RV rental
Good condition, easy driving, very good service on site
Perfect rental and assistance
10 days in the rockies
(Translated by Google) Very good experience with Authentik Canada and our advisor, Veronique who has been available when we needed it. Cruise Canada staff have been very nice and friendly. The negative point of this experience is all the same the problem of cleanliness. and age of the rented Motorhome : bad smells (not only in the toilets, example: linen kit provided), stains on the fabrics, mold on the shower curtain, etc. We had to spend around 50 euros on cleaning and odor elimination products! The magnificent experience in the Canadian Rockies makes us all the same forgotten. afterwards these inconveniences (they could still be easily solved by Cruise Canada). [...]
too expensive for the motorhome and the service provided
(Translated by Google) - a camper van that is not very clean, a shower that leaks, cupboards that no longer close, mismatched and sparse crockery,
- a transformer that catches fire (no more air conditioning or heating) => & àgrave; us to manage (no search for a garage to help us, nothing)
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- sheets that do not match; the size of the beds!
- a sofa torn, a table that does not hold
- belongings found in one of the holds (did we really go around the motorhome before giving it to us??)
in short... expensive for the service given. we won't do it again with this rental company, that's for sure
[...]
Belle expérience
(Translated by Google) A beautiful stay and a great family experience. The vehicle was fine even some things were missing. repair or replace (missing screws in a bed, a stove burner out of order,....). However the vehicle was perfect for the 4 of us (2 adults and 2 small children)
Very good contacts, fast, easy
(Translated by Google) We were able to book our motorhome easily and the Authentik Canada team gave us good information, answered all questions, and answered questions. our questions, always in a short time and everything went very well. :-)
Friendly staff
(Translated by Google) the place
Satisfied but...
(Translated by Google) Everything went well. except for a windshield problem that received a gravel and cracked. and no insurance at cié caravan for that, it would be nice if he offered insurance for this kind of incident that can happen to; anyone and totally independent of the quality driving. Afterwards, everyone would be free to take out this insurance or not.
A successful trip
(Translated by Google) an easy-to-use counselor join and available. And the handling of the motorhome well presented by the company. All of this made it much easier. our trip.
Extremely professional
Bravo
(Translated by Google) Staff very available and motorhome very clean and very well equipped;
Very nice experience
problem with roadside assistance
(Translated by Google) The respondent never thought of inquire about our personal condition before going about our call. Then once we discussed of the problem (the trailer key broke in the lock, so unable to enter the trailer, the assistant asked us to go to the discount garage in St-Hilaire when we were in the provincial park of La Vérandry. Obviously, she had no idea where this park was. Anyway, I think that the roadside assistants are stupidly badly trained in this kind of service and1/or either my tools (inefficient software) to do this job [...]
Service in accordance with; our expectations and promises.
(Translated by Google) Very good service provider, motorhome in very good condition (almost new)
The best way to travel
(Translated by Google) We are campers who own a trailer. Camping is a way of life for us. On the other hand, it was for us a first experience in a motorized vehicle. and we loved it. We believe this is the best way to visit Western Canada. A slogan in Quebec says: La Liberté in RV and well that's what we felt throughout the trip
Only good memories
(Translated by Google) The counselor was always at hand. listens and quickly responded to questions. our questions. The price was ultimately cheaper through Authentik Canada than making the reservation directly with the RV supplier. We were very happy and recommend Authentik Canada without hesitation. Thank you for all, we spent an unforgettable vacation.
the service was as it had been to me; presented. Ease and seriousness of the company; CANADREAM
Many faults on the motorhome
disastrous
(Translated by Google) Dirty old motorhome (dust dirty dishes dirty sheets and towels dirty microwave and clogged siphon in the dirty water) in poor condition. We asked an alternative solution on site and could only give us satisfaction by waiting several hours even though we had paid a supplement for a quick pick-up with transfers. Not happy at all and we will not be using this Cruise Canada supplier again. Just ashamed to propose and work with them. Very angry especially for almost 4000 euros for 12 days. Ineligible this rental should be refunded. [...]
Very friendly welcome, fast support
Perfect. Exceeded my expectations.
super
(Translated by Google) to take
CAMPER for 6
(Translated by Google) well equipped - very nice motorhome
quality services
a presentation at start-up when getting started a little too succinct for novices like us
but these 15 days in a motorhome were fantastic
It was the first time that I opted for a family vacation and I really enjoyed it.
(Translated by Google) It is a good experience that I highly recommend to future travelers.
Decent service. Quick explanations. Technical issue (see above)
great vacation
(Translated by Google) a great holiday thanks to; your help and that of Canadream, thank you :-)
Very average vehicle
(Translated by Google) Motorhome small compared to; the initial offer. Airco and water heater problem. When the vehicle is handed over, only the owner is able to close the rental. He was in town so waited +/- 45 minutes for nothing. Unfriendly staff and boss... Not even a question about our trip and/or the progress of it.
great comfort and welcome
(Translated by Google) great comfort and good reception and pick up at; on time the desired location
Motorhome very good
(Translated by Google) We had not been warned that the use of the generator was chargeable. We used it once to reheat a dish and it cost us a lot. $150! Despite talks we have been billed ????
Exceptional trip
(Translated by Google) We traveled 1600 km in Quebec, my three year old daughter, my friend and myself. The rented B20 at Discount Vr through authenticikcanada was very good. He only had 700km: lucky for us. Everything went very well.