Car rental
Impeccable location
(Translated by Google) A little wait to pick up the vehicle but the return was very quick and everything went very well, with no surprise extra costs. The car was clean and worked very well.
Great value/price ratio
(Translated by Google) Great location, it was a Jeep… it had 77,000 km on the clock but drove very well.
It's a shame, however, that when I picked it up at Trudeau, the gentleman didn't have the parking spot number, I struggled a bit to find it, and when I arrived there were unreported scratches, so I had to go back and tell the gentleman who came to check, and therefore a loss of time that I didn't really have, but otherwise everything was ok, including the return.
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Nothing to complain about
(Translated by Google) Good agency, nice car
Good value for money
(Translated by Google) Quite a fair price for a comfortable car, as long as you don't take all the paid options (excess waiver, 2nd driver under 24, etc.)
Car rental
(Translated by Google) The Dollar agency was very professional and assisted us throughout our stay. A real plus!
Simplicity and efficiency
(Translated by Google) For a hassle-free rental with quality service, choosing Authentik means you're already on vacation.
Good experience
(Translated by Google) We rented a car with Thrifty through Autenthik Canada, we recommend them.
Very good welcome upon receiving the vehicle and everything went well upon its return, no bad surprises.
Very good performance!
(Translated by Google) Very warm welcome from the rental car agency staff. Access is easy and quick after landing at the airport. Clean car that met expectations for 4 adults.
Very good, fast and courteous service.
(Translated by Google) Great experience, they even let me pick up my vehicle early without charge. Easy access for pickup and the return was well indicated, I recommend it.
A real business
(Translated by Google) Huge pressure during the vehicle return to charge me the deductible for a tiny 0.5 cm impact on the windshield that I had repaired, invoice in hand!
Beautiful discovery
Good handling but bad return
(Translated by Google) The vehicle pick-up was perfect, the branch provided us with the desired vehicle type without any wait. We opted for a zero-deductible insurance plan, so when a local hit us, we were surprised when returning the vehicle at the airport to have to pay a deductible while the insurance determined who was at fault. The police don't come for minor accidents and there are no amicable accident reports in Canada. I nevertheless recommend Authentik's service, who are not really to blame, but I would have appreciated it if the Canadian rules had been explained in the contract.
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Vehicle appraisal
(Translated by Google) Okay, for the KIA Seltos vehicle, we requested a 4x4 upgrade for the snowy week, which was great, but there were 2 minor maintenance issues: the key fob batteries were low and sometimes we had trouble opening the doors, plus the tailgate kept getting stuck open: a contact malfunction, and we had to load luggage through the back door: we should have received compensation!
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SUV
(Translated by Google) Happy with our car rental through authentik Canada, car picked up at Thrifty. Recent car in very good condition, the winter tires were properly fitted as planned which allowed us to do our road trip even on snowy roads.
Very satisfied
(Translated by Google) Recent vehicle matching our reservation. Quick vehicle return.
Terrible location to rent a car in winter without snow tires
(Translated by Google) It was my 3rd time with you: what a disappointment and a hassle that lasted 10 days. Thrifty: This rental company was incredibly incompetent and Walid hung up on me because I expressed my dissatisfaction. Indeed, the car wasn't equipped to go to Tremblant, a mother and her son, with a steering defect and headlights not adjusted for night driving. The second vehicle was supposed to go in for service and on the first day it also got stuck in the snow in the presence of the valet. No apologies from the rental company Thrifty in Montreal. Fortunately, Authentik CANADA was always very professional and responsive to all my calls.
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Vancouver to Calgary Rental February - March 2025
(Translated by Google) Perfect and unsurprising execution
Toyota RAV4 rental
(Translated by Google) Very good welcome, very clear explanations even if it wasn't in French. Very satisfied with this car rental. It was a very recent Toyota RAV4.
Very friendly welcome
(Translated by Google) Having rented in Quebec three times, I'd say this one lives up to expectations.
Thanks, and I hope to see you soon.
Good experience
(Translated by Google) Quick reception of the vehicle
Car almost new and clean
Friendly staff
Satisfied with the service received
(Translated by Google) Everything worked very well, it's the best price I found.
Well
(Translated by Google) I had a Nissan Versa. Good vehicle, but honestly less equipped than the Toyota Corolla I had during my last stay.
Mixed
(Translated by Google) The cruise control wasn't working.
No GPS in the car.
The car was very clean, the staff were friendly.
Satisfied
perfect location
(Translated by Google) The reserved car is indeed the one we were entrusted with. In perfect condition. We would have appreciated some information on how it works.
Very quick return, perhaps a little too quick because we didn't go around the vehicle to check for any problems.
Excellent case follow-up and very easy contact
(Translated by Google) We are very satisfied with our vehicle rental with Authentik Canada. We wanted to change the vehicle after the initial reservation and it was done very easily. Having an easily identifiable contact with a phone and easy access is a big plus, one of our best experiences in this regard. Well done for this excellent service.
Very satisfied
(Translated by Google) A good choice. Impeccable car and great flexibility from Authentik Canada who adjusted the rental period without any problem. Great responsiveness from Coralie, very professional.
Practical car
(Translated by Google) Well equipped, too bad we found empty cans (about 10) under the seats, otherwise the car was spotless. Pick up and return were easy.
I recommend! Responsive and clear agency.
(Translated by Google) Thanks to Koralie who was always responsive to my questions and gave me very clear explanations. Always with kindness. I recommend this agency and I will use them again if I return to this beautiful country that is Canada.
Vehicle rental from February 7th to February 18th, 2025
(Translated by Google) Reception on time, good mechanical condition, clean vehicle, full tank. Upon inspection of the vehicle, there was a scratch on the front right fender that had not been noticed and that we reported (reporting without problem). Return without problem.