Car rental

Travel reviews

4.3 / 5 according to 4598 reviews
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Good all round

Doug Hill Sunday September 25, 2022

Very good service from Authentikcanada and the Hertz staff. A good car and no hassle. Easy pick up in Vancouver and easier drop off in Jasper.

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Great car and service

Glen Burdett Friday September 23, 2022

Avis were very efficient on both collection and drop off . The car provided was of a higher standard than expected with wireless car play - perfect for map navigation across western Canada.

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Happy with rental

Caroline Parkman Thursday September 22, 2022

Our rental went well. Good service. We were lucky at the arrival and departure, did not have to wait.

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Good value for money and service

Aurore Donval Wednesday September 21, 2022

The cheapest quote by far. Quick responses to emails and efficient service

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Car Rental from Vancouver to Calgary

Richard Dodd Tuesday September 20, 2022

Pick up from Thrifty Vancouver Airport was quick and efficient . Car supplied was a Ford Escape in new condition and very clean apart from a few bits left in the armrest from previous occupants. The car performed faultlessly throughout our trip and was perfect for our needs . Return to Calgary [...]

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Easy experience

Nick Leong Thursday September 15, 2022

Super good ad quick service

Francesco Bagnato Thursday September 15, 2022

I set 3 stars because the front glass of the car had an issue that I noticed only after few miles, I would had preferred a better check by the rental service.

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Thrifty Rav4 through Authentik

Anonymous Wednesday September 14, 2022

Had quite a wait for collection of this vehicle at the Seymour St Vancouver depot. Whilst waiting there was almost no communication as to what was happening, so not impressed with the Customer Service there. We had to ask a couple of times as we were not even sure that those who needed to know realised [...]

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Western Conquest - Canada

Harriet Coxon-meggy Wednesday September 14, 2022

We had an amazing trip which ran smoothly from beginning to end. Our road trip specialist quickly responded to any queries we had before we set off and helped us book last minute excursions. All the activities we booked through authentik Canada were well organised with great guides. We were [...]

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Great Experience!

Christine april Zamarro Wednesday September 14, 2022

It was so easy to book my car rental through Authentik Canada. Their website is very user friendly. The agents were very accommodating. When we collected the car until we returned it, it was smooth sailing had no problems at all. The price is very reasonable. All praises for Authentik Canada and thrifty car rental!

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Good car with useful options

Victor Demol Thursday September 1, 2022

The car was a Toyota Corolla.
I appreciate the lane assist, the dynamic cruise control and the rear camera. A front parking assist would complete the equipment. The compact dimensions allow a low fuel consumption, easy parking and a fluent driving. In Europe we are used to driving compact cars. I was a little surprised by the little assistance over an insurance question.

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Wow :)

Anne-laure Antoine Sunday August 14, 2022

Merci beaucoup pour vos services :)

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A Very Good Experience

Abdulkarim Muslim Monday August 8, 2022

I came across this company inadvertently but can say that I am very glad that I did. It helped that I booked well in advance as the prices were very competitive. At the time of booking, I found only one other provider offering similar prices. All other car hire websites/companies were at least 200-300 [...]

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Awesome way to book a car

Colin Burns Sunday August 7, 2022

Great rate and easy experience to book a vehicle... We opted for the upgrade at the airport.

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Trip to the Rockies

Anonymous Tuesday July 12, 2022

We received excellent services fom both Autehntik and Avis agent in Calgary

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Well handled car rental.

Wilma Bruins Wednesday July 6, 2022

Very easy booking through Authentik and pick up at Avis. It saved us a considerable amount of money.

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Calgary to Vancouver trip

Anonymous Thursday June 30, 2022

When we picked the car up, the sale agent tried to sell us a number of unnecessary extra's, which we declined. When we saw the car it was in poor condition. It was dirty and smelt of smoke. It a chip on the windshield and many scratches. They claimed they didn't have another car to give us. We were only [...]

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Thrifty Dodge Caravan Rental through Authentik

Anonymous Saturday June 18, 2022

Our booking process was easy with email questions answered fairly promptly.
The car itself was in good condition and had travelled only a bit over 30,000 km.
One thing we struggled with was finding somewhere we could check the air pressure in the tires. We are from Australia where [...]

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Good car but could a clean inside!

Anonymous Sunday June 5, 2022

A lovely car to drive. No issues picking it up or filling with petrol. Only issue we faced was it smelt of smoke inside and was dirty - crumbs and hairs over the car. Needed a good clean and hoover!

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Great Customer Service

Roy Brewer Thursday November 4, 2021

Great price, easy to book and great customer service. Daphne was super helpful. I’ll definitely use Authentikcanada again!

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Tires

Luc Marchand Monday October 18, 2021

The front tires were very used, slippery !!

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Voyage fabuleux dans l’ouest

Isabelle Duquette Sunday October 3, 2021
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excellent

Ralph Abdel nour Sunday September 19, 2021
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Car Rental

Anonymous Friday August 27, 2021

Found the best price for a car rental through Authentik.

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Prise en charge facile au comptoir et voiture très satisfaisante

Benoit-gabriel Corriveau Sunday August 22, 2021

Après une attente importante au comptoir Avis (env. 1h) et plusieurs cas de réservations qui semblaient long et complexe, nous avons été servis en moins de 5 minutes par l’agent. Le tout a été très efficace, ce que nous redoutions, et l’automobile (Nissan Versa 2021) était en parfaite condition et forte agréable à conduire.

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Satisfaction survey reply

Anonymous Saturday August 21, 2021

My rental experience: I generally like the rental service with Authentic, but this time it was excessively expensive (almost the cost of a second hand car), and the rental company, AVIS, added an additional hidden charge of $150.00 at the outset for "costs of changing winter to summer tyres"! Why [...]

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Good car for 7 people. AWD model would have been better

Kelvin Matthes Tuesday January 14, 2020

Thank you for the car rental. I received a Kia Secona in the end and was a great car but an AWD mkdel would have been better as I was driving in snow and ice conditions.
Car was as new and very clean.

Overall good experience

Joseph Andrewartha Monday October 21, 2019

Picking up the car was straightforward and the staff were helpful in changing the make/type to one more suiteparking gad to our needs than the one allocated. The car was clean and well prepared. There were no problems during the hire period.

Returning the car in Toronto was more [...]

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Great experience

Anonymous Thursday October 10, 2019

Everything with the car rental went very smoothly. I even recieved a free vehicle upgrade at pickup.

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rental troubles

Sandi Armitage Wednesday October 9, 2019

Car rental office had moved - company provided pick up service but did not do the same when we returned the car.
Car also ran out of oil in a remote location - seems it had not been well serviced before we picked it up