Car rental
Satisfied with the vehicle
(Translated by Google) The assigned vehicle was a VW Atlas, not quite comparable to a Jeep Grand Cherokee, but sufficiently large, and in perfect condition (almost new).
Unspecified voucher
(Translated by Google) We were asked for an additional $300 on-site, the reasons for which we didn't understand, as the contract clearly stipulated coverage from Calgary to Vancouver.
Thank you Authentikcanada
(Translated by Google) Service as expected. Great
Delighted!
(Translated by Google) The Authentik Canada team was very responsive and allowed us to rent two cars from Montreal to NYC for a great family trip!
Excellent service
(Translated by Google) Hello,
I rented an SUV between Quebec City and Montreal and the price-quality ratio met my expectations. Previously, I had tried to book directly on the rental companies' websites, but the rates were excessive compared to the prices offered by Autentik Canada. I am very satisfied.
Thank you very much
Car rental
(Translated by Google) The recovery process and the car were perfect.
We had very good service and information.
(Translated by Google) We had very good service and information with Authentik and the advisor Marika.
And good service with Avis.
Consistent with our expectations
(Translated by Google) Nothing to complain about. Impeccable service.
Favorable
(Translated by Google) Very fast pickup
Correct deductible buy-back offer
Express return
Excellent vehicle
Very well
(Translated by Google) No problem renting a vehicle, no waiting, fast and friendly service
good service
(Translated by Google) Good service and economical
A lot of waiting and little time spent on customers!
(Translated by Google) We waited a very long time for our rental car before being able to leave (due to a strike at Air Canada) and the staff didn't take the time to inspect the car with us.
Very good performance
(Translated by Google) We made a vehicle reservation. Everything was ready upon our arrival.
Good welcome, pleasant car, very large and very comfortable for 5 people with luggage.
Very high quality service.
(Translated by Google) No bad surprises. Upon arrival at the Calgary airport, the vehicle was ready—and I even got a Mercedes GLC upgrade.
Not speaking English very well, I preferred to go through a French-speaking agency to avoid the unexpected… and it was clearly the right decision. If there's a problem on arrival, your whole trip can be ruined. So for a few extra euros, it's better to prioritize peace of mind and human contact.
From experience, I highly recommend it.
Not: Thanks to Danika who was very pleasant and attentive, as was the rest of the team, especially Jessica 2 years ago.
[...]
Everything went well.
According to our request
(Translated by Google) Vehicle compliant with our request, with a high-end finish.
No difficulty in picking up and returning the vehicle.
Hello, the rental vehicle was indeed in the requested category.
Disappointing performance
(Translated by Google) Intermediate vehicle provided instead of a higher-end model for the same price, a previously repaired puncture failed causing a problematic day, no response to emails sent.
Two stars instead of one because the first vehicle was eventually replaced during the day through Authentik Canada.
Vehicle meets our expectations
(Translated by Google) Ease of vehicle pickup and return.
Discovery of Canada
Trip to Quebec / 3 weeks
(Translated by Google) From booking to vehicle return, including pick-up, everything went perfectly smoothly with the precise, professional, helpful, and friendly assistance of the advisor (Koralie).
I recommend without hesitation.
Jeep Grand Cherokee, very good and ideal for luggage.
Car rental
(Translated by Google) I rented a car through AuthentikCanada. Everything went very well. I am completely satisfied with the service and I recommend it.
Vehicle meets my expectations, recent high-end model
(Translated by Google) I thank Authentik Canada for managing my vehicle rental. There was a wait for it to be processed at the Avis counter, but the vehicle assigned was above my expectations. The return went much better with less waiting and Avis staff available on site.
I especially thank Koralie from Authentik Canada for the answers provided and for following up on my case. Glad that the insurance was included with a €0 deductible, as a minor collision occurred the day before its return.
An experience to be repeated.
[...]
Easy formalities (pick-up and return) and decent vehicle
(Translated by Google) We had a "similar" model but not the Toyota Rav4 (Hyundai Tucson). The ride quality wasn't really optimal but we had sufficient space. We traveled as 3 people with 3 large suitcases + a wheelchair and with a little organization everything fit in the trunk.
Professional
(Translated by Google) Comfortable SUV vehicle
Single agency that does not take into account any modifications
Be patient
(Translated by Google) The wait for a vehicle upon arrival was long, and we didn't have the evening we imagined in Montreal. Nevertheless, the vehicle was clean, decent, and very well equipped. The benefits of the stay largely compensate for this arrival hiccup.
Super simple and practical
(Translated by Google) Good location no problem