Car rental
Not correct
(Translated by Google) The vehicle provided was dirty. I reported it to Authentik by email.
Top
Magnificent road trip between Ontario and Quebec
(Translated by Google) This month-long trip from Toronto to Montreal was magnificent and full of discoveries. Passing through the inevitable Niagara Falls, Thousand Islands, Omega Park, but also little gems like Sandbanks, Mont Mégantic National Park, the Eastern Townships vineyards... Enough to come home with stars in your eyes!
Budget Car
(Translated by Google) The car presented was impeccable, except for the additional costs charged; acronyms are all very well, but we don't understand anything about them.
Very good Authentik Canada support on car rental issue
(Translated by Google) The (big) problem: Car unavailable on the day of reservation (August 10th - 9:30 AM) with an announced waiting time of over 3 hours with no end in sight - no vehicle at the agency that morning, 7 to 8 Avis customers in the same situation. Our contact at Authentik Canada was reachable, very responsive, and escalated the problem with the rental company on her end. She then followed up on the case and managed the complaint, thank you very much for this very valuable support. [...]
Excellent partner
(Translated by Google) Good advice when renting
No bad surprises with Authentik Canada
Magnificent trip except for the car fees
(Translated by Google) We hired AUTHENTIK CANADA to rent our vehicle. Everything went well until the return, when we apparently subscribed to an option without knowing it. The tank didn't need to be filled, yet we returned the vehicle with 100% fuel. We were still charged over $116. Very disappointing.
Very good vehicle, but unacceptable welcome in Montreal
(Translated by Google) We were very satisfied with the vehicle provided to us, a Jeep Grand Cherokee perfectly suited for our road trip in Canada, which we thoroughly enjoyed during our stay.
Unfortunately, our experience with Avis was significantly marred from the moment we picked up the vehicle at Montreal airport due to the behavior of the agency's manager. The way he spoke to me was particularly unpleasant and disrespectful, to the point that a report concerning this incident was filed by Avis the same day.
This is truly regrettable, as the vehicle itself gave us complete satisfaction. When a customer reserves and pays for such an important rental for a long trip, it is legitimate to expect a professional and respectful welcome.
My evaluation therefore clearly distinguishes the quality of the vehicle, which we loved, from the quality of the welcome received at pick-up, which was absolutely not up to standard.
[...]
Well
(Translated by Google) The car was very good, as per our reservation.
However, the car was given to us 4 hours late. This is a real shame.
We had chosen the agency located in a hotel. It should be noted that the vehicles are not on site and are delivered there as needed. The person who greeted us was very friendly, but we will not rent a vehicle from this address again.
[...]
Good service
(Translated by Google) Very good vehicle, however, we could only get it at 5 p.m. instead of 12 p.m.
Very good car
(Translated by Google) We had a VW Taos, a good size for 3 people with suitcases. The vehicle should have been delivered to us with a full tank of gas but it was missing 1/8th. The Avis agent offered us to wait a bit while he filled it up or to return the vehicle with the same fuel level (not easy). A little more explanation on how the car works would have been welcome.
Excellent stay
(Translated by Google) The best price thanks to Authentik, everything was very easy. Thank you.
Excellent experience as always (4th rental
Perfect
Very good but late departure 4 hours
(Translated by Google) Vehicle in very good condition
Only incident 4 hours waiting to get the car reserved for over 6 months
A complete rental accompanied by excellent advice!
(Translated by Google) Thanks to Authentik who allowed me to rent a vehicle for my road trip in Ontario. The contract came with all the necessary protections for a worry-free trip. The advice was excellent before the rental with great responsiveness after each question.
Magnificent
(Translated by Google) Magnificent trip!
Very good car rental experience with Authentik Canada, who advised us well and was very responsive to our requests.
Well
Road trip without bad surprises in Western Canada
(Translated by Google) We were able to benefit from a financially attractive offer with Authentik Canada and Avis, picked up our vehicle (a Volkswagen Taos) at Vancouver airport and returned it 2 weeks later at Calgary airport. Apart from some difficulties understanding the fees charged by Avis when picking up the vehicle (but I was able to have a reassuring exchange with Marika at Authentik Canada afterwards), everything went perfectly well. The vehicle was new and in very good condition, and did not cause us any problems during the two weeks. Returning the vehicle to Calgary airport was quick and hassle-free. I am satisfied with this experience with Authentik Canada and Avis. [...]
Nothing to report
Excellent journey
Comfortable and spacious car
(Translated by Google) We had quite a long waiting time to pick up the car - probably due to various flight delays. The car was very comfortable and spacious. We were able to change the drop-off location and time by calling customer service! Everything went very well.
Very satisfied
(Translated by Google) Very happy to have used your services to rent a car for our road trip in Quebec. We had a few minor inconveniences with the rental company at the airport, but our contact person at Authentik Canada was very efficient, attentive, and responsive. Bravo and thank you very much!
I highly recommend it.
road trip
(Translated by Google) Very good
Golf Trip
(Translated by Google) Very easy and good communication to rent the vehicle on your platform
Car rental Canada
(Translated by Google) Response tailored to the request with no surprises upon assumption.
Top
(Translated by Google) Easy, fast, and very good service
Car rental for the holidays
(Translated by Google) Adapted and compliant vehicle