almost new and very clean vehicle.
A successful experience
(Translated by Google) This first motorhome experience in a country as beautiful as Canada (west) was successful and very pleasant.
The vehicle was perfect and very well equipped.
I recommend this experience which remains very easy in this region (wide roads, equipment for RV vehicles).
I was also very satisfied with the Fraserway company (reception and return). The only downside is the time spent explaining the features related to the management of water (clean and waste) and electricity. The "user" manual left in the truck also deserves to be clearer (simple diagrams).
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Canadream
(Translated by Google) Rented in Toronto, good motor home. but impossible to use all the functions .. not repaired damage but not serious.
Excellent road trip in Gaspésie
(Translated by Google) We had a great vacation in Gaspésie (10 days, 2300 km). We went all around Gaspésie in a motorhome rented via Authentik Canada. We were well advised by authentik canada who answered our questions very well. The motorhome completely met our needs (3 adults and 4 children from 8 months to 10 years old). It is an excellent choice for family "nature" holidays with young children. We managed by ourselves for the stages for more freedom but authentik canada helped us to determine our route. Just a small flat on the equipment of the motorhome: no dish to go in the oven or flashlight. [...]
A first in VR that makes you want to do it again!
(Translated by Google) The van was not the one visible on the site but it was of superior quality for the same price. Very easy to handle and comfortable, it allowed us to criss-cross part of Quebec with minimal bulk.
Only downside the higher price than other providers but the quality was there.
The Discount staff was very welcoming and helpful. We highly recommend!
Very satisfactory
(Translated by Google) Very satisfactory first experience in a motorhome.
Good support and advice upstream from Authentik Canada.
Cruise Canada at the height despite a small hiccup in the support compensated by the kindness of our interlocutors.
Competent teams, the RVs are almost new.
The best way to discover Canada
(Translated by Google) A magnificent country with national parks that welcome motorhomes and incredible landscapes
Great discoveries!
(Translated by Google) Be sure to reserve your RV early and your campsites quickly.
The Var was perfect but sometimes we had little space in the fields given our late choices.
Customer service for the presentation of the vehicle was impeccable and in French. Very good booking service.
Also, if you want to leave quickly after returning the RV - can be scheduled another way than the shuttle (longer waiting time due to the same return time for all)
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a very professional team but a perfectible vehicle
Very long grip and lacks some useful accessories.
(Translated by Google) Lack:
- Shims to be straight
- second pair of towels for 2 weeks of travel
- free outdoor seats
- small outdoor side table
- no possibility of using the side blind for the sun (really a shame)
Very good experience
An exceptional welcome
Super location
(Translated by Google) Fraserway staff very good
Friendly welcome and good explanations on the use of the RV
Reduced wait and very luxurious campers
(Translated by Google) Great professionalism
Very well
excellent experience
(Translated by Google) It was our first time to experience the motorhome for our touring vacation and we were thrilled! Ready to renew the experience if the opportunity presents itself! it's such a comfort to always have everything with you and to be able to stop wherever you want!
The motorhome was in very good condition, clean and functional. The staff at the agency was really charming both at check-in and at check-out.
If we can afford a few points for improvement (really minor): perhaps equipping the motorhome with unbreakable crockery (especially for glasses) and duvet covers rather than sheets - but in fact it was already really perfect !
Many thanks for these unforgettable holidays.
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As requested
Super experience
(Translated by Google) We rented this RV for a tour of Ontario. For the trip we were 2 adults and 2 children. We spent 11 nights there and traveled 2500km.
The experience was exceptional. Although a bit tight this RV gave us everything we needed.
The only downsides to our trip:
- The price of the rental is important and the price for the km is to be paid in addition
- we couldn't turn on the heating
- the asking price for the linen is a little excessive, moreover that we were given only one blanket for 4 (the nights in Algonquin were very cold!)
- the rental branch was far from Montreal, so additional cost for the transfer and additional cost for the additional km to be done to reach it
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Fabulous road trip
(Translated by Google) The rented van was perfect, comfortable and clean. We particularly appreciated the welcome and the advice given by the agency. We had a great vacation
GOOD
(Translated by Google) The motorhome was large and spacious. The staff at Cité Caravane is very welcoming. However, the support on the first day is too long.
Road Trip
(Translated by Google) The Motorhome was beyond our wildest dreams!!! Super equipped, easy and problem-free rental !!!
Conversion Van pour 2
(Translated by Google) Very easy to drive.
Can go anywhere and park anywhere.
Comfortable and big enough for our belongings.
We had trouble getting hot water, but that's okay! At the campsite, they were everywhere on site.
Air conditioning available, but really too noisy to operate. No big deal, the nights are cool in the West.
Coffee cups, wine cups and Glass glasses....it's not a good idea......if you go on a little bumpy path, it jostles in the cupboards and it ends up breaking.. ... Protect them before leaving with boxes, plastic bags, or simply put them in the drawers under the seats....
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Very professional
The class
(Translated by Google) We really appreciated the services of Canadream, the welcome, and the motorhome was very well equipped.
Allow enough time for pick-up and drop-off, depending on the day it can take a few hours.
Satisfaction questionnaire response
(Translated by Google) Your service provider Cité Caravane is very professional: reception, recent equipment (18,000km) and good support + airport shuttle.
It is also a pleasure to work with your advisor Marie Pascale
AUTHENTIK: a good, complete and practical platform to launch you into Canada and wildlife!
(Translated by Google) The AUTHENTIK site is very well done, it answers all the big questions and provides all the advice needed for a good experience.
My organizational concerns focused more on reserving RV (Recreational Vehicle) campsites near the main sites, because these sites (BANFF, Lac LOUISE, JASPER) are reserved and full from January for the summer.
Namely that the great length of the vehicle (28' / 8.5 m) did not help either.
On this subject as for the others, my adviser Alexandre was very attentive and responsive in his answers. I left with alternative solutions (a little more out of the way).
Tip 1: book your campsites as early as January
Tip 2: for a good road trip, the GPS option offered by AUTHENTIK is essential
Tip 3: for visits to the flagship sites, if you are not on the site campsite, leave very early in the morning to find a suitable RV parking space (there are always a limited number of them). Take your breakfast and shower on site once parked
Regarding the management of the motorhome by Canadream, I am rather satisfied, it is very well organized and the vehicles are beyond reproach.
However, when the RV returned, the Canadream technician noted a trace of friction on the top of the vehicle.
I think it's a tree branch that must have caused the problem, I didn't realize it at the time. In short Canadream took a deposit of 1500 CAD while waiting for the precise cost of the repairs. That's rather stressful... because you have to wait 3 months to get the verdict and get the difference refunded.
But that's the game... and that doesn't take anything away from this unique experience of discovering wildlife as a family :-)
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Nickel
(Translated by Google) For a first experience it was great and very good handling thanks to the explanations. Of course you have to like promiscuity but apart from that, it's really great for this country, especially with the children (4,7, 10 years old) who found it great during the 2 weeks.
Very satisfied
(Translated by Google) Very satisfied with this first experience in a motorhome.
Authentik Canada should specify that in case of use of the generator, additional costs are to be expected and warn us that cleaning must be done at the end of the stay, otherwise costs are applied. It seems normal but it is better to specify it upstream.