RV rental
from FS
(Translated by Google) Good service, good advice, smooth communication.
Motorhome rental
(Translated by Google) Great welcome from Mélanie and discovery of our recreational vehicle that we didn't think was so big. Good surprise. Easy handling with the automatic gearbox. Just have to adapt to the length of 10 meters in the turns. Obliged to park in the campsites provided for this purpose. The road is very pleasant on board. Only downside, the cupboards that open and close constantly, the dishes really limited for 4 people and the humidity that drips along the windows in the morning. Memorable road trip. [...]
Fast service and complete RV equipment
(Translated by Google) The RV was ready when we arrived in Vancouver and it was very clean and true to the description we had had of it. Complete equipment for 4 adults.
The return to Calgary also went very well. The staff were welcoming and facilitating.
Thanks
Excellent
(Translated by Google) Impeccable service and perfect VR for my needs
beautiful, good, too expensive
(Translated by Google) First experience in VR, I loved it! The vehicle was working well but my god the price paid was too expensive. I would also have liked to be notified more clearly that I could not add 500km packages once my reservation had started. Finally, I wanted to extend my reservation for a week, but at $1000 for 7 days, before insurance and other fees, it was ridiculously overpriced.
I don't think I'll repeat the experience.
[...]
Nice experience
(Translated by Google) Meets expectations.
Efficient and fast
Very good experience and great professionalism of the rental companies
Western Canadian trip
(Translated by Google) Superb experience, it's fantastic to be autonomous and with the canardeam VR allowed me to live a dream. Very good service and with the vehicle I had no problems. Can be used with unbreakable dishes.
too small
(Translated by Google) Lack of storage. see above
Very satisfied
(Translated by Google) Courteous service, quick return call.
Difficult to talk to the same person during phone calls.
Very good support and service
(Translated by Google) Excellent experience, very very good service and support.
The personalized follow-up is more than appreciable!
Excellent service
(Translated by Google) Great service. Taking possession and handing over the RV very easy and fast. Convenient shuttle service between hotel and RV dealership and vice versa. Very good advice and very good follow-up from our advisor at Authentik. She found us a good RVet dealer at a good price.
Location VR, DVC
(Translated by Google) Very good service with Authentik. The vehicle was leased with CanaDream. Everything was ready when we arrived. I found they put a lot of emphasis on selling different options that we didn't really need, but it ended up costing a few hundred dollars.
For the vehicle, it was very good and well equipped, on the other hand I would not rent it again. The table was tiny and the word is weak (barely for one person) a very big weakness, just bad design.
Our friends rented a similar vehicle, but through Frazerway. It cost over $1000 less was diesel, same size as ours with a table big enough for four people.
On the return of the vehicle we had exceeded the mileage of 1100, I had to pay .42/km, our friends were only billed for 500 km.
Nevertheless, we had a very nice trip.
Cheers
[...]
Very good experience
(Translated by Google) I had perfect service from Authentik and Four Seasons. Without hesitation I recommend them.
We really liked the interior layout of the Ford Transit Conversion Van FS.
More spacious than other similar ones.
Thanks to Virginie Alessi for her attention.
Overall good experience but lacks quality in some respects
(Translated by Google) The quality of VR A30 is good overall, however the following points should be taken care of for the improvement of overall customer satisfaction.
--->> Sleep is a crucial element on such a trip:
- mattress: the one in the bedroom was okay, nothing more, it was also 6-8 inches too long and the one in the "bunk bed" was of very poor quality, it was like sleeping on a wooden board.
- no fitted sheet was provided: we ended our nights on the mattresses, which was therefore not hygienic and not at all comfortable
- lack of washcloth: we received "only one" and we had to get bedding for 6 people/7 nights.....
->>> suggestion: add a small BBQ and its utensils to allow cooking outside, garbage bags, brush to clean the toilet tank and its cleaning product.
Good points:
Excellent quality of bath towels
Excellent quality driver and passenger seats, table and couch
Duvets and sheets are fine.
[...]
Super
(Translated by Google) Not complicated and very well explained.
Memorable trip to the Canadian Rockies
(Translated by Google) The Banff, Lake Louise and Jasper trip must be done by motorhome. According to our experience, the motorhome is the best vehicle to fully enjoy activities and nature. No waste of time, a lot of savings in terms of meals and exceptional comfort for accommodation and sleeping. Rain or shine, the family is safe. The Authentik company has concocted a journey that lives up to our expectations. Quickly, the campsites were reserved as well as the hotel in Calgary when we arrived. We quickly received our travel dossier by mail. Thanks to Laurence Gibeau for her thoughtful advice and professionalism! Fraserway is a reliable motorhome rental company. [...]
misrepresentation of the contract
(Translated by Google) A vacation to relax turns into a nightmare. It is indicated in the proposal that there is an insurance with deductible of $750, finally no, having known in advance, I would have made other arrangements. I am told that authentik is an intermediary, which is false. I accepted a proposal and paid authentik. The management of the authentik subcontractor does not concern me.
Company to avoid at all costs
[...]
Service impeccable
(Translated by Google) Service excellent
First VR experience
(Translated by Google) We rented the C24-F from Fraserway for 2 weeks. When we arrived, the RV was very clean. We liked having two separate sinks for the kitchen and bathroom. The amount of bedding was perfect for all temperatures. The beds were comfortable. The RV featured plenty of storage. The kitchen equipment was adequate (however it didn't have a fruit/veg peeler and the bottle opener was faulty). No issues arose with the RV during our stay in Western Canada. Only downside, we didn't have access to all the hikes from the main RV parking lot due to the length of our RV which was 25 feet (to consider when planning your trip). [...]
Rental at karma
(Translated by Google) Really disappointing customer reception compared to the service at canadream. Portable toilet provided not recommended they should provide a better quality one.
Extraordinary trip
(Translated by Google) We rented a motorhome to visit Western Canada. We were received on time for taking possession of the vehicle and the instructions were very clear and precise. The vehicle was as shown on the reservation. We had a small technical problem with the heating and were received immediately by a dealer we met on our way and they fixed the problem immediately, although a mobile service was offered we preferred to stop to fix the problem immediately. We also took advantage of Authentik's online recommendations on places to visit, which was most beneficial to us. We loved the western tours, it was an unforgettable experience that we will never forget. Traveling at our own pace and without satouci is what we enjoyed the most. And what about the landscapes on the roads between the destinations and which absolutely must not be missed. The delivery of the vehicle was also very professional, all in just a few minutes. [...]
Great vacation!
(Translated by Google) We received very good service. The explanations of the operation of the RV were done quite quickly. If my girlfriend hadn't been bilingual, it would have been more difficult to understand everything. We had some glitches with the VR. The roof sank near the electrical panel during a heavy downpour. We contacted the service # and we were answered and repaired quickly. Also problem of the propane reading dials which did not give the reality. For the rest, everything went very well. Very economical in addition to diesel. But in general. a great experience that we will surely repeat one day! But with a slightly bigger RV this time! ;-) [...]
Excellent
(Translated by Google) Very good service! The rented vehicle fully met our criteria and our needs
Thanks
Great RV Vacation in the West
(Translated by Google) We had the chance to travel with experienced friends and this helped us to learn this mode of transport and accommodation. It was the first time we went in RV and frankly we loved the experience, enough to repeat it, even if 24 hours after taking possession of the vehicle, we had a problem (toilet leaking), we contacted Émilie who was able to help us quickly in order to continue our journey without incident. Fortunately, because the experience could have turned into a nightmare. We liked the freedom and comfort that an RV provides, after hiking for several kms, being "at home" was great. This 3 year old RV was big enough for two, but not more...the bed above was a little hard...the appliances, utensils, bedding were perfect, solar panel on the roof very useful for recharging cell or computer when you are in "dry". [...]
Cramped vacation
(Translated by Google) We were a little surprised at how cramped the bed and bathroom in our van was. The descriptions mentioned a bed of 6.5 feet while our bed hardly exceeded six feet, and again with two folding edges which had the effect of trapping our heads a little in a somewhat restricted space. It must be said that I am six feet tall and my girlfriend a little less. Other than that and the cramped bathroom, the ban was fun to drive and very functional. However, the presentation was minimal: the lady had no time to waste with our questions... and did not [...]
Extraordinary experience!
(Translated by Google) Rental of a recreational vehicle of 19 feet 3 weeks from Calgary. We loved the experience! Everything went smoothly, no issues with the RV. We received excellent service. I recommend to anyone who hesitates!
Happy with our experience
(Translated by Google) Discovering the Canadian Rockies in VR was awesome! A way to appreciate and immerse yourself 24/7 in its spectacular and unique vast expanses. Authentik and more particularly Naomie our advisor, were of the most precious help in planning our road trip.