RV rental
An RV for all your stays
(Translated by Google) We had a very pleasant stay in Quebec with the 25 ft RV from Cruise Canada. The vehicles are comfortable, spacious and very ergonomic. We really appreciated the value for money offered by Authentik Canada for the rental!
Excellent service, no problems and clear explanations.
(Translated by Google) We had excellent service both when booking, picking up and returning to the dealership. The explanations and directions were clear. Finally, we had no problems with the RV. We will not hesitate to rent again as we had a wonderful trip. Congratulations to the entire Four Seasons and Fraserway team.
I recommend
(Translated by Google) Very good from start to finish
I recommend
Incredible
(Translated by Google) The vehicle is spacious, the driving is easy, it is comfortable, everything is well arranged and thought out, we are delighted to have done our road trip with it.
Great experience
(Translated by Google) Top location, very well-equipped motorhome and very friendly staff.
Small points for improvement: having a small wooden board for cutting vegetables and a small saucepan.
Memorable solo trip
(Translated by Google) I rented a Saver 2 from Canadream through Authentik Canada for an 8-day road trip in British Columbia. It was the best price I found, and everything went smoothly without any hitches. I picked up the RV with all the promised options. Canadream is a truly experienced RV rental company. I was missing the camping chair and toilet paper, so I bought some on the way, and they refunded me for everything.
Honestly, nothing but great memories. I would do it again without hesitation and use Authentik Canada again.
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18 days in Quebec
(Translated by Google) An unforgettable family RV experience across Quebec.
Very good experience.
(Translated by Google) We were very satisfied with our rental. The equipment is suitable, and the staff is understanding. The instructions are clear, and everything is quite easily accessible thanks to the manual.
British Columbia road trip
(Translated by Google) We booked our RV in advance, from February to the end of April, and we benefited from a very competitive rate compared to the other 2 countries where we had already booked RVs, Australia and New Zealand.
The vehicle was equipped as we had booked it with bedding and dishes, we had taken all the options and fortunately because our RV was damaged in a parking lot, we received the reimbursement of the deductible within two weeks without any problem.
Be careful though with the supplier Four Seasons, they refused my Mastercard World Elite credit card, even though we booked 3 other vehicles in Canada without any problem. Bad will on the part of the rental company or, as the bank told me, "they don't use the 3D secure system."
I highly recommend Authentik Canada even if I didn't use them for the planning of our road trip.
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RV rental
(Translated by Google) Very professional! Good welcome, good equipment, and clear organization. Excellent value for money.
Beautiful experience.
(Translated by Google) Overall a very good experience and a beautiful trip with Cruise Canada. An agency that remains commercial nonetheless. Upon arrival, we were offered to purchase supplements without really explaining what they mean and if they would be useful to us. Rather brief explanations regarding the RV.
We might have liked to have an extra blanket in the kit because temperatures are still low in April.
The trip with our RV went wonderfully well nonetheless. I thank Authentik Canada who helped us prepare our trip effectively.
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MHX Motorhome
(Translated by Google) MHX Camper Van for a family of 5
Spacious and comfortable
First experience and easy to use
Very friendly and professional staff in Toronto and Montreal
Good handling with many supports for training
Top
(Translated by Google) Rented for 2 weeks, a superb experience. Adam was great at pickup, took the time to answer our questions, and the return was perfect. The staff is very pleasant. The RV was clean and very comfortable.
A large RV to discover the great outdoors!
(Translated by Google) A unique experience, under the sign of freedom, easily possible in Quebec, in complete safety.
Taking a campervan larger than needed allows you to live a comfortable and relaxing experience! Size is not a problem in Canada!
Very satisfied with the service received.
(Translated by Google) Authentik, especially Marion who took care of me, offered excellent service. I felt constantly supported, right up to the return of the RV at the end of my rental. The people at the pick-up as well as the return of the vehicle were kind and very helpful. I highly recommend doing business with them.
serious company
(Translated by Google) One small downside, the deposit was withdrawn from my account which caused some problems.
Lingering smell !!
Everything went very well
(Translated by Google) Nothing to complain about, very professional. Remember to go to the RV surplus/returns to get bear spray and other food items.
Very good service
(Translated by Google) Well-arranged and equipped RV. We lacked nothing. We lived very comfortably in this space for the duration of our stay.
Additional charges/fees
(Translated by Google) First VR experience. The vehicle is fully equipped in terms of self-sufficiency. Customers should be advised that there are fees before leaving with the vehicle. I'm talking about the toaster, coffee maker, camping chairs, additional insurance that we suggest for the windshield..., etc.
Western Canada in a RV/motorhome
(Translated by Google) We had an unforgettable time in the RV in the Rockies. We recommend this type of trip to nature lovers, it's simply a rolling hotel that provides incredible freedom (a little less practical for parking in cities though...). We had extraordinary service from beginning to end. The only thing missing from the camping equipment was a small BBQ or stove for cooking outside!
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Vehicles ok but service could be improved
(Translated by Google) The vehicle truly met my expectations, I'm a little disappointed with the quality of the vehicle and the provided utensils. But I'm really disappointed with the quality of service at the Calgary center. The service team didn't seem very welcoming or friendly to customers, especially upon vehicle return.
They don't take note of problems and malfunctions of the vehicle's systems.
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First VR
(Translated by Google) We appreciated the RV that was assigned to us because it was relatively recent, easy to drive, and well equipped. However, we still don't understand the requirement to pay for a 2nd kit (sheets, towels, dishes) when one kit is perfectly sufficient for a couple. The choice should be possible. We must also highlight the kindness of the Fraserway employee who showed us around our RV and agreed to use our translation app. Very helpful!!!
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Impeccable service
(Translated by Google) We had booked an RV for 14 days more than 6 months in advance. A few days before our departure, we were informed that our vehicle had to be withdrawn from the fleet because it was a total loss. We were offered a different model, which we didn't like. In the context, Canadream was able to offer us compensation which in the end allowed us to enjoy our trip even more.
A big thank you to the Authentik Canada team (Virginie and Valérie) who acted as intermediaries in this adventure. In the end, we recommend both Canadream and Authentik.
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Good experience
Good service despite a few unpleasant things.
(Translated by Google) We received good service but the waiting time was quite long. Also, in the RV upon receiving the vehicle, the access door to the RV was very difficult to open. We bought WD-40 to remedy this. The bathroom door would fall open when it wasn't locked. It was very, very difficult to access the hose and the electrical outlet. We stored them elsewhere since it was very difficult to unlock that lock. The coffee maker wasn't working when we arrived; we fixed it. The shuttle service was good, but we waited a long time for the return trip.
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RV/Campervan C25 rental in Calgary
(Translated by Google) - Quick and easy vehicle pickup and return.
- Vehicle that lacks a bit of maintenance (missing microwave screws, rusty shower rod...) but this did not hinder our vacation.
- Kitchen kit a bit limited (it would be useful to add a sponge and a small bottle of dish soap).
- Missing a manual with all the explanations for the campervan. There is a general video during the pick-up but it would be helpful to add an explanatory booklet in the campervan, specific to this model.
- More attractive price compared to the competition.
- Booking through Authentik Canada very good. Responsive and competent.
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Very good service
(Translated by Google) Everything I had asked for was compliant/correct. Friendly staff.
Good experience and good service
(Translated by Google) Despite a small problem with a coffee machine that was expected and paid for but not available when we picked up the RV (after we insisted, the manager found us a machine), we had a good experience renting our RV. The vehicle was in perfect condition and everything worked very well throughout our trip (about 4,000 km). The return went very smoothly and quickly. We should also mention the very warm welcome and helpfulness of Alton, the Canadream agent, thank you to him!
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Very welcoming staff and good atmosphere
(Translated by Google) Upon our arrival, we were greeted with a coffee. Daniel introduced us to our vehicle, in perfect condition, with the options we had agreed upon (toaster and coffee machine). A good explanation for novices like us who had never used a motorhome. And off we went.
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Same upon return, still the same friendly welcome, a quick tour of the RV to check its good condition.
Next time, I'll take a smaller one. 33 feet is too long…
Thank you
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