RV rental
Great equipment, not-so-great team
Great/Perfect/Okay
(Translated by Google) The rental corresponded exactly to the description and our expectations. A proper welcome upon departure with clear explanations. A simple, stress-free return. A very well-designed van. The two sliding doors provide real comfort.
Vigilant but still okay...
(Translated by Google) Be very careful when choosing the motorhome and during the inspection before departure. Child seat for over 3 years requested but not available, as only a 0 to 3 years seat was provided. Unacceptable given the rental cost—we had to buy one ourselves. The option was refunded by Authentik Canada. Also, make sure to clearly define the mileage, as it cannot be changed during or after the rental, except at a high per-kilometer rate (although some effort was made in the end). [...]
Great rental and adventure
(Translated by Google) What a road trip! There were five of us adults in an extra-large C-class RV and we had a great time. The RV was spacious, comfortable, and easy to drive (despite its length). The Vancouver and Calgary rental agencies are very nice and helpful. Many thanks to Authentik Canada for the experience!
Road trip in the Maritimes
(Translated by Google) Memorable trip between Nova Scotia, PEI and New Brunswick discovering beautiful beaches, patios and scenery. Our favourite was Cap-Pelé beach, a long beach also very wide at low tide, the warmest water around. The service from the Authentik team and more specifically Virginie was perfect. Thank you for helping me with the process.
4-week VR trip to Quebec
(Translated by Google) Wonderful trip to Quebec in a MHB type RV. 2 adults and 2 children aged 6 and 9. We had all the necessary comfort.
Campervan without TV despite being listed - Insufficient gas for the stay...tuyau dumping too short to connect to the campsite waste disposal.
Great!
(Translated by Google) Remember to book your time slots as soon as possible. The staff is very competent, pleasant, and professional. The equipment is high quality.
Excellent experience
(Translated by Google) Excellent welcome, support and ad hoc assessment carried out efficiently and diligently with regard to our comments, vehicle in excellent condition, camper return process very well run and in a pleasant manner.
One negative point, we had to use a mechanic during our first fill-up. The fuel cap wouldn't allow it. Minor detail => the coffee machine stopped working after a few days.
In summary, a successful experience.
Thank you.
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VR Rental
(Translated by Google) We had a very nice week in the Rockies in a comfortable and resourceful RV. So I recommend Canadream to everyone for a great family travel experience.
Perfect staff and impeccable motorhome
Very well
(Translated by Google) Clean, functional, no problems
An excellent choice for a vacation in Canada
(Translated by Google) The camper van was almost new, very well designed and really practical for our 4-week stay with 3 children. We loved this experience, Canada is totally suited to this type of vehicle and it was really useful with young children. I recommend Canadream and Authentik Canada for this type of holiday. Be careful with the mileage packages, we had taken 500 km extra for safety and we exceeded it by 5 km on arrival despite calculating the route with Google Maps beforehand. We went to Montreal, Mauricie, Lac St Jean, Tadoussac then we took the ferry to tour the Gaspé Peninsula before ending in Quebec City. A really great trip, we already miss the camper van.
A few points to know: all campsites are equipped with a wooden picnic table on each pitch and a space for a fire. Remember to buy a barbecue grill fairly quickly but from our experience, it is not necessary to take the Canadream table and chair package. We ate outside every night on the picnic tables next to the camper van. Finally, for mosquitoes and especially in Mauricie, forget French products, buy mosquito repellent on site in a pharmacy. French products have absolutely no effect on local mosquitoes.
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Trip/Journey/Travel
(Translated by Google) Trip to the West 3 weeks it went really well
Too expensive!
(Translated by Google) Look at the comment above. I will never take a vehicle from this company.
A memorable adventure
(Translated by Google) We rented a Canadream RV through Authentik Canada to travel through Western Canada as a family for almost a month. It was our first experience driving an RV, so we were a little apprehensive. In the end, it went really well. The service was impeccable from the time of booking until the return of the RV. All the workings of the RV are well explained in an online video and with a guide received upon taking possession. The RV was really clean and well maintained. Thanks to the RV rental, we were able to travel comfortably, bringing our beds, kitchen, and toilet everywhere with us. If we had to do it again, we would definitely make the same choice for the rental. We are very satisfied with the experience and recommend Authentik Canada 100%.
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Very professional
Simple and effective
Good first motorhome experience
(Translated by Google) Pleasant welcome, clear and comprehensive explanation, the vehicle drove very well.
2 drawbacks:
- The fridge was freezing the food.
- A GPS would have been a real plus.
- The 1500km package was just enough for our trip.
Decent experience
(Translated by Google) We rented a C25 RV for the summer of 2025 for a trip to Western Canada. Overall, we were satisfied. No major problems except for a screw in a tire and the RV wasn't emptied or filled with propane.
The most negative point concerns the on-site service. The person who served us didn't seem very motivated to show us how things worked. It seemed like she had no interest in her job or in welcoming us. It was one of the other customers who informed us not to forget our bedding because we would have left without it, thinking it was already on board the RV...
If I were to do it again, I would potentially shop around for other options, having seen several on the road there. I wasn't impressed by the service, but I wouldn't prevent myself from using them again because overall everything went well in the end.
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Beautiful experience
(Translated by Google) Our trip as a group of 5 in this campervan was a great experience, everything is well designed except the dish storage. The roads being in poor condition, there was a little bit of broken glass.
Nice welcome
(Translated by Google) The people were extremely kind and helpful, I would say that some equipment is missing from the kit initially planned, such as a mop, a fitted sheet to protect the mattresses, a barbecue grill.
Professional team and great vehicle
Perfect
(Translated by Google) Superb experience with Canadream. The RV was very spacious and well equipped. Reception at the center was correct and quick. The return at the end of the stay was also very fast.
I recommend it.
Wonderful vacation with Canadream
(Translated by Google) Great vehicle, 2-3 small functional issues and Canadream's online service needs improvement. Otherwise, really satisfied with our vehicle and the price.
Road trip in Saskatchewan
(Translated by Google) No worries! Very satisfied with the vehicle.
Very well
(Translated by Google) Comfortable campervan but the explanation before taking charge was too brief. The only explanations are by video. Fortunately we had already rented one otherwise it would have been complicated.
Location C30
(Translated by Google) The entire administrative part went well with very friendly people at the reception, both for the pick-up and the return. However, I find that some necessary accessories are missing: an outdoor mat to avoid dirtying the inside, a real coffee maker. We were also missing explanations on how the refrigerator works, or I hadn't understood that it runs on gas. However, the paper guide gave all the information on the vehicle. Last thing: it would be good to clean the probes of the black water tank because even when empty it indicated 3/4 full. Would do it again.
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Tailor-made support
(Translated by Google) A big thank you to Authentik for their great availability in answering all our questions before picking up the RV from CanaDream (by email and phone from France).
No information regarding surcharges for the northern region Canadream
(Translated by Google) We chose to go through this agency in order to be well guided in choosing our type of accommodation for this trip, for which we already knew the itinerary included a stop in Abitibi. Very good contact with the lady, we are satisfied with the discussions, the responses to our requests, and the organization and follow-up with Canadream, who was their partner. BUT although we had discussed our route, a surcharge of approximately $750 for the northern region was added to our trip during it. Of course, this information is in Canadream’s general terms and conditions, but it is very unclear (it mentions the northern region, and to realize that the northern region is not James Bay, you have to go into the insurance conditions, then click on the zoomed-in map to see what the northern region is). Knowing this beforehand when organizing our trip would have allowed us to make other choices: not rent an RV, find another company, change our itinerary... But no one informed us, neither the lady from your agency nor anyone at Canadream (even if it would have been very late to change our route). The error was acknowledged by Authentik Canada, who made a gesture toward us, but it remains a disappointment. If your trip goes off the usual routes, it will be important to check everything to avoid unpleasant surprises. Yet using Authentik was, for us, precisely to avoid this kind of bad surprise... [...]