RV rental
Excellent service
(Translated by Google) Very nice welcome, nice personalized training on the RV, excellent service, both on departure and on return.
Very well
vancouver island and vancouver
(Translated by Google) Great service and everything was impeccable in addition to being very fast on arrival and return
Western Canada
A beautiful road trip in the Rockies
(Translated by Google) We rented a van for 15 days of road-trip in the Rockies with Fraserway.
Everything went very well except for picking up the vehicle which was very long when it was not planned.
We called the agency 3 days before to agree on the time at which Fraserway was to pick us up.
They tell us "8:30 am", in the end they arrived at 9:30 am to pick us up at the hotel. Arrivals at the agency, we are told that the van will not be available before 1 p.m. minimum! So we found ourselves from 10 a.m. to 2 p.m. waiting for our van when we could have spent the quiet morning at the hotel.
The agency gave us another van because the one we should have had still not been returned apparently.
The van was very good (except the brake pads which were very worn due to the noise!).
So apart from this lost morning, everything was spot on.
[...]
A week in the Rockies
(Translated by Google) Very good communication with Fraserway before departure. Transfer shuttle from our hotel (airport) and recovery of the RV without problems. Very clean RV almost new (8000km) and well equipped (a small BBQ would have been perfect). We traveled the route between Calgary and Jasper, glacier route (1000 km included in our package) only exceeding 50 km. Road with extraordinary landscapes. Minimum 2 nights in Banff and Jasper for hiking. Book your campsites in advance. [...]
Great Vacation in the West
(Translated by Google) 1st conclusive and successful VR experience!
The proposed RV, campsites and itinerary met our needs perfectly, thank you!
Top
(Translated by Google) Great car, super friendly staff!
Small downside: the towels that do not dry masses.
Lack of human contact
(Translated by Google) Service of the motorhome quite correct. On the other hand, all exchanges are made by mail departure and return with video of taking charge of the vehicle which is inconvenient for foreign tourists, even the guarantee deposit must be made by telephone and generates bank card blockages. The collection and return are done by taxi, be careful on the return we had to call an employee in the garage to call us a taxi [...]
Very good RV quality and excellent service
no complaints
(Translated by Google) stunning
Very satisfied, courteous and polite staff
(Translated by Google) Choose the number of kilometers you want to do carefully because you don't leave in the morning as quickly as you think. So we had to shorten our route. Finally we did, 2000 kilometers over 8 days
Excellence in efficiency.
(Translated by Google) The DVC perfectly suited for 2 beginners.
Perfect
(Translated by Google) Very nice rental experience. Fast and efficient support. Discount also.
Well equipped and comfortable.
We had a question, customer service was quick and easy to reach and responsive.
I recommend
Excellent service
(Translated by Google) The service was excellent
The RV was like new
First vacation in a motorhome.... It was great!
(Translated by Google) Very recent and well-equipped motorhome, great for discovering Quebec.
Conversion van
(Translated by Google) We loved the vehicle, driving was easy, parking possible even in big cities. The autonomy provided was perfect for our trip. Taking possession of the vehicle was difficult on the other hand. We had to wait 2h30 before getting the explanations on the vehicle and the managers tried to reassure us by telling us that we would get it within ''30 min'' constantly... [...]
Super!
(Translated by Google) The service and cleanliness were impeccable. The only downside: we paid extra for the kitchen stuff and there wasn't much! No sheet metal for the oven, the cane opener did not work, no scissors, and . Otherwise, the rest was perfect! And the service at Authentik Canada: a big wow!!! I would do business with them again with my eyes closed!
Thank you for this great experience!
(Translated by Google) This is the best price I have found by searching the internet. Communication with the Montreal staff was super courteous and very knowledgeable about the vehicles for rent. When I arrived at my destination, the documents were ready as was the vehicle. The presence of a video on the Authentik site to explain the operation of the various particularities of the vehicle is very much appreciated and makes life much easier when picking up the RV. Returning the RV to the rental location is quick and efficient. [...]
Great stay, great experience
(Translated by Google) Motorhome faithful to the description, recent vehicle.
The conquest of RV and Western Canada
(Translated by Google) For us, couple in our sixties, it was our first experience in VR. It took us a period of adaptation before being able to enjoy the joys of VR. Also, we had a heating problem which was fixed fairly quickly by Four Seasons at their Calgary branch. We would have appreciated receiving more detailed explanations before our departure, for example a video in our mother tongue. However, the staff at Four Seasons was very attentive and courteous. Also, the configuration of our vehicle was not appropriate for a man over 6 feet with the bed on the width. At the end of our journey, we realize that a vehicle would suit us better. Finally, we should not forget the excellent collaboration of our travel specialist, Véronique Blanchette. [...]
from FS
(Translated by Google) Good service, good advice, smooth communication.
Motorhome rental
(Translated by Google) Great welcome from Mélanie and discovery of our recreational vehicle that we didn't think was so big. Good surprise. Easy handling with the automatic gearbox. Just have to adapt to the length of 10 meters in the turns. Obliged to park in the campsites provided for this purpose. The road is very pleasant on board. Only downside, the cupboards that open and close constantly, the dishes really limited for 4 people and the humidity that drips along the windows in the morning. Memorable road trip. [...]
Fast service and complete RV equipment
(Translated by Google) The RV was ready when we arrived in Vancouver and it was very clean and true to the description we had had of it. Complete equipment for 4 adults.
The return to Calgary also went very well. The staff were welcoming and facilitating.
Thanks
Excellent
(Translated by Google) Impeccable service and perfect VR for my needs
Nice experience
(Translated by Google) Meets expectations.
Efficient and fast
Very good experience and great professionalism of the rental companies
Western Canadian trip
(Translated by Google) Superb experience, it's fantastic to be autonomous and with the canardeam VR allowed me to live a dream. Very good service and with the vehicle I had no problems. Can be used with unbreakable dishes.