Car rental
Authentik Canada very well, the Discount provider is not up to standard
(Translated by Google) A mountain of patience to recover the car, obviously the employee of Discount did not know our contract, nor the details, she wanted to explain to us that we could not go to the US, whereas it was planned when ordering with Authentik Canada. No info possible either on our passages on the paying bridge of Montreal. The employee tells us "you are not going to cross the toll bridge" (!). So as we borrowed it (the toll) we are waiting for the rest.
And subsequently, immense difficulties in adding a driver (even paying the supplement), the DISCOUNT agency in Sherbrooke never forwarded our request. The request had to be resubmitted by telephone and the additional driver's license refaxed. Fortunately, no incident occurred during our trip!
Positive point: The quality perfect car.
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Very warm welcome
(Translated by Google) Well organized with shuttle to the airport on the same site of the lessor.
(Translated by Google) Very clean vehicle. No hassle with the shuttle there and back
SUV : JEEP Grand cherokee
(Translated by Google) We were 4 people and we were a little worried about the number of suitcases. Our Authentic Canada advisor (Laurence) had advised us; 2 large suitcases and 2 small ones. We had more luggage than expected, but no problem with the JEEP.
Very good welcome at Avis Center
very nice rental car
Unexpected upgrade
(Translated by Google) Upgraded 2 levels (a large SUV instead of a compact car - Santa Fé nine) allowed us to travel comfortably.
Excellent service
(Translated by Google) Rental service at the best price. Personalized advice, instructions on the rules of conduct in Canada. On site: easy contact with the agency, new vehicle in line with expectations.
Très bizarre
(Translated by Google) We were on the spot, arrived by train from New York and therefore we did not know that there was a shuttle that took travelers to the hotel. the agency located to a few kilometres. We had to ask a competitor in the rental car park to find out the not obvious address....
Poor organization at; reception
(Translated by Google) At least 2 hours of waiting to take my vehicle, it is very long after 7 hours of plane and before 2h30 of road.
A better organization of the agency would greatly increase the level of satisfaction!
OK
(Translated by Google) Car corresponding to; Requirement. The Avis service did not seem to be familiar with the terms of the contract; with Authentik Canada (especially a free extra driver), but everything went well. I'm all about satisfied to have passed by Authentik Canada for this rental.
very good car but deplorable reception at the counter
Satusfactoin
(Translated by Google) À Apart from the fact that I could not be served in French, I liked it. experience, the explanations were clear. A little long to the pick-up but the return went very well;
Car rental.
(Translated by Google) Very good price and good review.
CHECK ALL DETAILS BEFORE SIGNING THE RENTAL AGREEMENT
(Translated by Google) 10 STARS for AuthentikCanada!!! Very good organization and always on hand. listening. I will not hesitate to use their services if needed. For the lessor Avis not the same. Think about; read and bring with you all documents provided by Authentik Canada. In the event of a dispute with the lessor on what is included in the service (insurance, costs of abandonment in another city, etc.), everything is in writing. Before signing the rental agreement, especially if you have something optional to do; pay when returning the vehicle (full of fuel, upgrade...) make sure that the total amount with taxes is mentioned; on the contract with the details of each service. Do not hesitate to ask for the name of the person looking after you. Keep the contract until the end of the journey and check if the vehicle has already damage before driving it. I initially took a paid upgrade ($7.00/day for 16 days) and also the fuel to return the empty vehicle to the airport. destination, on the contract is indicated $152.93 to; pay on return and they charged me $240.00 without informing me. what is the difference. After asking explanations they removed $40.00, but I do not yet understand the details of the final invoice compared to the initial contract (price of the upgrade, price of a full tank of fuel, taxes...) the vehicle with which I traveled 2700 km, it was very comfortable. [...]
Nice surprise !
(Translated by Google) We had booked; a "standard" car. We had, for the same price, a Jeep grand cherokee, all-terrain automatic, model 2016 which had only 5000 KM. No unexpected extras, No waiting to be done. the reception... Only drawback: it consumed + 10 liters of ordinary gasoline / 100 KM in peaceful driving... But in Canada, gasoline costs significantly less than in France.
very good
A new car !
(Translated by Google) this is the first time that we have rented a car at; abroad and it is really a success! Very warm welcome to; Toronto airport, the car was new, better bigger than I imagined, impeccable to put our two suitcases in the trunk. Return to Montreal airport, only inconvenience no gas station to fill up, we had to leave the airport and come back... But they did not take into account our delay. Very friendly staff. Next time I will take AVIS; I recommand it ! [...]
very good
good car nice and comfortable for 2 people
An efficient rental agency
(Translated by Google) Vehicle care: friendly welcome, vehicle of the desired category, practically new.
Delivery of the vehicle: simplified check-out (quick visual inspection of the employee of the fuel level, mileage and lap of the vehicle).
Dodge Caravan
(Translated by Google) We are very satisfied with the rental of our car. À our arrival at Calgary, all summer ready, it took 15 minutes and we were off.
For the return, it was; so fast and the lady who answered us was very nice and attentive. listening to our comments.
Très bon service
(Translated by Google) We rented a car through Authentik Canada. We had excellent service, always available for our questions. I believe we have benefited from very good price. Picking up and handing over the vehicle was simple!
Car Rental-Calgary-Vancouver
(Translated by Google) It would be good to include in the base price the costs for leaving the vehicle behind. a different location from the reception. This information is known during the online submission. Thanks
Customer service at the top but disappointed with the car
(Translated by Google) We rented a compact category vehicle (equivalent renault megane) and were surprised at the size of the vehicle we got.
In particular that of the trunk which barely allowed to put a suitcase (standard size of a luggage in hold). We therefore ended up with the rest of the business in the back seat which is not very practical when you want to stop, walk around, etc. Fortunately Canada is a fairly safe country.
Apart from that, the customer service is reachable and very pleasant. We had quite a few questions and always had someone to answer them quickly.
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speed and efficiency
(Translated by Google) thank you authentik canada for your speed; and your seriousness. we were lucky to have a new vehicle for our 15-day trip!
the explanations provided with the confirmation email regarding driving in canada helped us a lot; to understand the road.
we had to advance our trip by 3 days and the change in support was made in less than 1 day! great service
we can only recommend that you choose authentik canada.
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A very good experience
(Translated by Google) Good organization and respect of commitments.
Upgrade to arrival by Jeep Cherokee
almost new top car
(Translated by Google) agency of toronto union station not so easy to find, and the employee; only spoke English.
On the other hand for the return to Montreal: reception in French and extremely courteous.
A car replacement following a a puncture
(Translated by Google) We had to wait several hours before being able to recover a vehicle at Banff (a waste of half a day's resort on our planned route). Fortunately, we had planned several activities to take place. do in this region. This gave us time to go around Lake Johnson.
Excellent communication with our consultant from Authentik Canada. Great service from Avis. Thanks
very good
(Translated by Google) No problem with car rental. Thanks to; Caroline for having managed our delay for the care at; the airport. Quick refund.
We will not hesitate to recommend Authentik Canada and to renew the experience