Car rental

No problem as expected

We rented a car for 12 days

(Translated by Google) I recommend ++

Fast and pleasant

(Translated by Google) A perfect welcome when picking up the car as well as when dropping it off. Efficient service, thank you very much!

Disappointed

(Translated by Google) A young man explaining to me that I should not go through Authentik Canada when I presented him with my rental file made me fill out a new contract paying for the rental of the vehicle that I thought I had paid for! 897€ for 10 days they won't take me there on my next stay!

Alright

(Translated by Google) Allow time to recover the vehicle…but a friendly team in Montreal

Ideal car

(Translated by Google) The car recovered from Thrifty corresponded in every way to our hopes and expectations (almost new vehicle, full options, trunk large enough for 4 large suitcases and 3 passengers).
In addition, the staff, whether at pick-up or drop-off, were quick, professional but above all very friendly and funny.

Perfect, I recommend

(Translated by Google) Perfect, I recommend

Meets our expectations

Alright

(Translated by Google) Only downside - the waiting time at the airport to collect the car (more than 1 hour)

Reliable quality service. Friendliness and helpfulness of staff

(Translated by Google) Everything was ready on arrival with a strict minimum of formalities. The Avis agent was keen to find us the perfect vehicle for the current winter conditions. And it was, better than in the photo!

Good service, good car

(Translated by Google) Almost perfect vehicle rental. More spacious SUV (KIA Sorrento instead of FORD Edge)
The only downside was that the summer tires at the beginning of November caused us a few cold sweats on an icy road.
Perhaps consider switching to winter tires at this time.

Same

(Translated by Google) Same

Car Rental Montreal Yul

(Translated by Google) Everything went perfectly. Very fair price

Fast pick-up and return, very good vehicle. Great

Not serious

(Translated by Google) We are very disappointed with our vehicle reservation with Thrifty. In fact, we waited more than two and a half hours before getting our rental vehicle!!! On top of that, it wasn't clean, really a shame. I do not recommend this rental agency.

Perfect

(Translated by Google) Perfect

can do better

(Translated by Google) rental agent not speaking a word of French at the airport
excessive cost to return the car in another city

no problem

(Translated by Google) perfect except the wait at the airport

Responsive rental provider and well-equipped vehicle

(Translated by Google) We enjoyed our experience with the Avis service provider.
The vehicle was available without any waiting and clean.
We appreciated that the vehicle was equipped with Android auto to connect our cell phones
.
More explanations when handing over the keys would be welcome, particularly on the condition of the vehicle.

Another remark, the vehicle provided was a little low (Toyota Corolla), and sometimes on the winding paths it was a little scary. Perhaps consider providing vehicles with higher ground clearance more suited to Canadian roads.

THANKS

IN conclusion it was a very good experience [...]

Awesome

(Translated by Google) Very kind staff! Perfect family car, we loved it!

Perfect

(Translated by Google) We rented a mid-size car for 10 days with Authentik Canada and Thrifty. We are delighted with it. We didn't expect so many services and such a high-end car for the price (€600 including tax). We had a full option hybrid Toyota Corolla. Equipped with Android Auto, we were able to easily guide ourselves with Waze (coupled with our Android phone). The first tank was included in the price, damage insurance too, then the second driver. As a bonus, no need to clean the car, cleaning is included in it. I haven't found cheaper elsewhere for so many services. It’s simple, you are unbeatable!! [...]

great car

(Translated by Google) the rented car was at the top

Satisfied with one downside

(Translated by Google) 3rd time renting from Thrifty and I have
Always been satisfied with the service. The cars have always been very good. The return of the car is done very quickly. This time, unlike the other times, I would put a downside on picking up the car on arrival. The wait was really very long, and after almost an hour of waiting we had to wait another half hour to get the car because it was not ready. And that was the case for all people. I was patient. After all, I was on vacation! And I expected it because according to the reviews it’s often like that. For me it was the first time anyway. But you have to stay calm! The main thing is to have a car as we asked for and everything else goes well. [...]

Rental conforms in all respects to the advertisement

(Translated by Google) Alright. Pleasant welcome, comfortable vehicle, well equipped.

Impeccable service

(Translated by Google) Agency in the city center. Very friendly staff. Perfect car. Very satisfied with the services.

No organization

(Translated by Google) The policy of the Hertz company which bought the Thrifty company is not oriented towards customer satisfaction when picking up cars at the Montreal airport. The Hertz company knows the number of cars rented per time slot. Few staff (2) at reception, cars not ready. A queue at the counter which makes the very long wait unbearable (3 hours for the last ones) with young children when the planes arrive. Friendly, helpful, smiling staff and not fast no matter what. Rental return at the extreme opposite of departure: Formalities at lightning speed. Conclusion: dismal support organization and not worthy of a group like Hertz (owner of the rental company Dollar and Thrifty). [...]

Car rental in Ottawa

(Translated by Google) Perfect rental. No complaints.

Moussalli

No bad surprises

(Translated by Google) RAS

Unsatisfied

(Translated by Google) As usual with car rental companies, the journey begins with stress and incomprehension….
I am obviously not talking about the fact that (as in 100% of cases) we did not have the desired model (road trip to Canada, I was hoping for a Jeep or at least a US model… I had a Volkswaggen ) but rather the total inconsistency between the contract that I had signed online (unlimited km) and the one that I was asked to sign on site (200km per day). When you're preparing to take a Canadian road trip, there's something better...
In addition, after 5 days, the coolant light flashed, after checking: everything was empty! So I had to find and buy something to make the levels….
Afterwards, everyone is nice and helpful on site, no problems at this level but for the rest, I was not very satisfied with my customer experience. [...]