RV rental
Vr
(Translated by Google) Appointment time not respected, this has
Been very long before having our vr and no response back when we had a problem with the toilet. Otherwise great experience in VR
Good equipment and good service.
Great experience!!!
(Translated by Google) We loved our RV trip and the customer service especially Virginie gave us EXCELLENT service!!
Definitely to do again!!
Great !!
(Translated by Google) Super good team, we had everything, very very clean.
Only downside: the coffee machine… I had checked that I could rent an espresso coffee machine (pcq t’sé, essential needs). I was told yes but in the end I only had one budum….. but otherwise everything was PERFECT!
exceptional service and exceptional RV
(Translated by Google) The RV lived up to our expectations and the service exceptional from start to finish. 10/10
Vr
A small RV (SVC) easy to drive and with all the crushing
(Translated by Google) Very comfortable and very pleasant to drive. Flat on the fact that I picked up dog hair during the whole stay. It's supposed to be pet-free (or with a big cleaning fee) but I picked up a lot of hair. Lucky we had antihistamines with us.
Wow everything was perfect!
(Translated by Google) Very nice experience, our vehicle was perfect, very clean, very good driving and very well equipped, we lacked nothing!
Wonderful trip out west
(Translated by Google) Our first trip with an RV rental and we are very satisfied. Our agent, Véronique Blanchette answered all our questions and concerns. At the last minute, our flight was delayed for several hours and our reservation was changed with no problem. An excellent service that I recommend to everyone!
Canadream
(Translated by Google) When taking possession we would have appreciated having a small presentation of the buttons and functionalities of the RV. At the beginning we looked a lot, one thing was difficult to do (remove the handbrake I think). We phoned the dealership, they put us on hold for at least 20 minutes to be told they would call us back and it wasn't. A little ordinary. We were only given the keys and wished bon voyage. It is true that there were the videos but they are not up-to-date videos according to the 2022 vehicle that we were rented. Also, read the fine print of the contract carefully because supposedly we weren't allowed to use the awning and we were told so quite curtly when the RV was handed over. [...]
Great customer service
(Translated by Google) Very good organization offering exceptional customer service. We had 2 problems with the RV and the next day it was fixed and the dealer also offered us a discount to compensate for the inconvenience.
Travel to Western Canada
(Translated by Google) Very good service and really pleasant. Quick response and exactly as we expected :)
Fabulous rented RV experience!
(Translated by Google) We discovered, for a month, the natural beauties of Western Canada by moving in VR! The ideal way to travel independently, especially in these times of a pandemic. Easy driving, ultra functional layout and simplified rental process thanks to the good care of Émilie at Authentik. Definitely to do again for future exploration trips!
Location VR
(Translated by Google) Everything was perfect and Virginie answered our questions quickly.
trip west
(Translated by Google) Amazing family trip out west this year. Impeccable service from Authentik Canada. We had a lot of questions before leaving in relation to the covid. They responded each time either by email or telephone appointment.
Very clean RV, which met our expectations.
Beautiful family moments.
Thanks!
RV travel
Travel in Western Canada
(Translated by Google) The welcome was really friendly, everything was well coordinated with no bad surprises.
We had only one small technical problem during our three weeks, but customer service was very supportive. The situation was resolved in 2 minutes.
Top from start to finish! very well organized, product almost new and in excellent condition!
Very nice experience. Impeccable services and products
(Translated by Google) Super
Equipment not included
(Translated by Google) Hello,
We were satisfied with the overall operation of the company (point of service, recovery, return, etc.). However, we were disappointed to see that the equipment was not included in the price we paid. Sheets, kitchen equipment, etc., should already be included in this price.
Fantastic experience
(Translated by Google) I had an experience beyond my expectations booking a Four Seasons RV through Authentik Canada. Authentik Canada's service was impeccable, the price very attractive and the RV was in perfect condition with everything needed for a wonderful family vacation. Thank you to Authentik Canada and Four Seasons for the quality of your services. I recommend!!!
Very good service! Very satisfying VR!
(Translated by Google) Fraserway very well! Very good service!
very good
(Translated by Google) good service and good vehicle
A first but certainly not a last
(Translated by Google) This was our first RV rental experience for our vacation. We were satisfied on all levels. The service was excellent both when picking up and when returning. In addition, the quality of the RV met all our needs. Being a family of four including two teenagers, we were a little apprehensive of being cramped. However, if design ensured that we were comfortable, even on rainy days. Thank you to the Van Life Montreal team. We intend to repeat the experience in the coming years. [...]
Customer service
(Translated by Google) Customer service is working. Not attentive to customer needs.
What happiness!
(Translated by Google) Simple and easy RV rental with Authentik canada; good price and good services. We were warmly received by Four Seasons. The "Conversion van FS" was ready, tidy and clean. Everything is included, even the shower towels. Well equipped for the kitchen. Nice little van, comfortable for two, easy to park in standard parking lots. Excellent choice to visit the Rockies in luxury camping! Our route (11 days) was Calgary, Banff, Lake Louise, Jasper and Miette. From Jasper, we visited the surrounding lakes and maligne lake. We had bought 2000KM, but only used 1400KM. The hikes were all spectacular: Sulfur Mountain, Big beehive, Moraine Lake and Eiffel Trail, Skytram (totally worth it!) and Indian Ridge, Sulfur Skyline and Parker Ridge. We did business with Pure Outdoor in Jasper for a double kayak rental at Lac maligne: professional service, good equipment, delivery of the equipment at the time that suits us; do not hesitate to call on eu for a nautical activity [...]
Canadream
(Translated by Google) Easy to pick up the RV. With the pandemic, he makes the videos watch in advance. On the day of picking it up from the RV, less than 15 minutes are needed. Take the time to photograph the RV before taking possession, because on return, there is a fairly thorough inspection.
Excellent service!
(Translated by Google) We rented a VanLife style Ford Coachman and loved it. The service was excellent from start to finish with both Authentik Canada and Canada Dreams for the vehicle. An experience to repeat.
Too many extra costs
(Translated by Google) The canadream rental went well but the "check in" and "check out" times are very restrictive and stressful ($$$ in case of delay).
I also paid 2300kms and did 2315, and I had to pay those extra 15kms!! Not very commercial...
The RV is good but nothing is included, you have to pay for everything and the price is not negligible...