Car rental
Excellent experience with authentik.
(Translated by Google) Quick pick-up and drop-off procedures.
Comfortable and well-equipped vehicle.
I highly recommend Authentik.
good experience
(Translated by Google) The vehicle rental went perfectly. Friendly and efficient welcome. Quick vehicle handover and simplified return without any problems. The price-quality ratio is perfect!
A little disappointed with the renter
(Translated by Google) We had to change vehicles the day before our departure for New York because of a problem with the vehicle. The second car that was given to us was much smaller and caused us problems getting back to the airport with our luggage. Furthermore, we were billed extra for the tires. The rental company told us that Authentik Canada forgets to include these fees every time, despite their numerous reminders. Honestly, I'm quite ambivalent about the experience.
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Very well
(Translated by Google) Pleasant people at the reception. Very quick car pick-up and return. Car consistent with what was expected. Only regret is that the agency doesn't close later (3:30 pm) for the return as it wastes half a day.
Perfect location
(Translated by Google) Quick and easy vehicle pickup.
Beautiful range vehicle.
Return of the vehicle without problem.
Pleasant and attentive staff.
Very good value for money
Impeccable car with an upgrade
(Translated by Google) We got an upgrade and had an amazing compact SUV.
Car rental
(Translated by Google) The car pickup at the Thrifty agency at the airport, as well as the return, went well. No surprises on the rate agreed online and no extra charges were required on site.
Car rental
(Translated by Google) Good service!
Nothing to say (or Nothing to complain about)
Very good service
(Translated by Google) Very good service
Fast service and vehicle in very good condition
(Translated by Google) We had an upgrade to a small SUV. The car was very clean and in excellent condition. The pick-up was very quick and efficient.
Very well
(Translated by Google) Good communication, very satisfied with the service, quick and efficient.
Great
(Translated by Google) Going through your help was the best choice of my trip.
Your help with the car rental which went very well, the information on the sites to discover, the almost instant replies to messages… in short, thank you.
Impeccable location
(Translated by Google) A little wait to pick up the vehicle but the return was very quick and everything went very well, with no surprise extra costs. The car was clean and worked very well.
Great value/price ratio
(Translated by Google) Great location, it was a Jeep… it had 77,000 km on the clock but drove very well.
It's a shame, however, that when I picked it up at Trudeau, the gentleman didn't have the parking spot number, I struggled a bit to find it, and when I arrived there were unreported scratches, so I had to go back and tell the gentleman who came to check, and therefore a loss of time that I didn't really have, but otherwise everything was ok, including the return.
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Nothing to complain about
(Translated by Google) Good agency, nice car
Good value for money
(Translated by Google) Quite a fair price for a comfortable car, as long as you don't take all the paid options (excess waiver, 2nd driver under 24, etc.)
Car rental
(Translated by Google) The Dollar agency was very professional and assisted us throughout our stay. A real plus!
Simplicity and efficiency
(Translated by Google) For a hassle-free rental with quality service, choosing Authentik means you're already on vacation.
Good experience
(Translated by Google) We rented a car with Thrifty through Autenthik Canada, we recommend them.
Very good welcome upon receiving the vehicle and everything went well upon its return, no bad surprises.
Very good performance!
(Translated by Google) Very warm welcome from the rental car agency staff. Access is easy and quick after landing at the airport. Clean car that met expectations for 4 adults.
Very good, fast and courteous service.
(Translated by Google) Great experience, they even let me pick up my vehicle early without charge. Easy access for pickup and the return was well indicated, I recommend it.
A real business
(Translated by Google) Huge pressure during the vehicle return to charge me the deductible for a tiny 0.5 cm impact on the windshield that I had repaired, invoice in hand!
Beautiful discovery
Good handling but bad return
(Translated by Google) The vehicle pick-up was perfect, the branch provided us with the desired vehicle type without any wait. We opted for a zero-deductible insurance plan, so when a local hit us, we were surprised when returning the vehicle at the airport to have to pay a deductible while the insurance determined who was at fault. The police don't come for minor accidents and there are no amicable accident reports in Canada. I nevertheless recommend Authentik's service, who are not really to blame, but I would have appreciated it if the Canadian rules had been explained in the contract.
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Vehicle appraisal
(Translated by Google) Okay, for the KIA Seltos vehicle, we requested a 4x4 upgrade for the snowy week, which was great, but there were 2 minor maintenance issues: the key fob batteries were low and sometimes we had trouble opening the doors, plus the tailgate kept getting stuck open: a contact malfunction, and we had to load luggage through the back door: we should have received compensation!
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SUV
(Translated by Google) Happy with our car rental through authentik Canada, car picked up at Thrifty. Recent car in very good condition, the winter tires were properly fitted as planned which allowed us to do our road trip even on snowy roads.
Very satisfied
(Translated by Google) Recent vehicle matching our reservation. Quick vehicle return.
Terrible location to rent a car in winter without snow tires
(Translated by Google) It was my 3rd time with you: what a disappointment and a hassle that lasted 10 days. Thrifty: This rental company was incredibly incompetent and Walid hung up on me because I expressed my dissatisfaction. Indeed, the car wasn't equipped to go to Tremblant, a mother and her son, with a steering defect and headlights not adjusted for night driving. The second vehicle was supposed to go in for service and on the first day it also got stuck in the snow in the presence of the valet. No apologies from the rental company Thrifty in Montreal. Fortunately, Authentik CANADA was always very professional and responsive to all my calls.
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Vancouver to Calgary Rental February - March 2025
(Translated by Google) Perfect and unsurprising execution
Toyota RAV4 rental
(Translated by Google) Very good welcome, very clear explanations even if it wasn't in French. Very satisfied with this car rental. It was a very recent Toyota RAV4.