RV rental
Great service making it easy to rent
(Translated by Google) It was our first experience of renting an RV and we were well guided and served. Our advisor Marie-Michèle answered all our questions and helped us a lot in the preparations.
The only negative point is on the side of Canadream in Vancouver where the staff was very cold and unwelcoming.
Let's go avec Fraserway
(Translated by Google) Very good service with Fraserway.
We had a problem with the valve canopy.
A technician came to meet us at the Banff campground quickly.
Very well equipped van.
Authentik gave us good advice.
Perfect Stay
(Translated by Google) Thanks ! Nothing to say ! Everything went well and the RV exceeded our expectations!!
Very satisfied with the RV rental
(Translated by Google) VR rented at Four Seasons via VR Canada, everything went very well, I recommend!
Vehicle in good condition, explanations provided at the start, video also available. Perfect for a great vacation! Thanks
Some problems with the Van but bin service.
Camping car
Most fantastic trip
(Translated by Google) Travel in Western Canada in VR everything was extraordinary. The VR experience that happiness, magnificently beautiful, grandiose, full of WoW landscapes, fantastic visits in a VR, reliable, safe, Mechanical A1, comfortable with everything we needed from day to day. From departure to return everything went well…everything perfect!
Very courteous staff and recent vehicle
(Translated by Google) The RV was well equipped (dishes, bedding, chairs...) and very clean. The generator didn't work, we hadn't tried it before we left. However, this is not essential. Make sure there is everything that is planned, in our case the chairs were missing. The tour of the owner is quite fast, it may worry those who have never had an RV... Bernie was super friendly, calm and reassuring. All in all, it's a bit expensive, but at least we had a motorhome that had barely driven 18,000 km. We had a great trip! [...]
We enjoyed our vacation very much.
(Translated by Google) We particularly liked the camper for its amenities and fuel economy with the F350 diesel engine.
VR - Fraserway - Delta, BC
(Translated by Google) Some things were missing: blocks for the wheels, fitted sheet for one of the two beds. - it was noticed after pick-up. utensil, dish towel - noticed during pick-up so we got them before we left. Excellent service both pick up and drop off. People are friendly. The RV was very clean and all appliances worked perfectly.
Very nice experience, everything went well!
Everything you expect
(Translated by Google) It was our first VR experience and we loved it. We rented a 25ft with Fraserway for 2 adults and 3 children (9, 13, 15). The vehicle was recent. The RV equipment was impeccable and exceeded my expectations: many bath towels (but no washcloth), dishes and kitchen items, dish towels, dish detergent, broom, soap, flashlight, gangs to drain the vehicle , and even salt and pepper. The staff was also very courteous when picking up and returning the vehicle. The only 2 negatives were that the air conditioning was noisy (which annoyed those in nearby tents) and the fact that the outward visibility of people seated at the table is average (but that goes with the RV and not the service provider). [...]
Bon service
(Translated by Google) A few minor nick nacks, but excellent service.
Efficient, courteous, attentive and professional service.
(Translated by Google) Recent vehicle (caravan carried with F-350 diesel) clean and well equipped. All steps (pick-up and return) impeccable.
In love with the vehicle and Western Canada with 4750 km of pure pleasure.
Canadream VR of good quality but attention support in English only
(Translated by Google) Technical support is only in English. So when you have a water heater failure it is better to be bilingual to understand all the manipulations requested by the technician by telephone! (open the electrical cover, change a fuse, restart the gas, modify the connections, etc.). In short, not worthy of a major Canadian company.
We have adored
(Translated by Google) We enjoyed renting a conversion van….small, excellent driving, can park anywhere…thanks Authentik Canada…
Looking forward for a future trip
I recommend without hesitation
(Translated by Google) The RV was very clean, in perfect condition and very well equipped.
The service and staff at pick-up and return were very courteous and available to answer our questions
Marie Andree, from Authentik Canada was available throughout our planning and even during our stay
Only point, a bit expensive..
Travel to Western Canada
(Translated by Google) We had a nice rv with few miles. Quick and easy pick up and easy return too. Authentik was there to answer our questions. Thanks!
A first in VR…and a good one!
(Translated by Google) We had always dreamed of taking an RV vacation and the opportunity arose with the pandemic. Stay in the country and... see "from the country". Our research led us to Authentik Canada to make our family trip to the Canadian west. New vehicle, A-1 equipment and sound advice.
A 10 out of 10 ????
[...]
West in RV
The only disappointment of the trip...
(Translated by Google) We had a C-XLarge and experienced several issues with the vehicle we named upon our return. For example, the battery did not hold a charge all night, despite everything being closed. So a small alarm was ringing from 3:00 am until we started the vehicle to recharge the battery. The bed was very uncomfortable, the sink didn't have a proper stopper, there was a small water leak outside... We paid too much for the quality of the vehicle. In addition, we forgot a small piece of paper in the vehicle. We had to call twice so that they agreed to send it to us by post without charging us the envelope and the stamp.
Next year we will opt for a different company, because we paid too much for the quality of service and the condition of the vehicle.
[...]
Very good service! Very clean RV.
The RV ruined our vacation
(Translated by Google) We rented a van conversion which had a known break from the start. Tests have not been done beforehand to ensure that everything works well. We spent most of our vacation in the garage, repairs, phone and emails.
Great service for renting an RV in Western Canada
A bit expensive but beautiful
satisfied
(Translated by Google) very good organization
surprised to have to pay extras for using a generator in a campsite without electricity and exceeding km when we followed the agreed route
Easy and courteous
(Translated by Google) Really turnkey, we didn't need to think of anything other than bringing spices and/or condiments.
Everything was provided and we had a great time!
return on experience
(Translated by Google) Everything went perfectly. Only downside: the shuttle service between the airport and the pick-up point would have been greatly appreciated because Airdrie is still far away (I understand that it was canceled in 2020 due to covid but a return in 2021 would have been possible and very practical in my opinion). The RV was equipped for 4 people when there were only 2 of us (this info had been requested from me before the preparation but was not taken into account in the end..), the GPS provided was obsolete and even if it was free, it was useless. The tire warning light came on several times as soon as it was picked up - I don't know if the tire pressure is checked and topped up with each new use, but it would be nice to add it to the checklist because the vehicle is still impressive and the number of kilometers traveled is not negligible (1900 in total). The bedding includes sheets and towels (it may be relevant to specify it clearly - I ended up taking personal towels in doubt). Otherwise, overall the RV allowed us to have a great stay :) [...]
Exemplary service!!
(Translated by Google) Excellent service, complete information and easy access to our advisor.
Very nice experience
(Translated by Google) Good service, very good RV