RV rental

Alto rental 15 days

(Translated by Google) Super location and perfect interlocutors, attentive, accommodating, friendly, responsive.
Only the location of the rental is not easily accessible by public transport.
Very nice experience!

Stay Canada in motorhome from July 17 to 30, 2018

(Translated by Google) The telephone reception was very warm and our request was handled with great diligence. The response time for the quote as well as the return for the availability of the chosen motorhome was very fast.
On the 1st day, we were taken care of directly at the airport, at the agreed time, by a shuttle from the camper van to come and take delivery of the vehicle. There was a very good welcome from the latter with explanations provided and useful for our road-trip (It is worth pointing out that we were perfect novices in terms of motorhome holidays).
When we returned, our vehicle was taken care of immediately and the check was efficient and quick. As indicated in the contract, the additional kilometers compared to the package were invoiced to us, even if the unit price requested was higher than that originally indicated.
Similarly, as on the outward journey, a shuttle from the motorhome picked us up and brought us back to the airport with our suitcases.
The day after our return to France, an email was sent to us by AUTHENTIK CANADA to send us a satisfaction questionnaire; proof, if one were needed, of their involvement in questioning themselves and listening to the customer's remarks.
In conclusion, AUTHENTIK CANADA is a company where there is a very good atmosphere. It is a reference for effectively organizing a trip to Canada. To advise with confidence.
Very good continuation to the dynamic team of AUTHENTIK CANADA.
And look forward to working together again in the future.
Christian GUILLOUZOUIC [...]

Deposit on return of the motorhome

(Translated by Google) When we returned the motorhome, 3 people checked the condition of the vehicle, including a man who did not show up and went around with a tablet.
We go to the reception and we are surprised to learn from the office employee that the sum of 260 dollars will be deducted from the deposit of 500 dollars because the vehicle has scratches on the bodywork. We expressed our disagreement and asked to speak to the manager. This one turns out to be the man with the tablet who doesn't say hello and doesn't introduce himself. This one explains to us that the scratches on the motorhome will cause costs because 5 to 6 hours of work at an hourly rate of 120 dollars. In short after negotiation we got 40 dollars discount. We believe that a motorhome rental company knows that we are not going to be content to stay on the highways and that of course we have been in national parks where trees are everywhere. For us, this withholding of half the deposit is not justified. A piece of advice to travellers, scrupulously check the condition of the vehicle at the start of your stay before leaving. [...]

Rental not smooth but credit card debit remarkably fast

(Translated by Google) My credit card was immediately debited even though the order was not confirmed, so it was impossible to cancel no matter what, we felt a bit held hostage. The bikes ordered and paid for were missing as well as the vehicle papers!
Double supplies of kitchen accessories and bedding but lack of pillows!
Waiting time for the delivery of the RV 1h30 [...]

Satisfied but

(Translated by Google) First experience of renting a motorhome to visit eastern CANADA.
Reservation and exchanges by internet very simple with AUTHENTIC CANADA
In the Canadian agency in MONTREAL, satisfactory handling of the vehicle and discovery of its operation: the manager of the company was very accommodating with us on the schedules, he explained all the devices to us (I advise you to register so much he there are things to remember)
The vehicle was well designed, the kitchen and laundry kits retained well equipped.
No mechanical problem except the black water indicator light which remained permanently on orange despite the drains
Only downside: when it started to rain the 2nd week, gutters appeared inside the vehicle (around the ventilation shafts) in the bathroom area but especially above the rear sleeping area. On the advice of the agency, we tried to reach the AUTHENTIC CANADA assistance service. We succeeded after 2 days, a person speaking only English and very quickly told us to look for solutions and had to call us back. to offer them to us. She never called back!
Luckily it wasn't a more serious mechanical issue...
We were still disappointed by this lack of consideration and the manager of the agency, annoyed, gave us a one-day discount and propane change fees when returning the vehicle. [...]

I recommend!

(Translated by Google) Very good experience. Counselor available. Good support.
Quick and efficient recovery and handling of the motorhome. Vehicle in very good condition. Everything went well.

Location VR

(Translated by Google) Very good experience that we have just had with an RV.
A feeling of freedom, ease of use.

Shame

(Translated by Google) These are exceptional vehicles compared to what is possible to rent in France but far below our standards in terms of quality.
Despite a vehicle designed for 4 adults and 2 children, the beds are not suitable for 4 adults. Overcab and fold-out bed particularly uncomfortable. For 15 days, it's a bit of a shame.

Travel in RV July 2018

(Translated by Google) Very friendly and efficient service at Cruise Canada managed by Laurence.
Efficient and useful rental and roadtrip advice.
Very happy with our trip

Rocky Trips in Yellowstone

(Translated by Google) We loved our 4000km trip aboard our RV starting from the Rocky Mountains to Yellowstone through Glacier National Park in Montana and ending in Waterton Park.
VR is freedom, we can stop where we want, swim, eat, contemplate the landscape.

fabulous... but quite expensive

(Translated by Google) RV + gas = 51% of total cost of this trip.

Very nice trip.

(Translated by Google) I was very well advised before my reservation and during my trip.
I had simple, clear and quick answers to my questions or my "problems".
I am very satisfied with your services and thank you.
Christian.

Satisfaction

(Translated by Google) We had a great stay and we warmly thank Authentik Canada and Canadream for the service and hospitality.
Very pleasant and available people.
The remote support during the reservation scared us a little (because we were discovering) but we had no bad surprises.
To do again with pleasure!!!!

in the top

Very good, we only need wedges to stabilize the motorhome at night

Great trip to Nova Scotia

Great trip, what a pleasure with the motorhome

Wonderful trip in a Camper Van

(Translated by Google) We spent 2 weeks traveling through the Canadian Rockies with a Camper Van from FraserWay.
Organization at the top before the trip as well as for the handling and the return of the vehicle. The FraserWay team is very well organized and we wasted little time. The vehicle we rented was in excellent condition and consistent with the photos and our expectations.
To recommend without hesitation!
[...]

Cool RV Vacations

(Translated by Google) 31 feet is good with 3 children

Good travel provider!

(Translated by Google) A week-long motorhome experience. Good equipment in general, a few things in the kitchen to be modernized but apart from that the motorhome was in good condition and clean when we took it. Our advisor Tiffany was very pleasant, available and attentive. Quick rental, in market prices. Thank you for this great experience!

Banff one week trip

(Translated by Google) Very clean and well equipped. Impeccable satisfaction and appreciated shuttle. To recommend and repeat. Thank you all.
Benoit Roberge

Equipment

(Translated by Google) Everything perfect except kitchen equipment missing chopping board and knife
And faulty toaster

Very satisfied

(Translated by Google) It was a pleasant trip thanks to this rental which allowed us to live in nature with all the necessary amenities. We had very good service with Arnaud and really appreciated being served in French. Thank you so much.

Great trip but efforts are to be made regarding cleaning!

(Translated by Google) The motorhome was quite dirty!! Hairs in the bowl, insects in the shower, cupboards not cleaned...
otherwise despite that everything went well!!

Overall very satisfied with the trip but many details that mean that we will no longer work with Cruise Canada

(Translated by Google) A trip through the Canadian Rockies, magnificent landscapes, interesting encounters (including many wild animals).
Good service from Authentik Canada, rental of a comfortable mobile home even if it was small (C19) but many small negative points.
First, a cold and inefficient reception in Vancouver. Two calls to make an appointment; at first the computer was not working; the second offering us to come at our convenience between 1 p.m. and 4 p.m. Arrived on site at 1 p.m., there were appointments made until 3 p.m. We were still welcomed and then forgotten, hence a wait of 1h30. The mobile home had many malfunctions: the kitchen tap was leaking while the bathroom tap was not working. The rudimentary kitchen equipment of mediocre quality: the kettle leaked, the handle of a saucepan no longer held ... On the way back, the impression of assembly line work; not the warm welcome that we are used to receiving in Canada.
It didn't ruin our trip but for our next trip to Canada we will ask Authentik Canada to eliminate Cruise Canada as potential suppliers. [...]

location camping car canada

(Translated by Google) An excellent rental provider offered and exceptional responsiveness from authentic canada during our exchanges.

Impeccable and professional Fraserway service

Good experience

Cruise Canada

(Translated by Google) NOT TOP THE CRUISE CANADA SERVICE VERY IMPERSONAL AND EXPEDITIVE. VERY OLD AND LITTLE EQUIPPED VEHICLE (GPS, SEATS....)

Very good experience

(Translated by Google) Serious establishment, well-organized pick-up shuttles, perfect vehicle. In conclusion RAS.