RV rental
More than perfect!
(Translated by Google) Very good welcome at Canadream, attentive staff and impeccable service! 4400kms in 27 days and an RV that was reliable and without any breakdowns. Very sincerely it was perfect!
Disappointed
(Translated by Google) Poor welcome, very brief explanation of how the vehicle works. We had to fend for ourselves and never managed to get hot water. The customer cleans for the next customer. Our fridge smelled very bad.
amazing discovery of Quebec by RV
(Translated by Google) We discovered Quebec with a CANADREAM camper van.
Very happy with this discovery and with CANADREAM.
Small drawback: all the options and accessories that come with an additional cost.
In accordance with our request: a tip: arrive very early in the morning
Very satisfied with the SVC model for our couple
Great experience
(Translated by Google) The camper van was very good, we had no problems during the trip, neither on arrival nor when returning the vehicle. We recommend
Not bad
(Translated by Google) Bathroom mirror door: hinges ripped off. Fuse box door broken. Of course, not specified during pickup (in a hurry). Tank half full at pickup. When returning the van, the needle didn't seem to be at the same level. I should have taken a photo, according to the person receiving it. Staff on the edge: they seem annoyed. Prefer to play cards. Avoid.
Why choose a unit when you can't guarantee it?
(Translated by Google) We were well received at Canadream every time. However, during the visit we were promised to be able to use the awning, but upon our departure, they had deactivated this option, so we were forced to buy a shelter for almost $150.
In addition, we had made our reservation almost a year ago, specifying that we needed to have a bed in the slide-out because we had physical limitations, and despite all the great promises and notes attached to our file, we were forced to accept a unit whose bed was difficult for us to use, a great disappointment.
[...]
Great trip but perfectible
(Translated by Google) Reservation pickup and vehicle return were perfect. The teams on site are efficient with clear explanations on how to use the motorhome. However, many things could be improved in terms of vehicle optimization. With more stabilized storage and perhaps blocking the hobs. At least 70dB constant in the moving vehicle. That can quickly make the trip hellish. [...]
RV C25 Cruise Canada
A very comfortable camper van, an ideal formula for the Rockies
(Translated by Google) A good formula for hiking for 2 in the Rockies with full autonomy with a small model (less than 21 feet), easy to drive and park.
Disappointment
(Translated by Google) Big disappointment with the equipment, tire underinflated after 200kms, fridge broken down, sink blocked... this vehicle surely hasn't been checked. We got 2 days of compensation but it spoils the fun of the holidays. Otherwise, pleasant welcome at the agency.
Poor value for money
(Translated by Google) Truck poorly maintained despite low mileage.
At the rental price, we expected better (damaged shower door, drawers that close poorly and open on the road...).
Very nice experience
(Translated by Google) For a first time in an RV, we really enjoyed Cruise Canada. Very functional vehicle in good condition. Easy pick-up and return. We recommend.
C25 model 2027 vehicle reliability and support
(Translated by Google) The recreational vehicle, despite being a 2027 model, proved unreliable: water system breakdown, water heater malfunction, and water infiltration through the ceiling.
Regarding assistance, it is understandable that finding an available garage is not easy when travelers are constantly on the move, changing locations every one to two days. However, the response time was particularly slow: we were only able to get the water system repaired after five days. As for the water heater malfunction, it was never resolved.
[...]
Family camper van
(Translated by Google) We had a pleasant stay in Quebec aboard the RV rented from Cruise Canada through Authentik Canada. The company is serious and the vehicle in good condition. We also encountered a good number of their RVs on our way. Everything went very well. Authentik Canada provides additional security thanks to its customer service and subscribed insurance, but also through advantageous pricing offers. I recommend. [...]
A beautiful way to visit the Canadian Rockies
(Translated by Google) For 2 travelers, the RV size was perfect (25 feet). We put our suitcases on the beds above the driver and passenger and didn't need to dismantle the kitchen table. The RV pickup was well-organized with clear explanations. If you choose the "bedding" option, you need to calculate one set of bedding per person, otherwise, you'll only get one pillow and one towel for two. The kitchen equipment was very basic (e.g., no spatula for eggs). Everything in the RV worked well, except for the shower door which wouldn't stay in place. Someone had to hold the door when another person wanted to take a shower. Be careful to check for RV-specific parking in major cities. Having our home with us at all times was very pleasant. [...]
Vacation in Canada
(Translated by Google) Very good welcome, great practical vehicle with everything you need with good explanations, if we have to do it again, we will rent from authentikcanada, thank you.
Mediocre service client
(Translated by Google) Unclear description of insurance options, unclear explanation of additional and hidden costs, poor winterization of the RV, poor kitchen furniture, RV not in perfect condition at pickup.
Trip met our expectations
(Translated by Google) We chose the campervan option for our trip and can only recommend it. We opted for Canadream and were satisfied. The vehicle was almost new, super well designed, in short, great. The downside: everything is an option, even the essentials for eating and drinking, which seemed a bit excessive to us. It's difficult to bring plates and glasses in your luggage. Other than that, the welcome was warm, we even got the vehicle ahead of schedule. Thank you! [...]
Our RV
(Translated by Google) Very good service at Canadream, vehicle in very good condition and very clean. The choice we had made was perfect for our trip, a 22-foot Ford Transit DVC.
Perfect road trip
Good equipment, spacious, comfortable bedding
The base is good.
(Translated by Google) VR clean and simple to take possession of and return, I recommend it. However, they make little effort to provide a minimum of service; no products for the water tanks, which leads to an odor at some point, they ask to leave the VR clean but no broom to clean or basic products, kitchen kit without a dishcloth, bathroom kit without a washcloth, in short, the rest is mostly basic but not dramatic. [...]
Very good for a first experience
(Translated by Google) Very good, but I regret that the RV was not in its prime.
No hot water throughout our road trip.
The detectors for the different tank levels were not working...
But a big bravo to the Authentik Canada team in Montreal. A very dynamic and efficient welcome at pickup and return.
Very nice trip with Authentik Canada
(Translated by Google) We are very happy with our rental with Authentik Canada. Marion was always available for our questions and for following up on our rental. This made the process easier for us from France!
Good with a few shortcomings!
(Translated by Google) For the experienced, you will be disappointed with the included RV equipment. However, it is the most economical way to optimize the freedom of traveling in the Rockies.
Unforgettable road trip!
(Translated by Google) Exceptional landscapes explored in a very well-equipped and comfortable van that we do not regret having chosen via Authentik Canada and Canadream.
Motorhome rental at the top
(Translated by Google) This first motorhome experience went very well.
Fraserway took the time to provide the necessary explanations for getting started with the vehicle.
No worries during the rental.
Motorhome return was simple, quick and efficient!
Super experience!
(Translated by Google) Very good, relatively new, and easy-to-drive buses
