Car rental
Perfect except for the wait at the beginning/departure
(Translated by Google) I'm generally satisfied but I didn't appreciate the long wait (about 2 hours) to get a vehicle at the time of departure.
Valuable 0 deductible insurance
(Translated by Google) Everything went well because I had taken zero deductible insurance. Indeed, we picked up the vehicle at Avis in downtown Montreal, in an unlit parking lot in the morning, and the vehicle inspection had to be done by the light of a phone. Also, we didn't notice two small dents, and these were not noted on the vehicle's paper condition report. We realized it too late in daylight. Authentik Canada allowed us to benefit from better rates than if we had gone directly through Avis.
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Great
(Translated by Google) Everything was compliant, rental at Avis Montreal airport. Vehicle clean and in good condition. A bit of a wait at the pickup, normal for a weekend. Return extremely fast. Friendly and professional staff.
Car rental in Montreal
(Translated by Google) Everything went very well, both for picking up the car and for returning it. Impeccable.
Great welcome
(Translated by Google) A big thank you to the whole team at the Vancouver agency (with a special mention to Sofiane who speaks French) for their kindness and advice: we went the day before to inquire about the pick-up process, results: quick pick-up (15-30 mins), puncture & glass breakage insurance and free upgrade.
Return to Calgary airport: simple in 5-10 mins.
In short, there were 4 of us with 4 large suitcases + 1 small one, lots of km... Very comfortable car!
Thank you! Good experience
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Good service from Authentik Canada
(Translated by Google) Authentik Canada is reliable and transparent. The rental company, as usual in this sector, tries to scrape the slightest extra dollar through additional insurance.
Rental with good value for money!!!
(Translated by Google) Car consistent with what we requested. During the key handover, we were told that French bank cards were not authorized because they couldn't make a security deposit request. After insisting, everything went through without any problems.
The damage indicated on the last inventory of fixtures was far from accurate, so we queued again to update the inventory with supporting photos.
After 3 weeks and 3500km, we had no problems, our Kia was perfectly suited to our needs (2 adults, 2 children with 2 checked bags and 4 cabin bags).
Upon return, I refueled, cleaned the car and received a $21 invoice by email. Already at the airport, I called customer service but was given the runaround for over a crazy hour and through 4 different departments… it's really shameful!!!
Last point for families with young children, the rental of 2 child/baby seats for 1 month is offered at over $800, you might as well buy new seats in store for 2/3 the price, it's a deplorable practice.
For the rest, everything was very good and the rate obtained by Authentikcanada was super interesting!!! Thanks!!
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I don't regret
(Translated by Google) Renting a car was cheaper through Authentik Canada. The explanations were very clear and saved us from paying unnecessary taxes with Avis. We didn't take the unlimited mileage option but 200 km per day and that was enough. We bought a car seat there for 23 dollars and were able to bring it back. Marion warned us about a delay when picking up the vehicle and made herself available. Avis had prepared a 5-seater vehicle instead of a 6-seater... more than 3 hours delay as a result, but they offered us the GPS as compensation. Pick up at the Jean Talon agency (next to our hotel). Very quick return at the airport. You just have to fill up the tank and there's no need to clean the vehicle as we had been asked. They are not as strict as in France and just check the fuel and mileage. As a precaution, we took photos of all the defects.
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Total satisfaction
(Translated by Google) Everything went very well with Authentikcanada. The vehicle was confirmed upon booking and met our expectations.
Nice car
(Translated by Google) It wasn't the car we had booked, nor the SUV type, but Avis offered us an electric car. A Ford Mustang Mach-E and honestly, we followed their advice. It was a good experience with an electric car. Don't worry if you're renting an electric car in Quebec, because there are charging stations everywhere, even in small towns (Electric Circuit app). Plan for charging time on your road trip. The charging station support is very quick to respond and very helpful.
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Excellent price/quality ratio
(Translated by Google) no problem
Nothing to report
(Translated by Google) Good support. Good vehicle
Great experience
(Translated by Google) Trustworthy site with attentive people always available for us. The rates are really very advantageous. I recommend 100%.
Simply perfect
(Translated by Google) Super friendly, kind and professional rental company. We highly recommend Authentik Canada, which saved us 400 euros compared to the price on the review site. The car we had booked arrived late, the rental company kindly upgraded us at no charge (Jeep Grand Cherokee) so we could leave on time.
Fast and efficient service
(Translated by Google) No car available on our arrival, they upgraded us to a 7-seater vehicle. Quick pick-up and equally quick return. Clear explanations.
Car rental for 2 weeks in Quebec
(Translated by Google) Positive points: the car was clean, in good condition and practical. The agency representative was excellent and took our family into account when suggesting a vehicle that met our needs.
Negative point: we waited more than an hour to pick up the vehicle. The queue was full, there were only 2 agents providing cars while there were 8 available desks and we had already booked the vehicle online.
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Everything went well.
(Translated by Google) Upgraded car, gasoline, comfortable, no problems during the 16-day trip.
Great value for money
(Translated by Google) Authentik Canada's service is great and offers competitive prices. The only real problem was with the rental service: AVIS. 2-hour wait in line upon arrival at the airport.
Rental Notice for 17 days
(Translated by Google) Very good car, clean and large... The only problem is related to the arrival at Montreal airport, at the Avis counter, where the wait of almost 1 hour to pick up the car is much too long, especially when all the paperwork is already done.
"Vehicle reception "TERRIBLE/USELESS/WORTHLESS""
(Translated by Google) You should emphasize that it is "AVIS" that rents the cars and not AUTHENTIK CANADA.
We searched for a long time for the AUTHENTIK agency.
And of course, nobody knows it!!!
We waited more than 3 hours at the AVIS office to get our vehicle (WITHOUT AC - 35 degrees)
Understaffed - SHAMEFUL
However, the vehicle was very recent - very good.
Impeccable car
(Translated by Google) Impeccable car
efficient at check-in as at check-out
Perfect from beginning to end!
(Translated by Google) No worries about the car rental in Victoria. It was perfect from pick-up to drop-off. No extra charges or bad surprises. Excellent communication with Authentik Canada.
I recommend this renter
(Translated by Google) The car perfectly matches our request. Top-notch organization for the return to the Montreal airport.
Avis car rental
(Translated by Google) The car rental with Avis, through AuthentikCanada, went very well!
Very effective!
(Translated by Google) Our rental went smoothly. There was a small hitch when picking up the car because Avis offered us a large Ford pickup truck with a flatbed and that didn't correspond at all to the desired car (Volkswagen Jetta). Finally, the agency ended up finding a classic SUV (a Buick again) and that only caused about fifty minutes of delay. Apart from that, everything went well, including the return of the vehicle at Montreal airport. We recommend renting through Authentikcanada!
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Very good service
(Translated by Google) I received very good service, the people are attentive. I had a new vehicle, a Nissan Rogue SUV. From pick-up to return, everything went very well and it's easy to access. It's surely thanks to the very good service from Danika, our road trip advisor. I will do business with you again without hesitation for my next trips, it's a great discovery. Thank you to Authentik.
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Really very good!
(Translated by Google) I picked up my car as agreed and at the scheduled time in downtown Montreal. Spacious model, we were able to fit all our luggage without any problems. The pickup and return went very well, 5 minutes tops, everything was OK, I wasn't asked to sign anything extra or offered anything for sale. Authentik Canada answered all my questions before departure... top notch.
Car rental Vancouver Airport
(Translated by Google) The rental went well. The people at Authentik informed us well about everything we needed to know. Very good service and people who listen to the clients.......thank you to the Authentik team!
Nissan Rogue rental
(Translated by Google) It is a shame that the GPS is disabled in the vehicles. Hence pushing one to rent the company's.