Car rental
Good service
Great quick service, Car was fine.
Successful Car Rentals.
Very well organised and efficient car rentals in three locations organised from Australia.
Marie-Chloé emailed a suggestion that we should adjust our pickup times due to our flights. Great service not just blindly processing our requests. Authentik Canada also organised a refund for our last car hire section when we had to return to Australia due to a medical emergency at home.
Thrifty were efficient and helpful at pickup and drop off.
Rod and Helen Young - Australia
[...]
wonderful experience with rental company
I am happy that Authentik Canada provided me a good deal on the car rental and I am also very happy with the services provided by the rental company. Overall, a very satisfying and memorable experience with car. Will surely like to do business with Authentik again.
Thanks
Car rental
The rental company was efficient and staff were courteous
Everything was easy and well managed.
The car was bigger than the one we requested, but it is not the first time for me, renting by Avis. Anyway. in Canada the roads are wide and we found car parking easily everywhere. The service has been good since the first mail, and for the moment we have no regrets. Hope it wouldn't be a surprise later!
Great experience
Better car than expected. Economic, good space and comfortable. Attendance was Quick and very good as well.
Happy car tental
Had a great car, reasonable price and all was very efficient through authentik who were very approachable and allayed all fears. Would recommend Thrifty Vancouver and I would use anytime
vivienne
My rental was with Thrifty at Vancouver airport where I was given a Volkswagen Jetta. My experience overall from authentik’s agent Marie-Chloe, and thrifty was great. Good communication and unbeatable rates. Thank you!
Good experience
First time i' ve ever rented a car. Nice experience.Thanks
Super long time to wait for collecting the rental car from Avis.
Super long time to wait for collecting the rental car from Avis. We queued for 3 hours for collecting the car. In my experience, it is the longest time I wait for collecting rental car so far. Other car rental company just wait for 30 minsutes or less at the same location. We also expecting a US brand JEEP, turnout was a korean Hyundai Santa Fe. They simply said they belong to the same class. [...]
Good car and outstanding an friendly service!!!
A half an hour after leaving from Triton, we had flat tire, in a region without any mobile phone service... Luckily we could stop near another pourvoirie where the first person we asked, by pure coincidence, happend to be the central car reservation responsible of Sauvageau itself who was on an weekend fishing trip! He paused his activity immediately, helped to inflate the “slow”, did some phone calls and organised a vehicule exchange in the Alma Sauvageau office for the next day, so we could go on with our trip without any worry! Unfortunatily we forgot to ask his name, but if possible, you may send him once more our thanks!!
Our second car became very dirty, illustrating the active trip we made;-)
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Car rental
Had a great experience. Good car, no hassles, & the drive was very smooth.
Fast and easy !
Car Rental for 15 days roadtrip
We've had a really good experience renting our car by Authentik Canada. We wanted a specific vehicle and we received exactly the car we booked on the website. It was brand new and matched the pictures we saw on the Authentik Canada website!!! The renters before us came back just a few minutes before we took the vehicle over. So during the time they checked and washed the car we had to wait an hour but we were offered a full tank of C$90 for our patience and we appreciated the gift. In a nutshell I highly recommend choosing Authentik Canada for your rental because it was simple, reliable and the service was nice and friendly
Very good experience !!
[...]
That's not a car! Its a truck!
Travelling in comfort, chose a GMC SUV
Car rental
(Translated by Google) Very nice home
Perfect
Very good experience
(Translated by Google) Successful and easy rental. Staff on arrival very welcoming and gave us a very good car and advice.
Top vehicle and service
(Translated by Google) Quality and quick welcome.
Super recent and adapted car.
Correct car
(Translated by Google) I didn't give it 5 stars because the day I had to return the car it had snowed a lot and it was still snowing a lot and he asked me a very high price to return the car the next day, i.e. 1 more day. Not very nice of them.
SAME
(Translated by Google) SAME
Traveling holidays
(Translated by Google) Good welcome, good service with an upgrade (Nissan Murano) on a recent and impeccable car. No worries on the entire route. As for refueling, it would be desirable to note in the contract to return the car in the same
state.
Rental of the vehicle meets our expectations
car rental
(Translated by Google) somewhat laborious handling
unclear supplements
do not take the fuel option... it does not take into account that the tank was half full and is charged the price of a full tank...
Welcoming staff
(Translated by Google) Everything went well even if we had to wait 45 minutes before being able to collect our vehicle, which is tiring after a 7-hour flight. The staff was friendly. We were upgraded, the vehicle was clean and in very good condition. The return to the downtown Montreal agency was effective.
Very satisfied with the vehicle
(Translated by Google) Despite a wait to collect the vehicle and be sure to have the right category of vehicle, everything went very well afterwards!
GOOD
(Translated by Google) Well nothing to say
Not very commercial
No customer service
(Translated by Google) I was lucky to arrive a bit earlier at the Quebec airport and collect my suitcases quickly, so I headed towards the rental counter without being suspicious. The person at the counter was very kind and gave me the keys to the vehicle and told me that she was waiting for us. I returned the vehicle at the scheduled time. Everything has gone very well so far! A few days later I noticed a charge on my card, I was charged an extra day's rental for having had the misfortune of having collected it 45 minutes earlier! I only give 2 stars because I find it unacceptable not to have been warned either on the day of collection of the car or on the day of return of the additional cost. Neither any information before 'wild' collection and even less invoice sent.... Shameful for a rental company of this size. So pay close attention to the times! [...]