RV rental
Very helpful and professional.
(Translated by Google) The manager is very friendly and following our call, he even gave us our campervan 2 hours earlier.
The staff with whom we took the tour were very friendly. Even after departure, if you have any questions, don't hesitate to call.
June 2024 rental
(Translated by Google) Very satisfied with the rental service: vehicle in good condition, clean, very friendly welcome.
first experience
(Translated by Google) First campervan experience
Friendly welcome which pointed us in the right direction and advised us where to do our shopping for the trip
Explanations a bit quick (but there are videos available on the internet and a guide to download) so we were prepared.
perhaps making a list of what we should either bring from home or buy on site would be a good idea in my opinion.
[...]
Friendly and quality agency
(Translated by Google) The Montreal agency (Laval QC) is easily accessible by bus. The reception is like the country: friendly and professional. The vehicle was perfect for our 3,500 km family trip.
Welcoming, professional, efficient
(Translated by Google) Vehicle completely suited to our needs, in perfect condition. Nothing was lacking in terms of equipment.
Competent provider, should be consulted for the choice of RV
(Translated by Google) The type of vehicle to rent must match the needs as closely as possible; if the stay is long, comfort, sleeping arrangements, and other factors such as interior space must be significant. Nothing to complain about with Cruise Canada's service; it's reliable.
A successful first experience
(Translated by Google) We rented a Canadadream MHA RV, everything was perfect: what a pleasure to travel with your house, comfortable beds, space for 4 (given for 6) very satisfying. Only complaint: The arrival and return times are a bit short unless you pay extra.
Very good experience
(Translated by Google) The rental went very well from pick-up to drop-off. The renter was fully aware of our file. We had a very good travel experience with a good level of service provided by Authentik Canada (roadbook ideas and RV-specific service) and a very attractive price.
Simple and helpful
(Translated by Google)
Perfect model for 2 with a comfortable and fixed bed
(Translated by Google) Canadream's support was perfect and the vehicle was consistent with our reservation. It even exceeded our expectations as the comfort and interior layout were well thought out. The main element for us was the bed: accessible without acrobatics and always set up in the back but not under a cap, wide for 2 adults and comfortable bedding. The dining area was always available (we didn't need an extra bed for a child). Driving the pick-up truck was also a good experience and easier to park than a larger motorhome.
[...]
Congratulations to Authentik!
(Translated by Google) We were absolutely delighted with our experience with Authentik. This is the first time we have had an intermediary like Authentik in a reservation, and it is really a plus! We really appreciated it! Not only was Marine super attentive and always responded very quickly to all our questions, but she also helped us very efficiently with the problems we had with the rental. Thank you and well done! Francis and Florence [...]
Satisfaction...
(Translated by Google) No problem. Everything went as explained... telephone contact during the stay, quick callback and competent response... We had a worry-free trip... We recommend.
I recommend
(Translated by Google) Quick and easy rental to pick up and return. Responsive customer service and concerned that everything goes smoothly.
Perfect! Top-notch service and top-notch motorhome!
(Translated by Google) We are super happy, it went really well! The camper van was like new, the explanations were great. The shuttle management was perfect. Thanks again to you and them.
Vehicle
(Translated by Google) The rented vehicle met our expectations. Thank you very much for this experience.
A little disappointed but the goal is achieved.
(Translated by Google) A quite long wait when we had previously set a meeting time, it's a shame because we would have liked to leave faster.
A motorhome model with lower quality than the one we had reserved. Even though it was sufficient for our needs, it was very fuel-consuming and especially very noisy. However, it did the job.
A quick return.
We appreciated that a person speaking French was available to us for explanations before departure.
[...]
Nice road trip
(Translated by Google) Great campervan experience, pleasant size to drive for the SVC and just right inside for 2, it's perfect.
Super friendly team
(Translated by Google) Efficient and available, a super friendly team on departure as well as return!
Very nice
(Translated by Google) Rental pick-up in LAVAL, north of Montreal. A very welcoming manager and his top-notch staff!! We had a problem with our fridge and we were able to return to the rental location, they did everything quickly to address this problem, top-notch service!!
Exceptional trip!
(Translated by Google) Friendly staff, top-notch motorhome! VERY comfortable bedding! Can't wait to go back, the Rockies are truly magical!!!!
Fraserway lived up to our expectations
(Translated by Google) Courteous staff who take the time to explain all aspects of the vehicle, the cleanliness and the equipment provided met our expectations, the comfort and storage capacity, the fridge was a good size, in short we had great pleasure in renting a 23 foot RV, for 3 people it was ideal.
Impeccable value for money
(Translated by Google) We rented a camper van (type C19) for a 3-week trip in western Canada between the Rockies and Vancouver Island.
We appreciated this camper van for its size, its functionality and its pleasant driving. Before our arrival at the agency, we had received several information emails from Authentick Canada to help us correctly plan our arrival and handling of the camper van. Which helped us a lot.
When handling the agency everything was very clear. We are shown a 30-minute explanatory video on how the vehicle works. A very complete technical manual is also available in the vehicle if necessary (Also received by email a few days before). Often allowing you to resolve even minor malfunctions.
We checked the tire pressure and oil level as often as possible as recommended. The oil never moved and we re-inflated the tires once. We have had no mechanical issues with this vehicle.
As for the interior of the vehicle, we are generally satisfied.
But we still wanted to point out that some LEDs were malfunctioning. They went out as soon as we closed the drawers or cupboards in the kitchen. We had to systematically touch the fuses so that the LEDs came back on with a fairly variable intensity.
There was a water leak from the roof of the toilets. When it rained, the water seeped through. Fortunately, it only rained twice during our stay and the leak remained concentrated in the toilets and could therefore escape through the shower drain.
We also had a stowaway, certainly a mouse...
These last 3 points are minimal for us and we are delighted to have traveled thanks to Authentik Canada and Cruise Canada.
[...]
Language
(Translated by Google) More support in French
RV Convenience
(Translated by Google) Vehicle well suited for travel. On the other hand, the number of bags must be considered. Travel bags are preferable to suitcases because the space to store them is limited. The material provided is very suitable and useful. The blankets are warm and comfortable.
We have had to use the onroad service three times and we can say that it is excellent.
[...]
Very nice home
Top notch welcome and service
(Translated by Google) The welcome, the service, the RV and its equipment are top notch. A very good experience with Fraserway
Superb road trip with canadream
(Translated by Google) Very good care, comfortable camper van with everything you need inside. Easy support, I highly recommend
Positive experience
(Translated by Google) First successful experience for us.
Practical vehicle, all well appointed,
Good bedding.
Perfect
Excellent RV for a road trip
(Translated by Google) Our roadtrip was made even more enjoyable thanks to this RV which combines autonomy, comfort and reliability for Quebec roads.