RV rental
Satisfied but needs some improvements.
(Translated by Google) We are thinking of repeating the experience. However some improvements could be beneficial:
The doors lock if you don't have the keys on you. Big risk of getting stuck on the road.
Bed light not controllable and/or not working.
No scissors.
Too many disparate objects difficult to store because no place provided for it. Brooms, chair, tuper container...always in the legs.
Pots and pans not functional with available cabinet space. We spend time trying to tidy up properly.
Sink that doesn't drain well.
Net of the door that does not hold.
Front USB charger that does not charge when stationary or barely running.
No large side door curtain.
Hard to clean windshield.
GPS not operational. First generation Tom Tom past date, therefore useless.
Can opener of poor quality, too difficult to use.
[...]
Very nice RV
(Translated by Google) Nothing to say about the RV and the equipment. Only 6000 km on the odometer. Very satisfied. Otherwise, among the points that made us book with Authentik Canada is the fact that the communications and their website are in French. So disappointing that Fraserway couldn't even provide us with French instructions on the RV.
I give 3 stars to my advisor because she never contacted me when the rental confirmation email named me the opposite.
[...]
Excellent
(Translated by Google) We had excellent service from start to finish. We rented for just over 3 weeks and had a very nice stay. The equipment was very new and luxury. The Ford 350 was very well equipped, very efficient and we felt confident. It is certain that renting an RV is expensive, but this equipment gives you a lot of flexibility and autonomy. The bed was very large and comfortable, the fridge and freezer are spacious, the gas stove and oven were easy to use and the shower/bathroom, although small, proved very useful. Access from the back of the camper was easier than we had imagined. We are very satisfied and recommend the experience with CanaDream to others. [...]
great company
(Translated by Google) Ultra takeover! The advisor on site took the time to tour the RV and its features with us. Return to Vancouver very simple. Fraserway employees are very friendly.
Vancouver Islands trip
(Translated by Google) We had a wonderful trip with our conversion van, perfect for 2 people. To do again one day…
Excellent, excellent services from Authentik, excellent trip
(Translated by Google) Authentik was a great help in booking our RV since it was our first RV experience, they were very available and responsive. I had planned our route myself, but our Authentik adviser still gave us her advice and quickly grasped what type of trip we were looking for, which was much appreciated. We also liked that we were never pushed to consume or to take additional options/services. Thank you Athens!
So 5 stars for authentik and our adviser. 4 for Canadream because the customer service was not optimal but the RV was top!
[...]
Bon service
(Translated by Google) We loved our experience with the rented vehicle. However, we did not receive the training on our tablet or phone, which would have really helped us to better understand certain functions. Especially since we had lost the manual with the instructions.
The vanlife = new way to travel
(Translated by Google) When people ask what was the highlight of my trip to BC and the Rockies.. when they expect a place where an activity I answer: the Van we rented!! It positively colors all the places visited or the magnificent landscapes seen. It is a form of freedom and autonomy that transcends everything. Have your luggage and personal items with you at all times, be able to stop anywhere, have delicious meals, live outside or in the fully equipped van! Everything is simple. [...]
WOW! Great service, well organized, we loved it!
Very well
(Translated by Google) Everything was fine. Maybe increase the quality of the pillows.
good vehicle
(Translated by Google) Very ordinary service and welcome at fraserway Calgary
Great experience!
(Translated by Google) We rented the smallest of the RVs available and loved the experience.
The equipment is practically new, well maintained, very well equipped, whether for the kitchen or the bedding, we lacked nothing!
I recommend for everyone!
Best way to see the Rockies!
(Translated by Google) We loved our camping experience! Booking with Authentik Canada went smoothly. We will undoubtedly repeat the experience for a future trip to Canada or even the United States.
Travel to Alberta
(Translated by Google) Thank you Marie-Michèle for answering all our questions and uncertainties (pandemic requires!) for our trip over the past two weeks. Your service has been excellent.
Our trip was incredible and unforgettable, the whole family loved it.
A big thank you for everything
Very pleasant experience!
(Translated by Google) We had the DVC, perfect for two!
Despite a small glitch, the company took good care of us quickly and kindly.
Everything was perfect. The RV was new.
RV rental
Very good service overall
(Translated by Google) For my part, a trip that went very well without any problems. I rented a ''conversion van'' vehicle, no problem with this one.
Upon taking possession of the vehicle, a complete presentation of it was made to us. The vehicle has always run well. I keep only good memories of this trip that I will not soon forget with my spouse.
It's only gone for me ;)
Simple reason that there is no 5 stars is the fact that the vehicle cannot be handed over or picked up on weekends.
[...]
Very good service.
(Translated by Google) Everything went well! Outstanding service!
Impeccable
Nice good cheap
(Translated by Google) I appreciated the service, the courtesy of the employees and the service in French even though we were in Calgary.
Rv
(Translated by Google) Wicked nice trip
Very happy to have traveled everywhere in BC
Good but a bit far
(Translated by Google) It's easy to take ownership of the RV. However, the Canadream center is a bit far.
Bon service
(Translated by Google) A little slow on arrival but overall good service. Some broken items at the reception that had not been checked by the supplier at the start (toasted bread, stove fan.)
Three good service
(Translated by Google) The quality of the services offered are very good. the courtesy of the staff (Naomie) and the steps she took for us were a great help
Luxe !
(Translated by Google) The motorhomes offered are of remarkable quality, we had a very good stay ????
Possession
(Translated by Google) Taking possession is well done. I advise everyone to take the option of taking possession of the RV with a representative who will do the guided tour of the RV (for those who are using an RV for the first time).
A warning light appeared on the dashboard and we contacted Canadream's help desk and we got a quick response, and everything went well afterwards.
Our best amazing vacation. We feel free.
(Translated by Google) We are safe, we sleep very well. We have the impression of traveling with our house, we feel at home.
The experience makes us sick, enough we are already looking forward to our next vacation.
Excellent logistics
The Rockies in VR
(Translated by Google) Everything went well and the RV matched the description. We did not have to pay anything more than what we had already paid with VR Canada.