RV rental
Wonderful trip but very old motorhome
(Translated by Google) We made our trip alone, authentic Canada served us to find our camper only Positive points:
Philippe available, arranged for us to receive us on the first day (well ahead of schedule) and we arranged it on the last day for a reception later, with a person we did not know.
Negative point: We had elements to share during the return, we are not sure that Philippe had all the information.
Positive point: the information was given to us at the start by Philippe: some non-functional gauges, split windshield, cooking plate that comes apart, average cleaning but with the authorization to return it at least in the same condition. (I think we made it cleaner, inside anyway!).
Another positive point, mechanically no problem, and driving quickly taken in hand.
Traffic in Canada without problem with this type of vehicle! Everything is done for campers and campers!
Positive point: slept well on mattresses in good condition and which correspond to us (firm). Sheets, linen and duvets well cleaned, very pleasant!
Cons: Our stairs collapsed on the 3rd day in the morning. They had obviously been glued together before. We have been climbing down and up the whole time so as not to make the situation worse. they rested at an angle on an element under the truck (which held!)
We are "young" and dynamic, but older, bigger, or less athletic people couldn't have.
Philippe was notified when it happened by WhatsApp, I assume that if other people than us had difficulties someone would have intervened.
Other points that we noted in the truck, and reported to the person who received us: mosquito net that comes off the window above the table, 2 cupboards with faulty bolts (above the stairs and above the table), glasses and cutlery insufficient and which deserve a change, (especially the cutlery to change and add), lack a large saucepan to cook for 4 (the camper is given for 6), and especially no chocks for the wheels. For the cales Maybe it wasn't included in the Loc but I didn't pay attention...
However, these elements did not spoil our stay!
In short, given the photos on the site, and the price paid, we were expecting a slightly newer and better maintained vehicle.
Last thing, we filled the tank to 3/4 (at random), the person who received us looked at everything AND SIGNED OK for 3/4 but Philippe judged that he was not at the level. He made a gesture to us by charging 5/8 instead of 1/2 as he was entitled to, given the problem encountered with the stairs… Well we admit, a little disappointment on our side for that.
In short, experience in Canada in a motorhome to do ABOLUMENT, accepting that its rental is not perfect. What made me choose this site is the delivery and return to Quebec, not offered elsewhere at the very late time when I reserved this vehicle.
I would also say that it may be necessary to plan a good check-up of the old vehicles on offer.
Best regards and keep up the good work!
[...]
Very nice experience
(Translated by Google) We criss-crossed Quebec aboard a large motorhome. We were 4 adults, a couple and 2 young adults (our children). This mode of transport was our first experience and we loved it. The drivers managed the trips very well. Having toilets and a kitchen available was a luxury for us! The vehicle is very well equipped to live there serenely. Thanks to Authentik for their management and kindness. [...]
Welcoming company, motorhome almost new and without any problem
Satisfied with Candadream
great service
(Translated by Google) Excellent service, follow-up and support!
Fabulous trip, perfect size but noisy SVC motorhome
(Translated by Google) Fabulous trip to Canada and the US in an ideal size but noisy SVC motorhome
Very good performance
(Translated by Google) Very well equipped vehicle, nothing to say.
The base of our wonderful roadtrip!
GREAT CAMPER COMPANY
(Translated by Google) New and super well equipped vehicle! I recommend
CanaDream
Approximate booking system
(Translated by Google) We organized our trip with two families. At the time of booking we were able to reserve and confirm the chosen vehicle (VR-C24). A day later, we were taken away from the C24 to give us a much smaller C23 and barely 5% price difference.
Our friends booked 1 or 2 days later and got the C24…
We are very disappointed and angry to have had very little listening and solutions to fix the situation.
Our 15-day stay was impacted since the vehicle is smaller with a much less powerful engine than the C24.
[...]
Very good rental
A very nice experience
(Translated by Google) Motorhome at the top and the country lends itself well to this kind of road trip. It was a first for our family and the experience is a success.
Canadream VR MXH on top
Positive opinion
(Translated by Google) Positive opinion, canadream top, professional and material in very good condition
Large comfortable vehicle
(Translated by Google) Professional and friendly staff.
Well-equipped motorhome (choose the right options).
Easy to drive and manage
It takes an hour to watch instructional videos before confirming the time slot for picking up the vehicle.
Allow 45min by taxi from the city center.
For around CAN$100, you can book the end-of-stay cleaning service.
spacious motorhome for 4 people
(Translated by Google) Motorhome a little old but well maintained
Very nice home
Bad experience with Canadream
(Translated by Google) Authentik Canada's welcome and service were really perfect; on the other hand, we were the victim of great dishonesty on the part of Canadream; they asked us to pay for a repair on the motorhome when the problem was theirs, we wanted to be honest by reporting them and we regretted it because they have no respect for their customers. We are only "payers" in their eyes, impossible to win when we have done nothing... a shame. [...]
Perfect service
(Translated by Google) What we liked the most: attentive service with all the useful and necessary explanations for a first road trip in a motorhome and availability for any questions
great trip
(Translated by Google) The Van is extremely well designed. Everything is there in little space!! Everything is practical and easy to install. Only downside for my husband who has back pain, the mattress is a little too thin which has accentuated his pain..
We also really appreciated the apps to download to find the free rest areas, on the other hand that of the GPS did not work but we did with Google map, which worked well.
In short, thank you again for everything!!!
[...]
Good experience
(Translated by Google) Very good contact upon arrival in Calgary for the handling of the motorhome. Reliable and safe company. We had an awning problem and the breakdown hotline was very helpful. On arrival in Vancouver, a very warm welcome as well. Only small downside, we have a long wait for the shuttle bringing us to the hotel.
Impeccable motorhome
(Translated by Google) The motorhome was almost brand new.
Spacious for 5 adults.
Very satisfied, I recommend
(Translated by Google) VR vehicle (new for our case) is very well equipped and pleasant to drive. Descriptive manual and video explaining the operation of the vehicle are very well done and easy to understand.
Nice experience!
(Translated by Google) Excellent welcome and explanation of the vehicle during the pick-up.
Well equipped vehicle.
4 stars rather than 5 due to a broken fridge handle and water hose (quick follow-up, however, by email with Fraserway).
Excellent experience
(Translated by Google) The advantages of camping but without the disadvantages! No need to set up the tent and you sleep there in a real bed while feeling just as much in nature. Everything is super well thought out and practical. And communication with customer service is excellent.
Quality rental company
(Translated by Google) No time wasted on handing over the vehicle or on the way back. Very very clean vehicle with good bedding. The bed and kitchen kit is sufficient (maybe just extra dish towels: 1 for 15 days is light) but there is a lack of what to do the routine maintenance: we could hope to find a mop, a brush.
Knowing that there is often no grid on the campfires of campsites, it would be necessary to offer a grid at least for hire.
It remains an excellent rental company that we will certainly see again.
Take a package including final cleaning: impossible to do yourself even with the equipment provided.
[...]
Canadream motorhome rental review
(Translated by Google) The motorhome was in excellent condition. On the other hand, we asked for a personalized demonstration of the vehicle which did not bring us much information. So we learned to use the motorhome by ourselves. Otherwise, the company is very legit and the remote assistance service works very well. At Canadream they are very professional. To sum up, we were completely satisfied with Canadream. [...]
Nice trip, nice service
(Translated by Google) Flawless!
Responsiveness and availability of Authentik Canada. Special mention for the clarity and richness of their information.
Relentless vehicle at Four Seasons and perfectly well equipped with a welcoming and caring team (the price is - it is true - substantial).
Thank you for these beautiful holidays.
JML
Our best trip
(Translated by Google) The RV was for us the best way to visit the great outdoors of Canada for 2 weeks (6 people)
We traveled approx. 2000 km from Montreal, passing through Parc de la Mauricie, Lac St Jean, Parc Animalier de St Julien,
the city of Tadoussac to admire the whales, the city of Quebec...
RV traffic is easy in this country, this mode of transport is very widespread and all campsites are suitable.
We will return to this beautiful country.
Stephane
[...]
Very good service
(Translated by Google) Option to take an operation course for the first users with a supplement which can be very practical