RV rental
A well-oiled organization, quality vehicles
(Translated by Google) Very smooth experience both when picking up and returning the vehicle. The campervan was easy to handle and very well equipped, we appreciated the slide-out systems to enlarge certain areas once parked, you really gain a lot of space.
Only one small regret: many non-French speaking staff at the Mirabel depot.
Good but...
(Translated by Google) Problems with the fridge which wasn't working well... Canadream couldn't really provide a solution, and we didn't want to turn it off and wait another 48 hours for it to start cooling again.
Apart from this issue, the MHC motorhome is spacious, lots of storage, while being easy to handle (goes everywhere, or almost).
The toilet emptying system is very pleasant: it's a hose to connect to the sewer, and not a cassette like in other countries.
[...]
Comifo is not a valid French word. Perhaps you meant "comiflo," a slang term, which roughly translates to "buddy" or "pal." Or, if you meant "comité," it translates to "committee."
(Translated by Google) Just like you need with a 2-person C-Medium RV, everyone had their own space!
Comfortable VR but lacks professionalism
(Translated by Google) We rented two RVs. One of them was clean and properly equipped. The other one, however, lacked cleanliness and was missing elements necessary for its operation (electrical charging cable and garden hose). The interior equipment varies; we didn't have a broom, the pots were of different sizes and not always suited to the number of travelers.
Very warm welcome
(Translated by Google) Very good services. Motorhome in perfect condition.
Very comfortable
(Translated by Google) It's a shame that we have to rent the chocks/wedges.
Very long wait and several minor technical glitches.
(Translated by Google) We had to wait 4 hours before taking possession of the RV, despite having a 9:30 appointment. The vehicle ran well mechanically, the beds were comfortable, and it was well equipped. However, 3 of the 5 sensors (propane level, battery level, fresh water level, grey water level, and black water level) were not working, the water hose was leaking (both the hose and the connection to the RV), one of the outside storage door latches was broken, and the water dumping instructions we were given were inaccurate.
That being said, these are only minor things. Overall, we are satisfied with the RV and the experience. But with the price we paid, we expected better.
[...]
Reliable agency, vehicle in very good and functional condition
Perfect
(Translated by Google) Seamless service, Departure Montreal, arrival Toronto
What a trip! A beautiful Canadian road trip with a perfect RV!
(Translated by Google) A stay in the Canadian Rockies to remember! Our RV choice was perfect for our little family. We had a blast roaming these wide open spaces and magnificent campgrounds. The landscapes and viewpoints are sublime. We were blown away! Too bad Jasper Park was burned by the 2024 wildfire. But at least it allowed us to see a bear in the forest from the roadside through the burned tree trunks.
[...]
Exceptional, an incredible adventure!!
(Translated by Google) I had an incredible experience during these 11 days. The van was super comfortable and very pleasant to drive. I didn't want to return it, I would have happily continued my road trip with this van! I highly recommend!! I know what to plan for next year! Thank you Karma and Authentik Canada!
Camper van/Motorhome
(Translated by Google) Very good welcome, team taking great care. Spacious campervan, simple equipment but does the job. Just plan to bring a fitted sheet, more practical. Reasonable fuel consumption. No problems with the campervan.
good experience
(Translated by Google) Good experience, very responsive service, met our expectations. Canadream is serious and responsive, the only small point to improve is the assistance, we had an engine light that came on (without serious consequences) but the assistance took a little time to solve our problem and confirm that it was nothing serious.
Road trip Eastern Canada
(Translated by Google) Perfect communication, perfect pickup and return of the RV! No stress and quality RV. We highly recommend.
Very good renter/landlord
(Translated by Google) It's a large RV rental company, with agencies all over the country. You see their brand everywhere on the roads.
Good welcome and satisfactory explanations before taking the vehicle. Free coffee and tea in the Calgary reception area.
Upon returning to the Vancouver agency: free hot dog stand, and free shuttle, which drops you off in front of your hotel.
Enough employees to manage the many RVs coming in and out every morning.
Point to improve: better explain how to refuel (what type of fuel, and the principle of pre-payment at the pump).
Remember to watch the YouTube video which explains almost everything about your vehicle.
[...]
A-1
(Translated by Google) Very nice trip!! Very satisfied with the RV we rented. Good customer service that we didn't need to use.
Very satisfied!
(Translated by Google) Camper van in good condition. Received a higher-end model, so fuel consumption was higher. Attentive staff.
Rental of five campervans/RVs
(Translated by Google) Very good welcome and professional
Road trip to Canada
(Translated by Google) Superb road trip from Toronto to Montreal, passing through Quebec City and Tadoussac, in the well-equipped MHC motorhome. Everything was perfect for a magnificent trip.
Great equipment, not-so-great team
Great/Perfect/Okay
(Translated by Google) The rental corresponded exactly to the description and our expectations. A proper welcome upon departure with clear explanations. A simple, stress-free return. A very well-designed van. The two sliding doors provide real comfort.
Vigilant but still okay...
(Translated by Google) Be very careful when choosing the motorhome and during the inspection before departure. Child seat for over 3 years requested but not available, as only a 0 to 3 years seat was provided. Unacceptable given the rental cost—we had to buy one ourselves. The option was refunded by Authentik Canada. Also, make sure to clearly define the mileage, as it cannot be changed during or after the rental, except at a high per-kilometer rate (although some effort was made in the end). [...]
Great rental and adventure
(Translated by Google) What a road trip! There were five of us adults in an extra-large C-class RV and we had a great time. The RV was spacious, comfortable, and easy to drive (despite its length). The Vancouver and Calgary rental agencies are very nice and helpful. Many thanks to Authentik Canada for the experience!
Road trip in the Maritimes
(Translated by Google) Memorable trip between Nova Scotia, PEI and New Brunswick discovering beautiful beaches, patios and scenery. Our favourite was Cap-Pelé beach, a long beach also very wide at low tide, the warmest water around. The service from the Authentik team and more specifically Virginie was perfect. Thank you for helping me with the process.
4-week VR trip to Quebec
(Translated by Google) Wonderful trip to Quebec in a MHB type RV. 2 adults and 2 children aged 6 and 9. We had all the necessary comfort.
Campervan without TV despite being listed - Insufficient gas for the stay...tuyau dumping too short to connect to the campsite waste disposal.
Great!
(Translated by Google) Remember to book your time slots as soon as possible. The staff is very competent, pleasant, and professional. The equipment is high quality.
Excellent experience
(Translated by Google) Excellent welcome, support and ad hoc assessment carried out efficiently and diligently with regard to our comments, vehicle in excellent condition, camper return process very well run and in a pleasant manner.
One negative point, we had to use a mechanic during our first fill-up. The fuel cap wouldn't allow it. Minor detail => the coffee machine stopped working after a few days.
In summary, a successful experience.
Thank you.
[...]
VR Rental
(Translated by Google) We had a very nice week in the Rockies in a comfortable and resourceful RV. So I recommend Canadream to everyone for a great family travel experience.
