RV rental

(Translated by Google) Great service from start to finish.
Andréanne, our representative, was wonderful, attentive to our needs, and always there to answer our questions.

(Translated by Google) Trip to Western Canada with C-large for a family of 4. The RV met our expectations. There was a problem with the heating but it was quickly resolved with the assistance service. Would do it again!

(Translated by Google) Very good contact with the Mirabel team. The RV was in impeccable condition and everything went very well. The only weak point: the capacity of the fresh water tank.

Motorhome

(Translated by Google) Very good and easy to drive despite its size
Clean and as described

(Translated by Google) Quality equipment.
Vehicle in very good condition.

(Translated by Google) Our C25 motorhome from Cruise Canada Calgary was functional but very old. It had an automatic gearbox, but the gear shifting was very slow and not smooth (lots of engine revving, especially when going downhill). There was no USB port near the dashboard (cigarette lighter), and no Bluetooth on the car radio. The windshield wipers worked poorly. The water level indicators were not very accurate. The heater was very noisy. Some cupboards were broken. That being said, we had a great stay and the price was more affordable than at other rental centers.

Additionally, Cruise Canada’s services were really basic: rushed check-in, very few items provided even with the kitchen box rental, only one very small dustpan/brush, one roll of toilet paper, no sponge or dishwashing/cleaning products, no welcome gift like at other rental agencies, and the fitted sheets for the mattresses were too small (had to reposition them every morning). [...]

(Translated by Google) Great experience with the Le Baroudeur van.
Very well equipped, we had a fantastic time as a couple for 15 days.
And a very competent and friendly team.

(Translated by Google) The rental went very well and there were no issues with the RV. The staff at Cruise Canada were kind and courteous. Great experience for a family of five!

(Translated by Google) The service is adequate, the RV is recent but the finish and equipment are low quality. We had a 2026... however, no Android Auto, the window screens were very fragile, a lot of wind noise and vibrations. The driving seats are not very comfortable. However, there were no mechanical problems.

Rented DELUXE Camper van Edmonton through Authentik cannton

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(Translated by Google) We loved this way of life; for 11 days we lived a dream. We will definitely do it again. Thank you!

perfect organization

(Translated by Google) We found great experience and a lot of expertise. They took the time to explain how things work to us despite the language barrier, always with kindness and a smile. Thank you to them, and we will definitely contact them again for another trip without hesitation. Thank you.

(Translated by Google) We really enjoyed our VR experience. Everything went well, very few explanations at the start. Returning the rental was very easy.

(Translated by Google) Good price on the rental during a promotional period, so that counts. If I had had to pay the high season price, I would have lowered my rating by one or two stars.
The camper van was okay despite the table having a broken leg, which required careful setup and dismantling.
The bedding kits at $75 per person came with yellowed sheets and stained, worn towels—for the price, they should be new. Likewise, the very minimal kitchen kit meant we had to buy extra things ourselves.
No leveling blocks for the camper van, which is an issue since the ground is never really flat…
There was also a leak in the ceiling (in a light fixture) when it rained heavily. [...]

(Translated by Google) The +:

We rented the Deluxe Van Camper (DVC) for 2 adults for a period of 1 month, from mid-May to mid-June.
The van is pleasant to live in for 2 adults, and its layout is well thought out. The length of the vehicle allows access everywhere in the Rockies (cities, campgrounds, roads, etc.). Driving is comfortable and fuel consumption is 14.5L/100km, with a speed limiter. We really enjoyed this model.

The -:

It is difficult, if not impossible, to access the inflation of the outer rear tires with the valves provided at inflation stations.
It is unfortunate that camping chairs are an option, even though the price of the van in our case included cancellation insurance, zero deductible insurance, and a Platinum Plus package. A goodwill gesture would have been appreciated.
We were surprised to find that 5 toilet tabs were missing out of the 9 expected and paid for. We did not think we needed to check this when picking up the van.
It's a shame that the van's awning was not usable due to misuse by previous renters. Given the price of the rental, we would have liked to be able to use it.
The installation of the front and rear curtains with Velcro is tedious because the Velcro is worn out, doesn’t always fasten properly (foam on foam), and is not well aligned. Moreover, they do not fully block out the light.
A mosquito net could be added at the rear door, in addition to those on the windows and rear doors.

Service received: warm and friendly welcome.

Advice to future users: the guest guide is an excellent resource to read at the start of your stay to make the most of your travel experience. However, the guide does not mention this, but the front seats can rotate thanks to the yellow lever under the seat, which allows you to increase the interior space of the van and make better use of it! [...]

(Translated by Google) We rented a Truster Scoot and we were thrilled! Comfortable for two people, with the possibility to have lunch inside with heating for slightly cool temperatures. We had a great vacation in the Canadian Rockies!!! We highly recommend Fraserway - Authentik Canada with our eyes closed. We will do it again without hesitation!

(Translated by Google) Courteous and efficient staff. They know their equipment well. Special congratulations to Alton for his kindness and efficiency during pickup and return.

Point to improve: Some employees in Mirabel cannot speak French, which is odd for Mirabel.

2 weeks in a camper van

(Translated by Google) very good stay for 5 adults with 1 six-month-old child in C30 (7 seats)
just missing dishes: 4 place settings for 7
and sheet kit not complete
no need to rent chairs because in the campsites and parks there are tables and benches available
plan for gas refilling when renting (because it's hard to find)

Road trip by RV in the Rockies

(Translated by Google) Four Seasons is affiliated with Fraserway; we first appreciated the free airport shuttle, the warm welcome, then the spotless and well-equipped RV, the explanation of how it works and its maintenance, the supermarkets near Fraserway to stock up before leaving for Banff. Easy driving on the roads. Many thanks!

(Translated by Google) The pick-up of our camper van went very smoothly. The welcome was very pleasant, and the explanations were clear and simple. We liked the camper van, and everything was functional and enjoyable. It was impressive at first but very easy to drive. We recommend this way of vacationing. It was ideal for us, as we wanted a certain freedom of movement!

(Translated by Google) First day in Waterton with winds over 75 km/h. We got our initiation quickly. Fortunately, everything went really well afterward. The heater in the RV was necessary for some nights because we woke up to temperatures of 0-2 degrees.

(Translated by Google) Very nice experience with our RV for the trip across Canada from Montreal to Vancouver. The vehicle was almost new and in excellent condition. Excellent service, both for picking up and returning the vehicle.

Very good vehicle but poor preparation

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Rental of an RV cruise

(Translated by Google) Not enough information at the start, the table was broken at the beginning and I wasn’t told, the shower was always leaking a bit, no plugs for the kitchen sink, missing towels and soap for washing the dishes.

(Translated by Google) Despite a somewhat cold welcome from a person returning from vacation who made it clear to us that he was in a hurry to leave to join his mother for "Mother's Day," we are overall satisfied with the services. However, I would like to highlight 3 points of inconvenience: />
1 - The heating was not working. In May, the nights are still relatively cool.
2 - The adjustment for the side mirrors was not working, which is an important safety feature on this type of vehicle.
3 - Fuel charges, even though the tank was full when the vehicle was returned.

Best regards. [...]

(Translated by Google) We rented for 19 nights and traveled to the national parks in BC and Alberta. The large size is excellent for us for sleeping (2 adults, 4 teens), as well as cooking and eating.

(Translated by Google) Our experience in the van was perfect. Lots of space, a large bed (which is not always the case in vans we have rented elsewhere), and a well-equipped kitchen.
The only downside was the night curtains. The Velcro is very damaged (some no longer work). They deserve to be replaced.
Apart from that, everything was perfect; we are returning very satisfied and with lots of great memories. [...]

(Translated by Google) Everything was perfect, the reception upon departure and return, the explanations, the equipment, perhaps missing a small outdoor coffee table. We were very happy with our experience with Four Seasons in Abbotsford.

(Translated by Google) The professionalism, kindness, and benevolence of the team!

As mentioned in my review just above: maybe a more detailed check-in.

(Translated by Google) The services provided were in accordance with the commitments, the advice was useful (and followed...,) A clarification: the 'lingerie' kit includes a duvet.