RV rental
(Translated by Google) Quick follow-up of the request by e-mail at the time of booking. Free, safe and pleasant service by phone.
(Translated by Google) Very satisfied. Good support when organizing our trip, follow-up and availability.
(Translated by Google) The consultation with AC and the RV rental department was very, very kind, informative and knowledgeable. Thanks a lot!
(Translated by Google) Simple and easy booking
He had a promotion at the time of booking "free GPS" which we could not take advantage of once there because it did not appear on the order form. I thought the offer was right based on the dates at the time. which I had made my reservation. maybe it was an error on my part when booking, or an unclear explanation on the booking form.
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(Translated by Google) Ease, contact, price...Only downside, having to deposit a deposit of 750DC while camping car rental was paid. upon reservation
(Translated by Google) Welcome, professionalism and kindness of Mrs. BOUCHER and her team who have modified to several times the rental contract according to the development of my course in Canada.
Have the possibility; to be more flexible in the way of paying would be good: either pay for everything at a later date; the reservation (to avoid 2 transactions) or allow the sum of your services to be spread over several monthly installments.
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(Translated by Google) Lots of information available for motorhome trips on the site. Availability advisors by email. Motorhome very suitable; to take advantage of Canada's exceptional wide open spaces. City Team Caravan very close to listening and very friendly.
Give more information on the possible access (or not) by motorhome for the big cities.
(Translated by Google) Freedom, the side practicality of this vehicle, the ease of driving we really liked. Speed recovery and delivery of vehicle, accommodating and pleasant staff.
We had not had the pillows in the sleeping kit and some items were missing from the cookware. The vehicle had not been delivered to us. very well described at the start (general film before getting started) and we did not know that on this model we did not have a generator (therefore no current when not plugged in). Shame !
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(Translated by Google) First of all a BIG BIG THANK YOU to; Marie-Michelle who was our contact with your agency. Everything has been perfect. We had a great trip, very well received at the hotel. FRASERWAY, both at the management of vehicles with Calgary only on the return to Vancouver. Really we have been very touched by the kindness of the people, from the receptionist to the bus driver for the transfer. Very friendly and smiling staff. Many thanks to; them too. Our vehicles were perfect. For 20 years we have been used to renting 4x4s for our tours where severe; we slept in tents last year. it was the first time a 4x4 with a cell in Iceland and this year with you, there! it was luxury!!!!! But very good vehicles, super comfortable for eating (beautiful kitchen and dining area) and sleeping (a comfortable bed with plenty of room), not to mention the toilet area (even the bath towels).
I searched, but I found nothing. to improve. Just that I hope to come to; Montreal say hello. Again a big thank you.
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(Translated by Google) The fact that we are picked up at our arrival at International airport (Dorval, Trudeau) as soon as we land and we are taken back to the airport. the airport to; our departure after dropping off the motorhome. The motorhome was in very good working order and we had no problems on a 3750 km route. We had a very, very good trip in the province of Quebec with good weather and very well-preserved and valued nature in the National Parks.
The only downside is the fact that it seems that between our first booking and afterwards, we were told that the camper van delivery location was changed. moved from Montreal to; Joliette which lengthened the travel time to the recovery of the motorhome and also complicated the accommodation solution a little. Luckily Discount picked us up and brought us back. and we had chosen a hotel in; Joliette (due to the international flight we could only pick up the camper the day after our arrival).
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(Translated by Google) Very good exchanges by email with your advisor. Thanks to; Authentik Canada, we were able to best prepare our stay in Quebec. We will not hesitate to request to your services for our next stay in other provinces! Proposed vehicle corresponded perfectly to; our expectations. We will recommend you to; our entourage without hesitation! Ideal for renting a motorhome, we traveled no problem!!
We have booked our motorhome 7 months before our trip, as you suggest on your website (book early, book early, book early!) and finally, 2 months before our trip, an offer 10% discount was offered on your site, this represented a saving of $300 on our reservation (we did a simulation)... Next time, we will wait for a discount before booking. make the reservation, this saving is not negligible for such a trip.
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(Translated by Google) Nothing to do report. We are very satisfied with our rental.
(Translated by Google) The information provided prior to the stay proved to be accurate. Councilors have been responsive and friendly.
We liked less the distance from the place of rental of the motorhome, in relation to; our place of stay (45 minutes by highway). A delivery system would be more appropriate.
(Translated by Google) Superb rental experience. More generally, a very warm welcome from the people of Quebec
(Translated by Google) Very satisfied. No negative points.
(Translated by Google) The speed response. Service with Fraserway was perfect, a great company with a sense of professionalism, The vehicle was ready and the explanations were clear. We spent very nice vacation in our RV. Thanks !
(Translated by Google) Réactivityé, simplicityé des démarches, complete website
(Translated by Google) Reactivity and advice
(Translated by Google) A reliable vehicle, larger than ordered. (therefore more greedy, but more comfortable).
We would have liked have the free supply of road maps of the surrounding provinces of the city, rental of buses, as well as campsites. We had a TV, which is only useful. nothing...and no microwave.
(Translated by Google) Ease very clear and precise contact information and website, possibility of to choose certain services, to fully understand what the rental price will be.
Canadream has shown itself to be more picky than discount VR (which we had two years ago) and seemed more interested in charge us for extras (insurance for a whole bunch of stuff, folding chairs for hire and more etc etc). Nothing serious at all but we had found the more laid back VR vibe and our VR was newer with discount. But Canadream's RV worked very well. so no particular concern.
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(Translated by Google) We loved everything from our experience with Authentik Canada! Advisor at authentik always available whatever the questions. And the very friendly Canadream team, at; listening and good advice.
There was a problem with the GPS which I already had. settled and that Canadream had no trace...but the problem was solved. arranged otherwise it's a shame that we don't know what to do. advance that there will be costs for cleaning the motorhome, additional insurance for the risk of breaking the windshield .... I had the impression of having to pay more at Candream while I thought everything was already there. complete....
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(Translated by Google) Nothing to do report, everything was ok.
(Translated by Google) Speed answers, kindness and listening. Sound advice.
(Translated by Google) Availability of the adviser, answers to; many questions and excellent follow-up of the file. Quality from the supplier.
We have nothing to do; report given that we only performed the rental of the recreational vehicle from Authentik Canada, which is entirely up to you; went well, and not the planning of the trip, which we carried out ourselves.
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(Translated by Google) Precise information, pleasant contact, quick response to questions. There's nothing we didn't like.
(Translated by Google) The organization and relations with Discount VR: very nice and very easy to reach (especially with the free number). The free shuttle from the airport to; Joliette was appreciated. In addition we have benefited from of a new vehicle which was very appreciable.
(Translated by Google) Great quality hospitality and above all great quality; explanations before departure. All staff have been very pleasant.
We forgot stuff in the rv and we haven't been warned when you asked us for our contact details. The reception and return times for motorhomes are too strict and known too late after booking.
(Translated by Google) Thanks to; the team for availability. Very good condition of the motorhome.
Picking up a vehicle that didn’t have a full tank and having to start your vacation with a trip to the gas station was unpleasant. This also requires calculating its consumption to return it with the same full level. For my part, the tank was low. 1/4... The team on site nevertheless offered me the return transfer to compensate for the quantity. of gasoline that I had added, which caught up a little. the shot.
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(Translated by Google) We already had performed stays in Canada and therefore knew the principle of renting. We had a very good information / communication with Authentik Canada as well as for the follow-up of the files. We appreciated also the speed answers to our questions.
The crockery and linen kits are a bit tight. For the dishes, a small salad bowl would have been; welcome, drinking glasses; plastic foot were not very suitable (bulky while the space is reduced). But the essential was adapted. On the other hand, it seems to us that the linen kits are not flexible according to the periods rented. By mistake, fortunately we had rented two kits, but At this time of year, temperatures are quite low (2° in Gaspésie) and another blanket would have been nice. welcome. The tool kit was quite succinct but no need to tinker.
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(Translated by Google) Professionalism, clarity information received, help finding a campground in Vancouver, accessibility; by phone, have a contact person in French